Nursing home
Touchmark on South Hill Nursing
2929 South Waterford Drive, Spokane, WA 99203 · Map
For profit - Limited Liability company · 57 certified beds
Touchmark on South Hill Nursing is a Medicare-certified nursing home in Spokane, Washington. CMS rates it 4 out of 5 stars overall (1/5 for staffing, 4/5 for health inspections). Its most recent inspection on Jan 13, 2025 cited 3 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Touchmark on South Hill Nursing compares
This facility vs. the Washington and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Washington avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | — | 4.39 | 3.89 | — |
| RN staffing (hrs/resident/day) | — | 0.88 | 0.68 | — |
| Aide staffing (hrs/resident/day) | — | 2.69 | 2.34 | — |
| Nursing staff turnover | —% | 46.7% | 46.4% | — |
| Deficiencies cited, last inspection | 3.0 | 17.1 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Touchmark on South Hill Nursing
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure that residents are fully informed and understand their health status, care and treatments.
Resident Rights Deficiencies · Jan 13, 2025 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Jan 13, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jan 13, 2025 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Aug 22, 2024 · Full report (PDF) - Potential for harm
Protect each resident from the wrongful use of the resident's belongings or money.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 22, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Aug 22, 2024 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 22, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jun 26, 2024 · Full report (PDF) - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Jun 26, 2024 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Apr 8, 2024 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Apr 8, 2024 · Full report (PDF) - Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 7, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 2929 South Waterford Drive
Spokane, WA 99203 - CMS certification #
- 505498
- Ownership
- For profit - Limited Liability company
- Certified beds
- 57
- Avg residents/day
- 2.1
- Provider type
- Medicare
- First certified
- 1996-08-26
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Touchmark on South Hill Nursing using Google Maps.
Other public records
- Programs Medicare-certified home health agency at this address
- Workplace safety 1 OSHA workplace safety inspection since 2025, 3 violations cited
Full public records, with dates and sources
Care and services
Medicare agencies at this address
- Medicare-certified home health agency at this address. Medicare-certified home health agency TOUCHMARK HOME HEALTH (Medicare CCN 507118) lists this same street address. Ownership type: PROPRIETARY. Medicare certified since 07/27/2007. (CMS Home Health Care Agencies, as of May 27, 2026)
A shared street address is a fact about location. CMS does not say whether the agency is run by the community.
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Apr 3, 2025: complaint inspection, partial (health). Case closed Sep 12, 2025. 3 violations cited (3 other). Penalties: $0 proposed, $0 now. OSHA record. OSHA recorded the employer as Wa317985374 - Touchmark on South Hill LTD.
Details
- Other than serious: Cited rule 296-823-16010. Penalty $0 proposed, $0 now. To be fixed by Aug 11, 2025.
- Other than serious: Cited rule 296-823-16015(1). Penalty $0 proposed, $0 now. To be fixed by Aug 11, 2025.
- Other than serious: Cited rule 296-823-16025. Penalty $0 proposed, $0 now. To be fixed by Aug 11, 2025.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Providence Holy Family Hospital, Spokane. 5.8 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Alderwood Manor, Spokane. 1.8 miles away, straight line.
- Nearest home health agency office
- Touchmark Home Health, Spokane. 0.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 99203 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc Spokane Kidney Center, Spokane, 2.0 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Davita Downtown Spokane Renal Center, Spokane, 2.5 miles away, straight line (has a shift starting after 5 pm; CMS rating 1 of 5 stars)
Fmc Valley Dialysis Unit, Spokane, 7.1 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 4 Medicare hospices tell CMS they serve ZIP code 99203.
Hospice Of Spokane, office in Spokane, 2.1 miles away, straight line (CMS family survey rating 4 of 5 stars)
Providence Hospice Spokane, office in Spokane Valley, 5.3 miles away, straight line
Horizon Hospice, office in Spokane, 8.1 miles away, straight line (CMS family survey rating 5 of 5 stars) - Nearest geriatric medicine practice
- Washington Pac Services PC, Soap Lake. 100.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: very low. By hazard: inland flooding very low, wildfire very low, tornado very low, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | See above |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Touchmark on South Hill Nursing a good nursing home?
CMS gives Touchmark on South Hill Nursing an overall rating of 4 out of 5 stars, including 1/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Has Touchmark on South Hill Nursing had inspection problems?
Its most recent CMS inspection cited 3 deficiencies.
How many beds does Touchmark on South Hill Nursing have?
Touchmark on South Hill Nursing is certified for 57 beds.