Century Ridge of Green Bay I

Last survey

July 7, 2025 complaint, verification visit

Surveys

4

Deficiencies cited

13

Enforcement letters

2

Forfeitures imposed

$4,300 1 notice

Complaints substantiated

1 of 2 as stated in the reports

Enforcement

• March 27, 2025: notice of violation, order to comply, special orders, forfeiture, forfeiture $4,300 (reduced to $2,795 if paid within ten days)
• January 3, 2024: notice of violation, order to comply

July 7, 2025, complaint, verification visit 0 of 1 complaints substantiated · statement of deficiency

• No deficiencies listed in the statement

December 11, 2024, standard survey, complaint 1 of 1 complaints substantiated · statement of deficiency

• Department-approved training courses (DHS 83.20(2)(a)-(d)) Department-approved training
  From the report: Based on interview and record review, the provider did not ensure Caregiver A obtained all department approved training as required.
• All employee training (DHS 83.21(1)-(3)) All employee training
  From the report: Based on interview and record review the provider did not ensure 2 of 2 employees reviewed, obtained all training as required within 90 days after starting employment.
• Continuing education (DHS 83.25) Continuing education
  From the report: Based on record review and interview, the provider did not ensure staff received at least 15 hours per calendar year of continuing education that included standard precautions, client group training, medications, resident rights, prevention and reporting of abuse/neglect/misappropriation, and fire safety procedures, including first aid.
• Comprehensive Individualized Service Plan (DHS 83.35(3)(a)) Assessment, individual service plan and evaluations
  From the report: Based on record review and staff interview, the provider did not develop a comprehensive ISP (Individual Service Plan) for each resident within 30 days after admission for 1 of 2 sampled residents (Resident 2).
• Service plans updated annually or on changes (DHS 83.35(3)(d)) Assessment, individual service plan and evaluations
  From the report: Based on record review and interviews, the provider did not ensure Resident 1's Individual Service Plan (ISP) was updated annually and signed by all required participants.

May 9, 2024, verification visit · statement of deficiency

• No deficiencies listed in the statement

November 29, 2023, complaint, verification visit · statement of deficiency

• Medication administration (DHS 83.38(1)(h)) Program services
  From the report: Based on record review and interview, the provider did not ensure medication administration was appropriate to meet resident's needs for 1 of 1 (Resident 1) resident reviewed.
• Resident record maintained (DHS 83.42(1)) Resident records
  From the report: Based on record review and interview, the provider did not maintain a record including documentation of significant incidents and illnesses, including the date, time and circumstances for 1 of 1 (Resident 1) resident reviewed.

Read the survey history on DQA’s Provider Search →

DQA posts surveys from the last three years. DHS says posting may be delayed and Provider Search is updated weekly. This community is licensed for 20 residents; larger communities are surveyed and reported on more often, so read counts with size in mind. Source: Wisconsin Department of Health Services, Division of Quality Assurance, data as of October 15, 2026. Always visit in person and ask the community about anything listed here.