Nursing home · Top rated by CMS
The Arbour at Westminster Manor
4200 Jackson Ave, Austin, TX 78731 · Map
Non profit - Corporation · 90 certified beds
The Arbour at Westminster Manor is a Medicare-certified nursing home in Austin, Texas. CMS rates it 5 out of 5 stars overall (4/5 for staffing, 4/5 for health inspections). Nurse staffing is 4.97 hours per resident per day, above the Texas average of 3.40. Its most recent inspection on Dec 3, 2025 cited 2 deficiencies.
- 1 fine totaling $29,085In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Arbour at Westminster Manor compares
This facility vs. the Texas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Texas avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.97 | 3.40 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.58 | 0.44 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 3.46 | 2.01 | 2.34 | above avg |
| Nursing staff turnover | 41.2% | 51.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 2.0 | 9.1 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the December 3, 2025 inspection was corrected by January 15, 2026
Penalties in CMS records: 1 fine totaling $29,085, 1 total penalty.
What inspectors found at The Arbour at Westminster Manor
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Dec 3, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Dec 3, 2025 · Full report (PDF) - Immediate jeopardy
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Sep 25, 2024 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Sep 25, 2024 · Full report (PDF) - Potential for harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Sep 25, 2024 · Full report (PDF)
Show all 8 deficiencies
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jul 21, 2023 - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Jul 21, 2023 - Potential for harm
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies · Jul 21, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 4200 Jackson Ave
Austin, TX 78731 - CMS certification #
- 676099
- Ownership
- Non profit - Corporation
- Certified beds
- 90
- Avg residents/day
- 79.8
- Provider type
- Medicare
- First certified
- 2006-04-26
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Arbour at Westminster Manor using Google Maps.
Other public records
- Website says Nurse 24 hours a day, transportation, pets allowed
Full public records, with dates and sources
Care and services
From the community’s website
What The Arbour at Westminster Manor says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
Licensed nursing staff on site 24/7
(page, checked Oct 12, 2026) - Provides transportation.
Scheduled transportation for medical appointments
(page, checked Oct 12, 2026) - Pets allowed.
Westminster welcomes pets.
(page, checked Oct 12, 2026) - Apartment types named: one-bedroom, two-bedroom.
From cozy one-bedrooms to spacious two-bedrooms, each floor plan is designed to support an active, worry-free lifestyle.
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Ascension Seton Medical Center Austin, Austin. 0.9 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Coral Rehabilitation and Nursing of Austin, Austin. 2.3 miles away, straight line.
- Nearest home health agency office
- Centerwell Home Health, Austin. 1.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Peoples Pharmacy. 1.0 mile away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 78731 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Waterloo Dialysis Center, Austin, 1.2 miles away, straight line (CMS rating 4 of 5 stars)
Childrens Dialysis Clinic Of Central Texas, Austin, 2.9 miles away, straight line
Shc Mueller, Austin, 3.5 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 34 Medicare hospices tell CMS they serve ZIP code 78731.
Resolutions Hospice Austin, office in Austin, 1.4 miles away, straight line
Gentiva, office in Austin, 2.8 miles away, straight line
Three Oaks Hospice, office in Austin, 3.1 miles away, straight line - Nearest geriatric medicine practice
- Solace Health Medical Group Inc, Austin. 3.2 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado relatively high, heat wave relatively moderate, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Austin Public Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is The Arbour at Westminster Manor a good nursing home?
CMS gives The Arbour at Westminster Manor an overall rating of 5 out of 5 stars, including 4/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Arbour at Westminster Manor staffed?
The Arbour at Westminster Manor reports 4.97 total nurse hours per resident per day, compared with the Texas average of 3.40.
Has The Arbour at Westminster Manor had inspection problems?
Its most recent CMS inspection cited 2 deficiencies.
How many beds does The Arbour at Westminster Manor have?
The Arbour at Westminster Manor is certified for 90 beds.