For profit - Limited Liability company ·
280 certified beds ·
Medicare and Medicaid
· Part of Creative Solutions In Healthcare (149 facilities)
1
Overall CMS Rating
★☆☆☆☆
Five Points At Lake Highlands Nursing And Rehab is a Medicare-certified nursing home in Dallas, Texas. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.10 hours per resident per day, below the Texas average of 3.40. Its most recent inspection on Dec 10, 2024 cited 24 deficiencies.
5 fines totaling $72,182 in CMS records.
5 total penalties
Not SLA EnrolledThis facility hasn't enrolled in resident survey verification. Learn about enrollment →
CMS Quality Ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.
Overall Rating
★☆☆☆☆ 1/5
Health Inspections
★☆☆☆☆ 1/5
Staffing
★☆☆☆☆ 1/5
Quality Measures
★★★★☆ 4/5
Long-Stay QM
★★★★☆ 4/5
Short-Stay QM
★★★★☆ 4/5
How Five Points At Lake Highlands Nursing And Rehab compares
This facility vs. the Texas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
Metric
This facility
Texas avg
National avg
Total nurse staffing (hrs/resident/day)
3.10
3.40
3.89
below avg
RN staffing (hrs/resident/day)
0.34
0.44
0.68
below avg
Aide staffing (hrs/resident/day)
1.89
2.01
2.34
below avg
Nursing staff turnover
52.6%
51.5%
46.4%
above avg
Deficiencies cited, last inspection
24.0
9.1
9.5
above avg
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
3.10
Total Nurse Hrs/Resident/Day
0.34
RN Hrs/Resident/Day
0.87
LPN Hrs/Resident/Day
1.89
Aide Hrs/Resident/Day
2.51
Weekend Nurse Hrs/Resident/Day
Staff Turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.
Total Nursing Staff
52.6%
Registered Nurses
56.3%
Administrator Changes2 in last year
Recent Health Inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Dec 10, 2024
Most Recent Inspection Date
24
Total Deficiencies Found
241
Health Inspection Score
5
Number of Fines
What inspectors found at Five Points At Lake Highlands Nursing And Rehab
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Quality of Life and Care Deficiencies · Dec 11, 2025
Potential for harm
Provide bedrooms that don't allow residents to see each other when privacy is needed.Environmental Deficiencies · Dec 11, 2025
Potential for harm
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.Administration Deficiencies · Dec 11, 2025
Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.Quality of Life and Care Deficiencies · Dec 11, 2025
Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Resident Rights Deficiencies · Dec 11, 2025
Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.Resident Rights Deficiencies · Dec 11, 2025
Potential for harm
Provide and implement an infection prevention and control program.Infection Control Deficiencies · Nov 6, 2025
Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.Quality of Life and Care Deficiencies · Nov 6, 2025
Immediate jeopardy
Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.Resident Rights Deficiencies · Sep 19, 2025
Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.Quality of Life and Care Deficiencies · Jul 8, 2025
Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.Pharmacy Service Deficiencies · Jul 8, 2025
Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.Quality of Life and Care Deficiencies · Jul 8, 2025
About This Facility
Address
9009 White Rock Tr Dallas, TX 75238
CMS Certification #
455895
Ownership
For profit - Limited Liability company
Certified Beds
280
Avg Residents/Day
170.2
Provider Type
Medicare and Medicaid
First Certified
1990-10-04
Chain
Creative Solutions In Healthcare (149 facilities)
Setting
Urban
Part of Creative Solutions In Healthcare
149
Facilities Nationwide
Creative Solutions In Healthcare operates 149 nursing facilities across the United States.
CMS gives Five Points At Lake Highlands Nursing And Rehab an overall rating of 1 out of 5 stars, including 1/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
Five Points At Lake Highlands Nursing And Rehab reports 3.10 total nurse hours per resident per day, compared with the Texas average of 3.40.
Its most recent CMS inspection cited 24 deficiencies.
Five Points At Lake Highlands Nursing And Rehab is certified for 280 beds.
Admissions at Five Points At Lake Highlands Nursing And Rehab
For admissions, availability and rehab questions, call (214) 355-3300. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.
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