Assisted Living
Bufflehead Lane
2084 Bufflehead Ln, Green Bay, WI 54311 · Map
Licensed for 8 residents · INNOVATIVE SERVICES INC
Bufflehead Lane is a state-licensed assisted living community in Green Bay, Wisconsin. It is licensed for 8 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 8 residents
Community Based Residential Facility, CLASS CNA (NONAMBULATORY); dementia/Alzheimer's client group approved 0016562, current license dated Jun 6, 2017. Licensee INNOVATIVE SERVICES INC.
Nearest emergency room
1.8 miles
Aurora Baycare Medical Ctr, rated 4 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Bufflehead Lane this community | 8 | Not published | Active | 12 deficiencies, 3 enforcement | |
| Verlin Road | 0.3 mi | 8 | Not published | Active | 3 deficiencies, 1 enforcement |
| Patient Pines Senior Care 1721 | 1.1 mi | 8 | $5,000/mo | Active | 0 deficiencies, 0 enforcement |
| Patient Pines Senior Care 1715 | 1.1 mi | 8 | $5,000/mo | Active | 0 deficiencies, 0 enforcement |
| Century Ridge of Green Bay I | 1.2 mi | 20 | $2,400/mo | Active | 13 deficiencies, 2 enforcement |
State inspection record12 deficiencies, 3 enforcement
- Last survey
- February 13, 2026 standard survey, verification visit
- Surveys
- 4
- Deficiencies cited
- 12
- Enforcement letters
- 3
- Forfeitures imposed
- $850 2 notices
- Complaints substantiated
- 1 of 2 as stated in the reports
Enforcement
- December 17, 2025: notice of violation, order to comply, special orders, forfeiture, forfeiture $300 (reduced to $195 if paid within ten days)
- January 2, 2025: notice of violation, order to comply
- July 26, 2024: notice of violation, order to comply, forfeiture, forfeiture $550 (reduced to $357.50 if paid within ten days)
February 13, 2026, standard survey, verification visit · statement of deficiency
- No deficiencies listed in the statement
October 28, 2025, complaint 1 of 1 complaints substantiated · statement of deficiency
- Investigate injuries of unknown source (DHS 83.12(3)(a)) Investigation, notification, and reporting requirements
From the report: Based on record review and interview, the provider did not investigate an injury to a resident that could not be explained by the resident for Resident 1. - Rights of Residents: Adequate treatment (DHS 83.32(3)(i)) Rights of residents
From the report: Based on record review and interview, the provider did not ensure residents received prompt and adequate treatment for Resident 1. - Service plans updated annually or on changes (DHS 83.35(3)(d)) Assessment, individual service plan and evaluations
From the report: Based on record review and interview, the provider did not update the individual service plan (ISP) when there was a change in abilities and physical condition for Resident 1.
October 29, 2024, complaint, verification visit 0 of 1 complaints substantiated · statement of deficiency
- Bath and toilet areas: water temperature (DHS 83.55(6)(b)) Bath and toilet areas
From the report: Based on observation and interview, the provider did not ensure the temperature of 1 of 2 water heaters connected to sinks, showers, and tubs used by residents were set at a temperature of at least 140 degrees Farenheit.
June 6, 2024, standard survey · statement of deficiency
- Employees screened for communicable disease (DHS 83.17(2)(a)) Hiring and employment
From the report: Based on record review and interview, the provider did not ensure Caregiver D was screened for tuberculosis within 90 days before the start of employment. - All employee training (DHS 83.21(1)-(3)) All employee training
From the report: Based on record review and interview, the provider did not ensure Caregiver C obtained all training as required within 90 days after starting employment. - Disposition of medications (DHS 83.37(1)(g)) Medications
From the report: Based on observation, interview and record review, the provider did not ensure outdated medications were separated from other medications in current use in the facility and disposed of. - Building integrity (DHS 83.45(1)(b)) Building maintenance and site
From the report: Based on observation and interview, the provider did not ensure the facility was maintained in good repair. - Fire drills (DHS 83.47(2)(d)) Fire safety requirements
From the report: Based on record review and interview, the provider did not ensure fire evacuation drills were completed quarterly in third and fourth quarter of 2023.
Show all 8
- Bath and toilet areas: hand drying (DHS 83.55(3)) Bath and toilet areas
From the report: Based on observation and interview, the provider did not provide dispensers for single use paper towels in 4 of 4 resident bathrooms. - Bath and toilet areas: water temperature (DHS 83.55(6)(b)) Bath and toilet areas
From the report: Based on observation and interview, the provider did not ensure 1 of 2 water heaters connected to sinks, showers and tubs used by residents maintained a temperature of at least 140 degrees Fahrenheit. - Determine final disposition of charge (Wis. Stat. 50.065(2)(bb))
From the report: Based on record review and interview, the provider did not obtain the criminal complaint and judgement or conviction from the Clerk of Courts office upon learning of Caregiver C's criminal background.
