Nursing home
Willowbend Nursing and Rehabilitation Center
2231 Highway 80 E, Mesquite, TX 75150 · Map
For profit - Corporation · Part of The Ensign Group (329 facilities) · 162 certified beds
Willowbend Nursing and Rehabilitation Center is a Medicare-certified nursing home in Mesquite, Texas. CMS rates it 2 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.47 hours per resident per day, above the Texas average of 3.40. Its most recent inspection on Oct 16, 2024 cited 9 deficiencies.
- 4 fines totaling $94,394In CMS records: 5 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Willowbend Nursing and Rehabilitation Center compares
This facility vs. the Texas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Texas avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.47 | 3.40 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.18 | 0.44 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.02 | 2.01 | 2.34 | above avg |
| Nursing staff turnover | 52.8% | 51.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 9.0 | 9.1 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the January 22, 2026 inspection was corrected by February 12, 2026
Penalties in CMS records: 4 fines totaling $94,394, 5 total penalties, 1 Medicare payment denial.
What inspectors found at Willowbend Nursing and Rehabilitation Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Jan 22, 2026 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Jan 22, 2026 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Jan 22, 2026 · Full report (PDF) - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Jan 22, 2026 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jan 22, 2026 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Jan 22, 2026 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Jan 22, 2026 · Full report (PDF) - Potential for harm
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Jan 22, 2026 · Full report (PDF) - Potential for harm
Have policies on smoking.
Environmental Deficiencies · Jan 22, 2026 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Jan 22, 2026 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Jan 22, 2026 · Full report (PDF) - Potential for harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Jan 22, 2026 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 2231 Highway 80 E
Mesquite, TX 75150 - CMS certification #
- 675272
- Ownership
- For profit - Corporation
- Certified beds
- 162
- Avg residents/day
- 120.5
- Provider type
- Medicare and Medicaid
- First certified
- 1994-03-01
- Chain
- The Ensign Group (329 facilities)
- Setting
- Urban
Part of The Ensign Group
The Ensign Group operates 329 nursing facilities across the United States. View all The Ensign Group facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Willowbend Nursing and Rehabilitation Center using Google Maps.
Other public records
- Website says Nurse 24 hours a day
- Staff pay 2 federal wage cases with violations found, since 2009
Full public records, with dates and sources
Care and services
From the community’s website
What Willowbend Nursing and Rehabilitation Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
Our Nursing staff provides 24-hour round the clock care for our residents under the direction of our in-house physicians.
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Dec 19, 2019 to Dec 18, 2021. Violations found: Fair Labor Standards Act (pay and hours), Wages on federal service contracts. Employer as DOL recorded it: Willowbend Healthcare (Town East Healthcare, Inc.). Case 1954928.
- Findings for Oct 14, 2009 to Oct 13, 2011. Violations found: Overtime. Back wages: $706 owed to 1 employee. Employer as DOL recorded it: Willow Bend Nursing and Rehab. Center (Town East Healthcare, Inc.). Case 1597221.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Dallas Regional Medical Center, Mesquite. 1.5 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Edgewood Rehabilitation and Care Center, Mesquite. 1.0 mile away, straight line.
- Nearest home health agency office
- Senai Home Health Services Inc, Mesquite. 0.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walmart Pharmacy. 1.2 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 75150 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Metro East Dialysis Center, Mesquite, 1.1 miles away, straight line (CMS rating 2 of 5 stars)
Usrc Premier Mesquite, Mesquite, 1.3 miles away, straight line (CMS rating 3 of 5 stars)
Regional Dialysis Center Of Mesquite LLC, Mesquite, 2.5 miles away, straight line (has a shift starting after 5 pm; CMS rating 4 of 5 stars) - Hospice
- 103 Medicare hospices tell CMS they serve ZIP code 75150.
Agape Hospice Care, office in Mesquite, 0.9 miles away, straight line
Cornerstone Hospice Care LLC, office in Mesquite, 0.9 miles away, straight line
Texas Hospice Services, LLC, office in Mesquite, 0.9 miles away, straight line - Nearest geriatric medicine practice
- Vmd Primary Providers North Texas PLLC, Garland. 9.0 miles away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively low, tornado relatively moderate, heat wave very high, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Willowbend Nursing and Rehabilitation Center a good nursing home?
CMS gives Willowbend Nursing and Rehabilitation Center an overall rating of 2 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Willowbend Nursing and Rehabilitation Center staffed?
Willowbend Nursing and Rehabilitation Center reports 3.47 total nurse hours per resident per day, compared with the Texas average of 3.40.
Has Willowbend Nursing and Rehabilitation Center had inspection problems?
Its most recent CMS inspection cited 9 deficiencies.
How many beds does Willowbend Nursing and Rehabilitation Center have?
Willowbend Nursing and Rehabilitation Center is certified for 162 beds.