Nursing home
Newport News Nursing & Rehab
12997 Nettles Drive, Newport News, VA 23602 · Map
For profit - Corporation · Part of Consulate Health Care/Independence Living Centers/Nspire Healthcare/Raydiant Health Care (36 facilities) · 102 certified beds
Newport News Nursing & Rehab is a Medicare-certified nursing home in Newport News, Virginia. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.16 hours per resident per day, below the Virginia average of 3.81. Its most recent inspection on Sep 1, 2022 cited 25 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Newport News Nursing & Rehab compares
This facility vs. the Virginia and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Virginia avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.16 | 3.81 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.42 | 0.69 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.75 | 2.12 | 2.34 | below avg |
| Nursing staff turnover | 68.2% | 48.4% | 46.4% | above avg |
| Deficiencies cited, last inspection | 25.0 | 14.5 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Newport News Nursing & Rehab
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 10, 2026 · Full report (PDF) - Potential for harm
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Administration Deficiencies · Nov 7, 2024 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Nov 7, 2024 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Nov 7, 2024 · Full report (PDF) - Actual harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Sep 1, 2022
Show all 12 deficiencies
- Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Sep 1, 2022 - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Sep 1, 2022 - Potential for harm
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Sep 1, 2022 - Potential for harm
Keep all essential equipment working safely.
Environmental Deficiencies · Sep 1, 2022 - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Sep 1, 2022 - Potential for harm
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.
Pharmacy Service Deficiencies · Sep 1, 2022 - Potential for harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Sep 1, 2022
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 12997 Nettles Drive
Newport News, VA 23602 - CMS certification #
- 495340
- Ownership
- For profit - Corporation
- Certified beds
- 102
- Avg residents/day
- 96.8
- Provider type
- Medicare and Medicaid
- First certified
- 1999-09-24
- Chain
- Consulate Health Care/Independence Living Centers/Nspire Healthcare/Raydiant Health Care (36 facilities)
- Setting
- Urban
Part of Consulate Health Care/Independence Living Centers/Nspire Healthcare/Raydiant Health Care
Consulate Health Care/Independence Living Centers/Nspire Healthcare/Raydiant Health Care operates 36 nursing facilities across the United States. View all Consulate Health Care/Independence Living Centers/Nspire Healthcare/Raydiant Health Care facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Newport News Nursing & Rehab using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Mary Immaculate Hospital, Newport News. 2.8 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Riverside Lifelong H & R Warwick Forest, Newport News. 1.6 miles away, straight line.
- Nearest home health agency office
- Virginia Health Home Care, Newport News. 1.8 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 23602 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fresenius Medical Care Denbigh, Newport News, 2.4 miles away, straight line (CMS rating 3 of 5 stars)
Davita Port Warwick Dialysis, Newport News, 2.5 miles away, straight line (CMS rating 3 of 5 stars)
Rai - Thimble Shoals-Newport News, Newport News, 2.6 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 26 Medicare hospices tell CMS they serve ZIP code 23602.
Heartland Hospice (Newport News), office in Newport News, 1.4 miles away, straight line (CMS family survey rating 3 of 5 stars)
Virginia Health Hospice, office in Newport News, 1.8 miles away, straight line
Gentiva Ii, office in Newport News, 1.8 miles away, straight line - Nearest geriatric medicine practice
- Michumi PLLC, Newport News. 0.3 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively moderate, inland flooding relatively low, coastal flooding relatively moderate, wildfire very low, tornado relatively moderate, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is Newport News Nursing & Rehab a good nursing home?
CMS gives Newport News Nursing & Rehab an overall rating of 1 out of 5 stars, including 1/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Newport News Nursing & Rehab staffed?
Newport News Nursing & Rehab reports 3.16 total nurse hours per resident per day, compared with the Virginia average of 3.81.
Has Newport News Nursing & Rehab had inspection problems?
Its most recent CMS inspection cited 25 deficiencies.
How many beds does Newport News Nursing & Rehab have?
Newport News Nursing & Rehab is certified for 102 beds.