Lilisity

Nursing home

Las Colinas of Westover

9738 Westover Hills Blvd, San Antonio, TX 78251 · Map
For profit - Corporation · Part of Caring Healthcare Group (14 facilities) · 140 certified beds

Medicare and Medicaid certified
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Las Colinas of Westover is a Medicare-certified nursing home in San Antonio, Texas. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.83 hours per resident per day, above the Texas average of 3.40. Its most recent inspection on Dec 3, 2025 cited 12 deficiencies.

3 out of 5Overall CMS rating
2 out of 5Health inspections
4 out of 5Staffing
140 bedsCertified beds
  • 2 fines totaling $38,630In CMS records: 2 total penalties.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating3/5
Health inspections2/5
Staffing4/5
Quality measures5/5
Long-stay quality5/5
Short-stay quality5/5

How Las Colinas of Westover compares

This facility vs. the Texas and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityTexas avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.833.403.89above avg
RN staffing (hrs/resident/day)0.550.440.68above avg
Aide staffing (hrs/resident/day)2.312.012.34above avg
Nursing staff turnover44.7%51.5%46.4%below avg
Deficiencies cited, last inspection12.09.19.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.83Total nurse hrs/resident/day
0.55RN hrs/resident/day
0.97LPN hrs/resident/day
2.31Aide hrs/resident/day
3.51Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff44.7%
Registered nurses30.0%
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Dec 3, 2025Most recent inspection
12Deficiencies found
80Health inspection score
2Fines
  • Every deficiency from the December 5, 2025 inspection was corrected by December 6, 2025

Penalties in CMS records: 2 fines totaling $38,630, 2 total penalties.

What inspectors found at Las Colinas of Westover

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning Deficiencies · Dec 5, 2025 · Full report (PDF)
  • Potential for harm

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Nursing and Physician Services Deficiencies · Dec 3, 2025 · Full report (PDF)
  • Potential for harm

    Conduct mandatory training, for all staff, on the facility’s Quality Assurance and Performance Improvement Program.

    Administration Deficiencies · Dec 3, 2025 · Full report (PDF)
  • Potential for harm

    Develop, implement, and/or maintain an effective training program that includes effective communications for direct care staff members.

    Administration Deficiencies · Dec 3, 2025 · Full report (PDF)
  • Potential for harm

    Develop, implement, and/or maintain an effective training program for all new and existing staff members.

    Administration Deficiencies · Dec 3, 2025 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Provide safe and appropriate respiratory care for a resident when needed.

    Quality of Life and Care Deficiencies · Dec 3, 2025 · Full report (PDF)
  • Potential for harm

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    Resident Assessment and Care Planning Deficiencies · Dec 3, 2025 · Full report (PDF)
  • Potential for harm

    Ensure each resident receives an accurate assessment.

    Resident Assessment and Care Planning Deficiencies · Dec 3, 2025 · Full report (PDF)
  • Potential for harm

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    Environmental Deficiencies · Dec 3, 2025 · Full report (PDF)
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Dec 3, 2025 · Full report (PDF)
  • Potential for harm

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    Resident Assessment and Care Planning Deficiencies · Dec 3, 2025 · Full report (PDF)
  • Potential for harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pharmacy Service Deficiencies · Dec 3, 2025 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
9738 Westover Hills Blvd
San Antonio, TX 78251
CMS certification #
676328
Ownership
For profit - Corporation
Certified beds
140
Avg residents/day
99.7
Provider type
Medicare and Medicaid
First certified
2013-02-12
Chain
Caring Healthcare Group (14 facilities)
Setting
Urban

Part of Caring Healthcare Group

Caring Healthcare Group operates 14 nursing facilities across the United States. View all Caring Healthcare Group facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Las Colinas of Westover using Google Maps.

Other public records

Full public records, with dates and sources

Location and nearby care

Nearest hospital with an emergency room
Christus Santa Rosa Medical Center, San Antonio. 0.4 miles away, straight line. CMS overall hospital rating: 3 of 5 stars. Location approximate.
Nearest Medicare nursing home
Windemere at Westover Hills, San Antonio. 0.9 miles away, straight line.
Nearest home health agency office
Titan Health Services LLC, San Antonio. 0.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
CVS Pharmacy. 1.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 78251 as metropolitan (metropolitan core).
Dialysis within 15 miles
Davita Westover Dialysis, San Antonio, 0.2 miles away, straight line (CMS rating 5 of 5 stars)
Usrc Hill Country Dialysis, San Antonio, 0.4 miles away, straight line (CMS rating 4 of 5 stars)
Usrc Dialysis At Home West Tcu, San Antonio, 0.4 miles away, straight line (CMS rating 5 of 5 stars)
Hospice
98 Medicare hospices tell CMS they serve ZIP code 78251.
Bexar Hospice, office in San Antonio, 3.3 miles away, straight line
Changing Seasons Hospice, office in San Antonio, 5.8 miles away, straight line
San Antonio Inspire Hospice LLC, office in San Antonio, 6.3 miles away, straight line
Nearest geriatric medicine practice
Wellmed Medical Group Pa, San Antonio. 4.0 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively moderate. By hazard: hurricane relatively low, inland flooding relatively high, wildfire relatively low, tornado very high, heat wave relatively high, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
Hurricane evacuation zone mapsNot in a mapped zone
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here relatively low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteNo plain statements of services found

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Frequently asked questions

Is Las Colinas of Westover a good nursing home?

CMS gives Las Colinas of Westover an overall rating of 3 out of 5 stars, including 4/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Las Colinas of Westover staffed?

Las Colinas of Westover reports 3.83 total nurse hours per resident per day, compared with the Texas average of 3.40.

Has Las Colinas of Westover had inspection problems?

Its most recent CMS inspection cited 12 deficiencies.

How many beds does Las Colinas of Westover have?

Las Colinas of Westover is certified for 140 beds.