Read the survey history on DQA’s Provider Search →
What these terms mean
DQA: “A survey can take place for many reasons: To recertify or renew a facility's license. This is called a standard survey. To make sure a provider has fixed any issues found in a past survey. This is called a verification (follow-up) visit survey. To look at a complaint or incident. This is called an investigation visit survey.” VV in a survey type means a verification visit.
“The surveyor notes any violations of laws or requirements on a Statement of Deficiency (SOD) form.” “A deficiency is something that goes against a state or federal regulation. It's also called a violation.”
“Enforcement includes actions or penalties (also called remedies) for the provider. They may apply to the provider based on how serious their deficiency/violation is or how long it takes them to fix it. If a provider gets a penalty, you'll see a document under Enforcement.”
“For registered (not certified) residential care apartment complexes, surveys only happen if there's a complaint. If the surveyor finds problems, they issue a Notice of Non-Compliance letter instead of an SOD form.”
Rule numbers refer to Wisconsin Administrative Code chapter DHS 83 (community-based residential facilities) and DHS 89 (residential care apartment complexes). The short rule titles are the ones DQA prints in each statement; quoted findings are the report’s own words.
DQA posts surveys from the last three years. DHS says posting may be delayed and Provider Search is updated weekly. This community is licensed for 8 residents; larger communities are surveyed and reported on more often, so read counts with size in mind. Source: Wisconsin Department of Health Services, Division of Quality Assurance, data as of October 15, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee INNOVATIVE SERVICES INC
- License type
- Community Based Residential Facility, CLASS CNA (NONAMBULATORY); dementia/Alzheimer's client group approved
- License number
- 0016562
- License status
- Active
- Current license dated
- 2017-06-06
- Licensed capacity
- 8
- Licensee
- INNOVATIVE SERVICES INC
- County
- Brown County
- Contact Person
- Amber Satterburg
Source: Wisconsin state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Contact Person name from the Wisconsin licensing record, as of Sep 1, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Wisconsin, and other programs
How Medicaid pays for care in Wisconsin
- Family Care. Family Care offers a full range of long-term care services through managed care organizations (MCOs), and your MCO care team must approve services first. Its benefits include residential services in settings like adult family homes and residential care apartment complexes. (state page)
- Waitlist. Family Care became statewide and the wait list ended. (source)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 1.8 mi, nursing home 2.5 mi, pharmacy 0.8 mi
- Nearest hospital with an emergency room
- Aurora Baycare Medical Ctr, Green Bay. 1.8 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Odd Fellow Home, Green Bay. 2.5 miles away, straight line.
- Nearest home health agency office
- Bellin Home Health Agency, Green Bay. 1.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 54311 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Kidney Care Green Bay, De Pere, 1.8 miles away, straight line (CMS rating 3 of 5 stars)
Davita Green Bay Dialysis, Green Bay, 1.9 miles away, straight line (CMS rating 5 of 5 stars)
Davita Dialysis Allouez, Allouez, 2.3 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 13 Medicare hospices tell CMS they serve ZIP code 54311.
Amedisys Hospice Of Green Bay, office in Bellevue, 1.7 miles away, straight line
Aurora At Home, office in Green Bay, 2.6 miles away, straight line (CMS family survey rating 4 of 5 stars)
St Croix Hospice De Pere, office in Green Bay, 3.1 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Aurora Medical Group, Inc., Two Rivers. 30.4 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane very low, inland flooding very high, coastal flooding relatively moderate, wildfire very low, tornado very high, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in October 2025. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- Who is here at night? Are they awake, or asleep and on call?
- Who covers when the owner is sick, on vacation, or away for the day? Can we meet them?
- Is it one flat rate, or does it rise with care needs?
- Can you help someone who needs two people to move, or a mechanical lift?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Wisconsin Department of Health Services, Division of Quality Assurance inspection records | Oct 15, 2026 | See above |
| Wisconsin Medicaid provider list | Sep 9, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Bufflehead Lane provide?
Bufflehead Lane is licensed by the state of Wisconsin for assisted living in Green Bay, Wisconsin. Its licensed capacity is 8 residents.
Does Lilisity rate Bufflehead Lane?
No. We publish state licensing details for Bufflehead Lane but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Bufflehead Lane cost?
Assisted Living in Brown County typically starts at $3,700 to $5,900 a month. Based on 81 communities that publish prices. These are area figures, not this community's price. Bufflehead Lane does not publish its prices.
How do I contact Bufflehead Lane?
Visit Bufflehead Lane at 2084 Bufflehead Ln, Green Bay, WI 54311.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid