Lilisity

Nursing home

Collierville Nursing And Rehabilitation

490 West Poplar Avenue, Collierville, TN 38017 · Map
For profit - Limited Liability company · Part of Simcha Hyman & Naftali Zanziper (94 facilities) · 114 certified beds

Medicare and Medicaid certified
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Collierville Nursing And Rehabilitation is a Medicare-certified nursing home in Collierville, Tennessee. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.24 hours per resident per day, below the Tennessee average of 3.85. Its most recent inspection on Feb 25, 2022 cited 9 deficiencies.

1 out of 5Overall CMS rating
2 out of 5Health inspections
1 out of 5Staffing
114 bedsCertified beds

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating1/5
Health inspections2/5
Staffing1/5
Quality measures2/5
Long-stay quality3/5
Short-stay quality2/5

How Collierville Nursing And Rehabilitation compares

This facility vs. the Tennessee and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityTennessee avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.243.853.89below avg
RN staffing (hrs/resident/day)0.370.610.68below avg
Aide staffing (hrs/resident/day)1.642.152.34below avg
Nursing staff turnover56.1%48.7%46.4%above avg
Deficiencies cited, last inspection9.05.99.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.24Total nurse hrs/resident/day
0.37RN hrs/resident/day
1.23LPN hrs/resident/day
1.64Aide hrs/resident/day
2.81Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff56.1%
Registered nurses61.5%
Administrator changes—

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Feb 25, 2022Most recent inspection
9Deficiencies found
52Health inspection score
0Fines

What inspectors found at Collierville Nursing And Rehabilitation

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 13, 2026 · Full report (PDF)
  • Potential for harm

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Nov 18, 2025 · Full report (PDF)
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Feb 25, 2022
  • Potential for harm

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Feb 25, 2022
  • Potential for harm

    Provide or obtain dental services for each resident.

    Quality of Life and Care Deficiencies · Feb 25, 2022
Show all 12 deficiencies
  • Potential for harm

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    Quality of Life and Care Deficiencies · Feb 25, 2022
  • Potential for harm

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    Quality of Life and Care Deficiencies · Feb 25, 2022
  • Potential for harm

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    Quality of Life and Care Deficiencies · Feb 25, 2022
  • Potential for harm

    Ensure each resident receives an accurate assessment.

    Resident Assessment and Care Planning Deficiencies · Feb 25, 2022
  • Potential for harm

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    Resident Rights Deficiencies · Feb 25, 2022
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Dec 11, 2019
  • Potential for harm

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    Pharmacy Service Deficiencies · Dec 11, 2019

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
490 West Poplar Avenue
Collierville, TN 38017
CMS certification #
445495
Ownership
For profit - Limited Liability company
Certified beds
114
Avg residents/day
84.5
Provider type
Medicare and Medicaid
First certified
2009-07-07
Chain
Simcha Hyman & Naftali Zanziper (94 facilities)
Setting
Urban

Part of Simcha Hyman & Naftali Zanziper

Simcha Hyman & Naftali Zanziper operates 94 nursing facilities across the United States. View all Simcha Hyman & Naftali Zanziper facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Collierville Nursing And Rehabilitation using Google Maps.

Other public records

Full public records, with dates and sources

Location and nearby care

Nearest hospital with an emergency room
St Francis Hospital, Memphis. 10.9 miles away, straight line. CMS overall hospital rating: 1 of 5 stars.
Nearest Medicare nursing home
The Suites at Jordan River, Collierville. 0.0 miles away, straight line.
Nearest home health agency office
No Place Like Home, Inc, Collierville. 0.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walgreens. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 38017 as metropolitan (metropolitan core).
Dialysis within 15 miles
Davita Collierville Dialysis, Collierville, 0.8 miles away, straight line (CMS rating 1 of 5 stars)
Fmc Collierville, Collierville, 1.5 miles away, straight line (CMS rating 3 of 5 stars)
Fkc Wolf River, Germantown, 7.6 miles away, straight line (CMS rating 2 of 5 stars)
Hospice
13 Medicare hospices tell CMS they serve ZIP code 38017.
Hope Hospice & Palliative Care, office in Germantown, 4.7 miles away, straight line (CMS family survey rating 3 of 5 stars)
Baptist Trinity Home Care And Hospice, office in Cordova, 8.4 miles away, straight line (CMS family survey rating 4 of 5 stars)
Compassus-Memphis, office in Memphis, 11.0 miles away, straight line (CMS family survey rating 2 of 5 stars)
Nearest geriatric medicine practice
Shangeetha Balakumar, MD, Collierville. 1.7 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively high. By hazard: hurricane very low, inland flooding relatively high, wildfire very low, tornado relatively high, heat wave relatively high, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteNo plain statements of services found

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Frequently asked questions

Is Collierville Nursing And Rehabilitation a good nursing home?

CMS gives Collierville Nursing And Rehabilitation an overall rating of 1 out of 5 stars, including 1/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Collierville Nursing And Rehabilitation staffed?

Collierville Nursing And Rehabilitation reports 3.24 total nurse hours per resident per day, compared with the Tennessee average of 3.85.

Has Collierville Nursing And Rehabilitation had inspection problems?

Its most recent CMS inspection cited 9 deficiencies.

How many beds does Collierville Nursing And Rehabilitation have?

Collierville Nursing And Rehabilitation is certified for 114 beds.