Nursing home
The Suites at Jordan River
10001 Crooked Creek Rd, Suite 501, Collierville, TN 38017 · Map
Non profit - Corporation · 60 certified beds
The Suites at Jordan River is a Medicare-certified nursing home in Collierville, Tennessee. CMS rates it 2 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 4.40 hours per resident per day, above the Tennessee average of 3.85. Its most recent inspection on Mar 27, 2025 cited 8 deficiencies.
- 7 fines totaling $27,169In CMS records: 7 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Suites at Jordan River compares
This facility vs. the Tennessee and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Tennessee avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.40 | 3.85 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.46 | 0.61 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.68 | 2.15 | 2.34 | above avg |
| Nursing staff turnover | 70.9% | 48.7% | 46.4% | above avg |
| Deficiencies cited, last inspection | 8.0 | 5.9 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the March 27, 2025 inspection was corrected by April 25, 2025
Penalties in CMS records: 7 fines totaling $27,169, 7 total penalties.
What inspectors found at The Suites at Jordan River
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure a qualified health professional conducts resident assessments.
Resident Assessment and Care Planning Deficiencies · Mar 27, 2025 · Full report (PDF) - Potential for harm
Assure that each resident’s assessment is updated at least once every 3 months.
Resident Assessment and Care Planning Deficiencies · Mar 27, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Mar 27, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Mar 27, 2025 · Full report (PDF) - Potential for harm
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
Resident Assessment and Care Planning Deficiencies · Mar 27, 2025 · Full report (PDF)
Show all 8 deficiencies
- Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 27, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Mar 27, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Mar 27, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 10001 Crooked Creek Rd, Suite 501
Collierville, TN 38017 - CMS certification #
- 445541
- Ownership
- Non profit - Corporation
- Certified beds
- 60
- Avg residents/day
- 54.4
- Provider type
- Medicare
- First certified
- 2022-08-24
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Suites at Jordan River using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- St Francis Hospital, Memphis. 10.9 miles away, straight line. CMS overall hospital rating: 1 of 5 stars.
- Nearest Medicare nursing home
- Collierville Nursing And Rehabilitation, LLC, Collierville. 0.0 miles away, straight line.
- Nearest home health agency office
- No Place Like Home, Inc, Collierville. 0.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 38017 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Collierville Dialysis, Collierville, 0.8 miles away, straight line (CMS rating 1 of 5 stars)
Fmc Collierville, Collierville, 1.5 miles away, straight line (CMS rating 3 of 5 stars)
Fkc Wolf River, Germantown, 7.6 miles away, straight line (CMS rating 2 of 5 stars) - Hospice
- 13 Medicare hospices tell CMS they serve ZIP code 38017.
Hope Hospice & Palliative Care, office in Germantown, 4.7 miles away, straight line (CMS family survey rating 3 of 5 stars)
Baptist Trinity Home Care And Hospice, office in Cordova, 8.4 miles away, straight line (CMS family survey rating 4 of 5 stars)
Compassus-Memphis, office in Memphis, 11.0 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- Shangeetha Balakumar, MD, Collierville. 1.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane very low, inland flooding relatively high, wildfire very low, tornado relatively high, heat wave relatively high, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Looking for assisted living or memory care instead?
Frequently asked questions
Is The Suites at Jordan River a good nursing home?
CMS gives The Suites at Jordan River an overall rating of 2 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Suites at Jordan River staffed?
The Suites at Jordan River reports 4.40 total nurse hours per resident per day, compared with the Tennessee average of 3.85.
Has The Suites at Jordan River had inspection problems?
Its most recent CMS inspection cited 8 deficiencies.
How many beds does The Suites at Jordan River have?
The Suites at Jordan River is certified for 60 beds.