Touchmark on South Hill

“Management is fantastic; they communicate, and they answer questions before I even knew it was a question. There are healthy options and variety, and the servers are lovely. The activities are fun, engaging, and very well organized. Housekeeping is fabulous without being intrusive, and it's always so clean. Maintenance does a thorough job and was so patient with my grandmother. The caregivers are wonderful and pretty quick to respond. It's so engaging, and safe without being overbearing. I'm going to reserve a spot for myself when I need it.”

“I'm very satisfied here, and I would recommend it to anyone seeking this type of community. Management has met all my requirements. The food is good quality, and the service is pleasant; it's what you would expect from a first-class dining experience. The activities are varied, with plenty of outings available. Housekeeping is on schedule and on time, and the place is clean. Anytime I've needed something, maintenance is quick to respond and meets the request. I think I get good value.”

“I love it here. My sister lived here for many years and was the happiest she was in her entire life. I came to be with her, and I'm still here because it's that nice. Everybody here is wonderful. The food is amazing, the dining room is lovely, and the servers are helpful and kind-hearted. There are outings, bingo, and word games, with so many choices you have to decide which to pass up. Housekeeping and maintenance are excellent. It's a wonderful place, with good people who live here and good people who work here.”

“I'd recommend it to anybody who's thinking about it. Everything is always done in a timely manner, and I've never had any problems. The dining is excellent because you order from a menu instead of taking whatever they cook that day, and the food is really good. The activities are always really good, with lots of them for different people. Housekeeping always does a great job, the building is very well maintained, and I feel very safe here.”

“We view the management very favorably; they're respectful and knowledgeable. The food is one of the biggest attractions here, with good quality and variety, and the servers are very helpful. There are definitely enough activities on the calendar. Housekeeping and laundry are both very good, and maintenance has always been very helpful. We're very happy with our apartment, feel safe and comfortable, and have already recommended it to a couple of friends.”

“The management team is incredibly responsive and always available. The food is top-notch, with a fantastic coffee shop that my mom loves. There are plenty of activities to keep residents engaged, and the housekeeping is impeccable. The maintenance team is quick to respond to any requests, ensuring everything runs smoothly. Overall, I highly recommend this place for its welcoming atmosphere and excellent service.”

“The management team is very approachable and actively participates in activities, which creates a welcoming atmosphere. The food is fantastic, with a rotating menu that keeps things interesting. There are plenty of activities to choose from, ensuring there's something for everyone. Plus, the staff is friendly and attentive. Overall, it's a great place to call home!”

“The management treats everyone with kindness and respect, and the dining options are fantastic with a diverse menu that keeps things exciting. I've really enjoyed the activities; there's always something fun to do. The housekeeping staff is very reliable, and maintenance is quick to help with any needs. Overall, I feel safe and comfortable here!”

“The management team is incredibly supportive and responsive, always making sure the residents feel cared for and engaged with various activities. My mother loves the dining options, which offer a great variety and quality. The housekeeping staff and maintenance team do a wonderful job, keeping everything clean and addressing needs promptly. Overall, I highly recommend this place for its warm atmosphere and excellent service!”

“I live at the community and I recommend it to people because my experience here has really been terrific. The management staff is respectful, knowledgeable, accessible, and they hire incredible people. They do an incredible job in dining, both chefs are amazing, and the pastry chef makes things to die for. The activity calendar does look varied and nice. The housekeeping is very nice and maintenance staff hung my pictures for me. The care staff like what they're doing, they're nice and competent, and they enjoy working with older people. I feel safe and comfortable here.”

“I live at the community and I recommend it to people. They have a very good and balanced menu, you get all of the different things you're supposed to, and the servers are wonderful. Management is respectful and does a good job. Activities are great and consistently offered. The housekeeper is sweet, very nice, and thorough. I feel safe and comfortable living here.”

“My father lives at this community and the staff are fabulous people who are on top of everything and very kind. The food looks good, the activities are perfect and there are a lot of them, the caregivers make sure that he has what he needs. The building is also very welcoming. This is just a very positive place to be and the care is great. I like not having to worry about my dad here.”

“I feel safe and comfortable here and everybody is nice and friendly. I have a dog and everybody is nice to my dog too. The management is friendly, helpful and informative and I'm surprised at how smoothly everything goes. Plus, the food is great and there is menu variety and they are also keeping me active. I'm enjoying it and I am very happy here.”

“I'm very satisfied. I like that it's not a high rise, it looks more like a home. I think there is a good variety of food and there are several activities you can be involved in if you'd like. Plus, the people here are all friendly and I would recommend this community to others.”

“The management is the best because and they do a wonderful job. This is a big business taking care of old people and the management is wonderful. They are very respectful, knowledgeable and responsive. The care givers are good too and very respectful. They serve good food and they have a good menu and we have nice girls and nice boys serving us. They try really hard to please you and they are polite. In regards to the activities, you could be doing something every single day and that is wonderful. The transportation is very good. The drivers are so polite and so nice and the vehicle is spotless. I use a walker and when you get out they put down a step stool. The housekeepers are very nice ladies and they come in to clean every Tuesday and do a good job. The maintenance staff is good as well. They do a good job of maintaining the inside and the outside of the building. I would recommend this community in a minute.”

“I have no complaints about anything at this community and that is why I have been here for almost three years. We did a lot of research before we decided on it and I can't say anything bad about it. I am very pleased with the choice that we made and I would make the same choice if we had to do it all over again. The management of the community, the food and the housekeepng are all very food. The have many activities at the community but they also take us to various venues outside of the community. I would definitely recommend this community to others.”

“Everyone has been very supportive and very inclusive and letting us know what the process was. They answered all of questions and they went above and beyond to check on us and help with the move. It has been a good experience. The healthcare staff are just fabulous people. They are very caring and compassionate people that go above and beyond to help with Mom and Dad's care and their happiness. My parents are very happy with the food and the variety on the menu and in regards to the activities, there are always things for them to do. They have been on a ride outside of the facility just for a trip and they have been involved in some of the activities within the memory care unit. They have a well rounded programs so we are very happy. With the housekeeping and laundry, everything seems to be brought back and in good clean order. The building is well maintained as well. We have been very happy with this community and would recommend it to others.”

“My mother in law was there and I'm an employee at the community. I just think that people are treated fairly there, in management. And I like the people who are in management as well. The caregivers for my mother in law did seem to know what her likes and dislikes were for dining. And there are other options for staff to eat there too. There was always something to do, as far as activities, and they were always looking for ways to engage the residents too. Plus, the housekeeping was very good, and everything was always very nice and clean. I know that sometimes when I was there they were there, and it did seem to be the same day of the week. The building was well cared for and the staff also knew the residents. Also, I was the one that went with her for the transportation services, and it was great. It's always been very good! The care staff were attentive and knowledgable. And the healthcare staff was attentive to detail. All in all, I would just like to have them know that we always appreciated everything they did for her. I highly recommend it!”

“I would definitely recommend it. My parents used to be here as well and I've been here about a year now and it couldn't be better! I think that the management are very well organized, the food is good and they have a lot of activities available.”