Assisted Living and Memory Care
The Waterford at Westover Hills
4315 Rogers Road, San Antonio, TX 78251 · Map
Licensed for 132 residents · SSLPAL JV MANAGEMENT, LLC
The Waterford at Westover Hills is a state-licensed assisted living, memory care community in San Antonio, Texas. It is licensed for 132 residents. It is operated by SSLPAL JV MANAGEMENT, LLC. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Assisted Living | $3,899 /mo | Oct 12, 2026 |
| Memory Care | $4,779 /mo | Oct 12, 2026 |
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Most recent comprehensive inspection: Jun 25, 2026. See the record
License
Active, 132 residents
Assisted Living Facility TYPE B 307337, current license dated Jan 13, 2017. Licensee PAL ROUND ROCK TRS, LLC.
Nearest emergency room
1.1 miles
Christus Santa Rosa Medical Center, rated 3 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| The Waterford at Westover Hills this community | 132 | $3,899/mo | Active | 8 violations, 0 penalties | |
| The Ridge at Westover Hills | 1.4 mi | 38 | Not published | Active | 0 violations, 0 penalties |
| Landon Ridge Alamo Ranch | 2.0 mi | 152 | Not published | Active | 7 violations, 0 penalties |
| Pams Home Care | 2.7 mi | 6 | Not published | Active | 25 violations, 1 penalties |
| Boarding With Tender Care | 3.1 mi | 9 | Not published | Active | 37 violations, 0 penalties |
State inspection record8 violations, 0 penalties
- Most recent comprehensive inspection
- June 25, 2026
- Health violations cited
- 4
- Life Safety Code violations cited
- 4
- Administrative penalties
- 0
Violations cited, most recent first
- June 25, 2026, Health Visit: The facility failed to obtain an inspection by the fire marshal every year and to keep documentation showing the outcome of the last inspection.
- June 25, 2026, Health Visit: The facility failed to have an ongoing and effective pest control program and to provide insect screens on operable windows.
- June 25, 2026, Health Visit: The facility failed to procure food from acceptable sources, or failed to handle food, subject to spoilage, as required.
- June 25, 2026, Health Visit: The facility failed to develop and maintain a written emergency preparedness and response plan based on its risk assessment under subsection (b) of this section and that is adequate to protect facility residents and staff in a disaster or emergency.
- October 9, 2025, Life Safety Code: The facility failed to have and enforce a smoking policy.
Show all 8
- October 9, 2025, Life Safety Code: The facility failed to inspect, test, and maintain fire sprinkler system components.
- October 9, 2025, Life Safety Code: The facility failed to have an ongoing and effective pest control program and to provide insect screens on operable windows.
- October 9, 2025, Life Safety Code: The facility failed to ensure portable fire extinguishers were mounted on hangers or brackets supplied with the fire extinguisher or mounted in a fire extinguisher cabinet, were protected from impact or dislodgement, and were mounted at the appropriate height based on the weight of the extinguisher.
Read the full record on the state’s site →
HHSC lists each state violation cited at the provider's inspections and investigations, with the date the visit ended and the date HHSC recorded it as corrected. HHSC notes the list “may include findings from previous inspections.” Health visits check care and services; Life Safety Code visits check fire safety and the building. Enforcement actions are administrative penalties HHSC imposed under Texas Health and Safety Code Chapter 247, with the rule cited and HHSC's description of the violation. HHSC: “Data is subject to change through normal business processes such as the state IDR process.” This community is licensed for 132 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Texas Health and Human Services Commission, Long-term Care Regulation, Long Term Care Provider Search, data as of October 15, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee PAL ROUND ROCK TRS, LLC
- License type
- Assisted Living Facility TYPE B
- License number
- 307337
- License status
- Active
- Current license dated
- 2017-01-13
- Licensed capacity
- 132
- Licensee
- PAL ROUND ROCK TRS, LLC
- Operator
- SSLPAL JV MANAGEMENT, LLC
- County
- Bexar County
- Administrator
- Vivian Wideman
Source: Texas state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the Texas licensing record, as of Sep 8, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Texas, and other programs
How Medicaid pays for care in Texas
- STAR+PLUS Home and Community Based Services (STAR+PLUS HCBS) Waiver Program. Texas Medicaid can help pay for assisted living for people enrolled in the STAR+PLUS HCBS waiver, which helps people who would otherwise need to be in a nursing home. HHSC checks whether you need this program when you apply for Medicaid. (state page)
- Waitlist. STAR+PLUS HCBS uses an interest list. People already on Medicaid with a STAR+PLUS plan may bypass it, and nursing facility residents can use Money Follows the Person. (source)
Ask the community whether it accepts Medicaid.
Staff pay and workplace safety1 OSHA inspection, no violations cited
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Dec 21, 2017: complaint inspection, partial (safety). Case closed Jun 20, 2018. No violations cited. OSHA record. OSHA recorded the employer as The Heritage at Westover Hills.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby careNearest hospital 1.1 mi, nursing home 0.8 mi, pharmacy 1.5 mi
- Nearest hospital with an emergency room
- Christus Santa Rosa Medical Center, San Antonio. 1.1 miles away, straight line. CMS overall hospital rating: 3 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Las Colinas of Westover, San Antonio. 0.8 miles away, straight line.
- Nearest home health agency office
- Titan Health Services LLC, San Antonio. 0.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- H-E-B Pharmacy. 1.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 78251 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Westover Dialysis, San Antonio, 0.6 miles away, straight line (CMS rating 5 of 5 stars)
Davita Roadrunner Dialysis, San Antonio, 1.0 mile away, straight line (CMS rating 3 of 5 stars)
Usrc Dialysis At Home West Tcu, San Antonio, 1.1 miles away, straight line (CMS rating 5 of 5 stars) - Hospice
- 98 Medicare hospices tell CMS they serve ZIP code 78251.
Bexar Hospice, office in San Antonio, 3.5 miles away, straight line
Changing Seasons Hospice, office in San Antonio, 6.2 miles away, straight line
San Antonio Inspire Hospice LLC, office in San Antonio, 6.7 miles away, straight line - Nearest geriatric medicine practice
- Wellmed Medical Group Pa, San Antonio. 4.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane relatively low, inland flooding very high, wildfire relatively low, tornado very high, heat wave relatively high, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in June 2026. What was it, and how was it fixed?
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Texas Health and Human Services Commission, Long-term Care Regulation inspection records | Oct 15, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 5 questions families ask
What type of care does The Waterford at Westover Hills provide?
The Waterford at Westover Hills is licensed by the state of Texas for assisted living, memory care in San Antonio, Texas. Its licensed capacity is 132 residents.
Who operates The Waterford at Westover Hills?
The Waterford at Westover Hills is operated by SSLPAL JV MANAGEMENT, LLC.
Does Lilisity rate The Waterford at Westover Hills?
No. We publish state licensing details for The Waterford at Westover Hills but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does The Waterford at Westover Hills cost?
Assisted Living in Texas typically starts at $3,400 to $4,850 a month. Based on 260 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact The Waterford at Westover Hills?
Use The Waterford at Westover Hills's website, sonidaseniorliving.com/community/the-waterford-at-westover-hills, or visit at 4315 Rogers Road, San Antonio, TX 78251.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid