Nursing home
Windsor Nursing and Rehabilitation Center of Duval
5301 W Duval Rd, Austin, TX 78727 · Map
Government - Hospital district · Part of Wellsential Health (67 facilities) · 206 certified beds
Windsor Nursing and Rehabilitation Center of Duval is a Medicare-certified nursing home in Austin, Texas. CMS rates it 2 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 2.84 hours per resident per day, below the Texas average of 3.40. Its most recent inspection on Apr 2, 2025 cited 9 deficiencies.
- 2 fines totaling $23,341In CMS records: 2 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Windsor Nursing and Rehabilitation Center of Duval compares
This facility vs. the Texas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Texas avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 2.84 | 3.40 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.37 | 0.44 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.96 | 2.01 | 2.34 | below avg |
| Nursing staff turnover | 40.2% | 51.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 9.0 | 9.1 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 2 fines totaling $23,341, 2 total penalties.
What inspectors found at Windsor Nursing and Rehabilitation Center of Duval
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jun 27, 2025 · Full report (PDF) - Potential for harm
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Apr 2, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Apr 2, 2025 · Full report (PDF) - Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Apr 2, 2025 · Full report (PDF) - Potential for harm
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Apr 2, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Apr 2, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Apr 2, 2025 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Apr 2, 2025 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Apr 2, 2025 · Full report (PDF) - Potential for harm
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Pharmacy Service Deficiencies · Sep 19, 2024 · Full report (PDF) - Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Sep 9, 2024 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · May 18, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 5301 W Duval Rd
Austin, TX 78727 - CMS certification #
- 675956
- Ownership
- Government - Hospital district
- Certified beds
- 206
- Avg residents/day
- 204.6
- Provider type
- Medicare and Medicaid
- First certified
- 2003-02-21
- Chain
- Wellsential Health (67 facilities)
- Setting
- Urban
Part of Wellsential Health
Wellsential Health operates 67 nursing facilities across the United States. View all Wellsential Health facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Windsor Nursing and Rehabilitation Center of Duval using Google Maps.
Other public records
- Website says A memory care unit, respite stays, transportation
- Kitchen 5 inspections by Austin Public Health since 2024; latest score 96 (August 2026)
- Staff pay 1 federal wage case with violations found, since 2006
Full public records, with dates and sources
Kitchen inspections
The local health department inspects the kitchen that serves residents. Results are in the agency's own words.
Austin Public Health: Windsor Nursing & Rehabilitation Center of Duval
- Aug 18, 2026 (routine inspection): score 96.
- May 22, 2026 (routine inspection): score 98.
- Jan 12, 2026 (routine inspection): score 96.
- Apr 10, 2025 (routine inspection): score 96.
- Jan 18, 2024 (routine inspection): score 90.
Source: the agency's records, inspections since Oct 16, 2023, as of Oct 15, 2026. Score: Out of 100. Points are taken off for each violation; 70 or above passes. This dataset publishes scores only. Violation details are in the report, available from Austin Public Health.
Care and services
From the community’s website
What Windsor Nursing and Rehabilitation Center of Duval says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
Secure Memory Support Unit
(page, checked Oct 12, 2026) - Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026) - Provides transportation.
Transportation
(page, checked Oct 12, 2026) - Apartment types named: private room, semi-private room.
Semi-Private Rooms
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for May 7, 2006 to Aug 29, 2009. Violations found: Overtime. Back wages: $821 owed to 2 employees. Employer as DOL recorded it: Heritage Duval Gardens (Windsor Nursing Center Partners of Duval, Ltd). Case 1577416.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Ascension Seton Northwest, Austin. 0.9 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Austin Wellness & Rehabilitation, Austin. 2.4 miles away, straight line.
- Nearest home health agency office
- Primestar Home Health Of Central Texas Inc, Austin. 0.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 78727 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Balcones Dialysis, Austin, 0.8 miles away, straight line (CMS rating 4 of 5 stars)
Shc Wb Austin, Austin, 2.1 miles away, straight line (CMS rating 5 of 5 stars)
Nna - North, Austin, 2.4 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 36 Medicare hospices tell CMS they serve ZIP code 78727.
New Century Hospice Of Austin, office in Austin, 1.4 miles away, straight line (CMS family survey rating 3 of 5 stars)
Suncrest Hospice, office in Austin, 2.3 miles away, straight line (CMS family survey rating 2 of 5 stars)
Amedisys Hospice, office in Austin, 2.5 miles away, straight line - Nearest geriatric medicine practice
- Scott And White Clinic, Austin. 2.3 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, wildfire very low, tornado relatively high, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Austin Public Health kitchen inspections | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Windsor Nursing and Rehabilitation Center of Duval a good nursing home?
CMS gives Windsor Nursing and Rehabilitation Center of Duval an overall rating of 2 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Windsor Nursing and Rehabilitation Center of Duval staffed?
Windsor Nursing and Rehabilitation Center of Duval reports 2.84 total nurse hours per resident per day, compared with the Texas average of 3.40.
Has Windsor Nursing and Rehabilitation Center of Duval had inspection problems?
Its most recent CMS inspection cited 9 deficiencies.
How many beds does Windsor Nursing and Rehabilitation Center of Duval have?
Windsor Nursing and Rehabilitation Center of Duval is certified for 206 beds.