Juniper Village at Preston Hollow

“The staff are just very kind to my friend, and they're very nice to those of us who visit her. She never complains about the food. When I go into her room, it's often very nice, and the building is absolutely in good condition. I've already recommended it to others.”

“I have no issues with management, and they are accessible when I need to talk to them. From what I've seen, they have a variety of activities, and I've seen staff try to get residents involved with games and art projects. The caregivers keep me in the loop and are respectful to my mother and me.”

“I find management very easy to work with; the executive director is responsive and pleasant. The maintenance man has been really responsive and got right into cleaning the carpet. The care staff are very on top of it, and the whole staff is very polite, very friendly, and very nice to the residents. The building looks well kept and welcoming, and I feel my sister is safe and comfortable. Compared to other places it seems a fairly good value, and I would recommend it.”

“It's been a very good experience. My sister was reluctant at first, but now this is home, and she doesn't want to leave. Management is cooperative, friendly, and very helpful. She's pleased with the food, and they work with her special requests. They offer a variety of activities, and she's happy with them. The remodel changed the whole atmosphere and is very nice. Transportation is on time and always there when she needs it. She really likes her corner room with a nice view of a tree. She feels safe, and I would recommend it.”

“We chose this community for the size of the property, the different floor plans, the people we met along the way and the overall kindness of everyone. Management is very communicative and helpful. The food is good and the staff is wonderful. There are activities every week, it seems very social, and they take her to the rec center for workout classes. Housekeeping comes regularly and it's clean, maintenance is there within a day or two, and it's a nice property.”

“The community has a welcoming atmosphere, and the remodeling looks fantastic. The staff is attentive and responsive, which has really put my mind at ease. My mom enjoys the activities offered, and I appreciate the variety in the dining options. Overall, it's been a positive transition for her, and I feel confident in her care and happiness there.”

“The staff is incredibly friendly and responsive, always ready to help with any questions. The dining options are fantastic, and my sister raves about the food. She enjoys the activities, especially bingo and happy hour. The place is well-maintained, and she feels safe and comfortable. Overall, I highly recommend this community for anyone looking for a welcoming environment!”

“The staff is incredibly friendly and responsive, making it easy for us to communicate and get answers to our questions. The location is great, and the apartment itself is comfortable and well-maintained. The care staff have good attitudes and they're knowledgeable. In general, I feel confident that my father is in a safe and welcoming environment.”

“I recently moved my grandmother into this senior living community and I have been very pleased with the experience so far. The management team has been responsive and respectful, always ready to answer my questions. The housekeeping service is consistent and efficient, and the maintenance staff goes above and beyond to help. The activities offered look engaging, and I appreciate the variety available. Overall, I feel safe and comfortable here, and I would definitely recommend this place to others.”

“The management team has been incredibly professional and accommodating throughout the transition, always eager to assist us. The dining options are impressive, with appealing meals that my mother is enjoying, unlike her previous community. While there's room for improvement in activities, the overall care and attention to my mother's needs have been reassuring. I definitely recommend this place for anyone seeking a caring environment for their loved ones.”

“My mom lived in the community and the management was fantastic, they couldn't have been any nicer to us! The acitivities offered were great and my mom loved to play Bingo. The care staff was great and my mom really loved them all. I want to thank the community for taking great care of my mom!”

“My sister lives in their Memory Care unit and I recommend it to people. The management staff is respectful, knowledgeable, accessible and responsive. They have a new Activity Director there and through the dining, my sister is maintaining her weight. I've been to her unit and it's kept tidy. In general, she is safe, her care is good, and the staff do their jobs.”

“I live here at the community and I always recommend it to people. The management is friendly and if I ever have a question, I am not turned away. The activities are entertaining and the lady working in activities is fabulous. Everything gets done maintenance wise and I am very pleased to have laundry services. We have a really nice male transportation driver and he drives well. In general, I feel safe and comfortable here.”

“The management have been very responsive. They have gotten to know my brother and all of his needs and particulars and they have responded well to him. It is a well-managed place for my brother and they are very kind. They stay very courteous and focused. Plus, the activities are great! I ask my brother every single day what his agenda is and it is always full of activities. He really enjoys those and the play bingo and they go on fieldtrips. They do lots of things!”

“My father lives at the community and I'd recommend it to other people. He picked the apartment and he is happy with it. Management staff is respectful, knowledgeable, responsive and accessible. He eats all of his food and eats everything they fix. They have entertainment that comes in from time to time. In general, he feels safe and comfortable, the staff is very attentive to him and everybody else, and the building looks nice.”

“I chose this place based on the location and I'd recommend it to other people. The price is fair for the services I receive and I like my accommodations. Management staff is respectful, knowledgeable, accessible and responsive. The food and service is good. We have all kinds of activities to do here and they get posted on a board. The housekeepers clean my apartment weekly and maintenance people are avaialble 24 hours a day. The transportation services are always available and the vehicles are in good shape. I feel safe and comfortable here.”

“I picked this place for mom because of the cost, the room they had available, and the team met our care perspective. Management has been connected throughout the process with respect to her move in and needs. The food is good and the dining experience is good overall. Activities are consistently offered and the residents watch movies. Everything has been kept really clean and done every week. The care staff do a good job of trying to get mom ready and they do great. In general, she feels safe and comfortable there.”

“I chose this place because it's close to my church activities and all my friends live in the area, and I'd recommend it to other people. Management is respectful, knowledgeable and accessible. Everyone working in the dining room is so efficient, kind, and the food is good. They have exercise activities as well as art projects and they're all well planned. My housekeeper picks everything up and my laundry is done well. The transportation is wonderful and the driver is a wonderful man. The care staff is friendly, helpful, and I really like the employees. Overall, I feel safe, comfortable, and I'm trying to get my sister to move in.”

“I want to thank this community for everything they are doing. The care team is so good with my dad and I think they are really making him happy. When I brought him to the community, within two weeks, there was an amazing change in his personality, so the consistency of the staff has been really good for him. In terms of the building, it looks really good, and I haven't seen anything wrong. I have been coming there seven days a week, and the trash is always empty and the bed is always made, so I have never come into a problem with housekeeping. The food is better then most places and my dad is not complaining. The service is also very good. All around, everybody that I have had contact with at the community all really care about my dad and are very good at their job. They are very respectful, and I don't think I have ever been left without an answer to a question. Overall, the value of this community is very good, and I would recommend it to others.”