Nursing home
Portsmouth Health and Rehab
900 London Boulevard, Portsmouth, VA 23704 · Map
For profit - Corporation · Part of Trio Healthcare (9 facilities) · 120 certified beds
Portsmouth Health and Rehab is a Medicare-certified nursing home in Portsmouth, Virginia. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.08 hours per resident per day, below the Virginia average of 3.81. Its most recent inspection on May 28, 2021 cited 20 deficiencies.
- 3 fines totaling $156,213In CMS records: 3 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Portsmouth Health and Rehab compares
This facility vs. the Virginia and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Virginia avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.08 | 3.81 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.22 | 0.69 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.92 | 2.12 | 2.34 | below avg |
| Nursing staff turnover | 80.4% | 48.4% | 46.4% | above avg |
| Deficiencies cited, last inspection | 20.0 | 14.5 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the September 19, 2025 inspection was corrected by January 21, 2026
Penalties in CMS records: 3 fines totaling $156,213, 3 total penalties.
What inspectors found at Portsmouth Health and Rehab
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Immediate jeopardy
Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.
Quality of Life and Care Deficiencies · Sep 19, 2025 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Sep 19, 2025 · Full report (PDF) - Potential for harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Sep 19, 2025 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Sep 19, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Sep 19, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Sep 19, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Sep 19, 2025 · Full report (PDF) - Actual harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Oct 2, 2024 · Full report (PDF) - Potential for harm
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · May 23, 2024 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · May 23, 2024 · Full report (PDF) - Potential for harm
Provide appropriate foot care.
Quality of Life and Care Deficiencies · May 23, 2024 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · May 23, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 900 London Boulevard
Portsmouth, VA 23704 - CMS certification #
- 495149
- Ownership
- For profit - Corporation
- Certified beds
- 120
- Avg residents/day
- 98.4
- Provider type
- Medicare and Medicaid
- First certified
- 1984-10-01
- Chain
- Trio Healthcare (9 facilities)
- Setting
- Urban
Part of Trio Healthcare
Trio Healthcare operates 9 nursing facilities across the United States. View all Trio Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Portsmouth Health and Rehab using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day, works with hospice
- Emergency In hurricane evacuation Zone A
Full public records, with dates and sources
Care and services
From the community’s website
What Portsmouth Health and Rehab says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
As a Trio Healthcare skilled nursing facility serving Portsmouth, VA and the surrounding areas, we provide short-term rehab-to-home services, skilled nursing care, long-term care, rehabilitation therapy, memory care, and respite care services.
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
24-hour skilled nursing care
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
Hospice & Palliative Care
(page, checked Oct 15, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Sentara Norfolk General Hospital, Norfolk. 1.8 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Harbor's Edge, Norfolk. 1.4 miles away, straight line.
- Nearest home health agency office
- Morrison Home Health Agency, Portsmouth. 0.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.9 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 23704 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Rai - Goode Way-Portsmouth, Portsmouth, 0.2 miles away, straight line (CMS rating 1 of 5 stars)
Davita Greater Portsmouth Dialysis, Portsmouth, 1.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
Childrens Hospital Of Kings Daughters, Norfolk, 1.9 miles away, straight line - Hospice
- 19 Medicare hospices tell CMS they serve ZIP code 23704.
Amedisys Hospice Care, office in Chesapeake, 5.3 miles away, straight line (CMS family survey rating 3 of 5 stars)
Freda H Gordon Hospice, office in Virginia Beach, 5.6 miles away, straight line
Sentara Home Care Services - Chesapeake, office in Chesapeake, 5.8 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Evms Academic Physicians And Surgeons Health Services Foundation, Norfolk. 1.7 miles away, straight line. 4 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Hurricane evacuation zone
- Zone A on the Virginia hurricane evacuation zones (2020). (Virginia Department of Emergency Management, map updated Sep 30, 2025)
- Flood zone
- Zone X: 0.2% annual chance (500-year) flood area (moderate risk). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively moderate, inland flooding relatively moderate, coastal flooding relatively moderate, wildfire very low, tornado relatively low, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | See above | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Looking for assisted living or memory care instead?
Frequently asked questions
Is Portsmouth Health and Rehab a good nursing home?
CMS gives Portsmouth Health and Rehab an overall rating of 1 out of 5 stars, including 1/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Portsmouth Health and Rehab staffed?
Portsmouth Health and Rehab reports 3.08 total nurse hours per resident per day, compared with the Virginia average of 3.81.
Has Portsmouth Health and Rehab had inspection problems?
Its most recent CMS inspection cited 20 deficiencies.
How many beds does Portsmouth Health and Rehab have?
Portsmouth Health and Rehab is certified for 120 beds.