Nursing home
James River Nursing and Rehabilitation Center
540 Aberthaw Avenue, Newport News, VA 23601 · Map
For profit - Corporation · Part of Virginia Health Services (7 facilities) · 154 certified beds
James River Nursing and Rehabilitation Center is a Medicare-certified nursing home in Newport News, Virginia. CMS rates it 3 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.89 hours per resident per day, above the Virginia average of 3.81. Its most recent inspection on Dec 1, 2022 cited 16 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How James River Nursing and Rehabilitation Center compares
This facility vs. the Virginia and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Virginia avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.89 | 3.81 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.66 | 0.69 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.36 | 2.12 | 2.34 | above avg |
| Nursing staff turnover | 36.8% | 48.4% | 46.4% | below avg |
| Deficiencies cited, last inspection | 16.0 | 14.5 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at James River Nursing and Rehabilitation Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jun 14, 2023 - Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Dec 1, 2022 - Potential for harm
Perform COVID19 testing on residents and staff.
Infection Control Deficiencies · Dec 1, 2022 - Potential for harm
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Dec 1, 2022 - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Dec 1, 2022
Show all 12 deficiencies
- Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Dec 1, 2022 - Potential for harm
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Dec 1, 2022 - Potential for harm
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Nutrition and Dietary Deficiencies · Dec 1, 2022 - Potential for harm
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Environmental Deficiencies · Dec 1, 2022 - Potential for harm
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Administration Deficiencies · Dec 1, 2022 - Potential for harm
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Dec 1, 2022 - Potential for harm
Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies · Dec 1, 2022
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 540 Aberthaw Avenue
Newport News, VA 23601 - CMS certification #
- 495286
- Ownership
- For profit - Corporation
- Certified beds
- 154
- Avg residents/day
- 135.9
- Provider type
- Medicare and Medicaid
- First certified
- 1994-01-01
- Chain
- Virginia Health Services (7 facilities)
- Setting
- Urban
Part of Virginia Health Services
Virginia Health Services operates 7 nursing facilities across the United States. View all Virginia Health Services facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around James River Nursing and Rehabilitation Center using Google Maps.
Other public records
- Website says Nurse 24 hours a day, pets allowed
Full public records, with dates and sources
Care and services
From the community’s website
What James River Nursing and Rehabilitation Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
Our nurses and certified nurse’s aides are on-site 24/7 to care for and support our residents.
(page, checked Oct 15, 2026) - Pets allowed.
Pets are welcome as long as they’re on a leash.
(page, checked Oct 15, 2026) - Apartment types named: private room, semi-private room.
Private & Semi-Private Rooms
(page, checked Oct 15, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
DOL also concluded 1 case here with no violations found, most recently for a period ending Nov 15, 2020.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Riverside Regional Medical Center, Newport News. 2.6 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- The Newport Nursing and Rehabilitation Center, Newport News. 1.5 miles away, straight line.
- Nearest home health agency office
- Amedisys Home Health Of Newport News, Hampton. 3.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 23601 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Newport News Dialysis Center, Newport News, 1.5 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
Davita Hampton Roads Home Training, Newport News, 2.0 miles away, straight line (CMS rating 4 of 5 stars)
Rai-Riverside Rmc-Newport News, Hampton, 2.1 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 25 Medicare hospices tell CMS they serve ZIP code 23601.
Riverside Hospice Care, office in Newport News, 3.4 miles away, straight line (CMS family survey rating 3 of 5 stars)
Personal Touch Home Care & Hospice-Newport News, office in Newport News, 3.6 miles away, straight line
Virginia Health Hospice, office in Newport News, 3.8 miles away, straight line - Nearest geriatric medicine practice
- Riverside Physician Services Inc, Newport News. 3.4 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively moderate, inland flooding relatively low, coastal flooding relatively low, wildfire very low, tornado relatively moderate, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Looking for assisted living or memory care instead?
Frequently asked questions
Is James River Nursing and Rehabilitation Center a good nursing home?
CMS gives James River Nursing and Rehabilitation Center an overall rating of 3 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is James River Nursing and Rehabilitation Center staffed?
James River Nursing and Rehabilitation Center reports 3.89 total nurse hours per resident per day, compared with the Virginia average of 3.81.
Has James River Nursing and Rehabilitation Center had inspection problems?
Its most recent CMS inspection cited 16 deficiencies.
How many beds does James River Nursing and Rehabilitation Center have?
James River Nursing and Rehabilitation Center is certified for 154 beds.