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Nursing home · Top rated by CMS

Tennessee State Veterans Home- Cleveland

1940 Westland Drive, Cleveland, TN 37311 · Map
Government - State · Part of Tennessee State Veterans' Home (5 facilities) · 108 certified beds

Medicare and Medicaid certified
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Tennessee State Veterans Home- Cleveland is a Medicare-certified nursing home in Cleveland, Tennessee. CMS rates it 5 out of 5 stars overall (3/5 for staffing, 5/5 for health inspections). Nurse staffing is 4.95 hours per resident per day, above the Tennessee average of 3.85. Its most recent inspection on Jan 22, 2026 cited 3 deficiencies.

5 out of 5Overall CMS rating
5 out of 5Health inspections
3 out of 5Staffing
108 bedsCertified beds

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating5/5
Health inspections5/5
Staffing3/5
Quality measures3/5
Long-stay quality4/5
Short-stay quality3/5

How Tennessee State Veterans Home- Cleveland compares

This facility vs. the Tennessee and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityTennessee avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)4.953.853.89above avg
RN staffing (hrs/resident/day)0.660.610.68above avg
Aide staffing (hrs/resident/day)2.842.152.34above avg
Nursing staff turnover—%48.7%46.4%—
Deficiencies cited, last inspection3.05.99.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

4.95Total nurse hrs/resident/day
0.66RN hrs/resident/day
1.45LPN hrs/resident/day
2.84Aide hrs/resident/day
4.31Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff—
Registered nurses—
Administrator changes—

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Jan 22, 2026Most recent inspection
3Deficiencies found
12Health inspection score
0Fines
  • Every deficiency from the January 22, 2026 inspection was corrected by March 31, 2026

What inspectors found at Tennessee State Veterans Home- Cleveland

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Actual harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jan 22, 2026 · Full report (PDF)
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Jan 22, 2026 · Full report (PDF)
  • Potential for harm

    Ensure each resident receives an accurate assessment.

    Resident Assessment and Care Planning Deficiencies · Jan 22, 2026 · Full report (PDF)
  • Potential for harm

    Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

    Resident Rights Deficiencies · Jan 22, 2026 · Full report (PDF)
  • Potential for harm

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    Resident Rights Deficiencies · Jan 22, 2026 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
1940 Westland Drive
Cleveland, TN 37311
CMS certification #
445543
Ownership
Government - State
Certified beds
108
Avg residents/day
103.1
Provider type
Medicare and Medicaid
First certified
2024-02-16
Chain
Tennessee State Veterans' Home (5 facilities)
Setting
Urban

Part of Tennessee State Veterans' Home

Tennessee State Veterans' Home operates 5 nursing facilities across the United States. View all Tennessee State Veterans' Home facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

Report a wrong fact

Location and nearby

Explore the area around Tennessee State Veterans Home- Cleveland using Google Maps.

Other public records

  • Programs State Veterans Home
  • Website says Nurse 24 hours a day, transportation
Full public records, with dates and sources

Care and services

From the community’s website

What Tennessee State Veterans Home- Cleveland says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Nurse on site: 24 hours a day. 24-Hour RN coverage (page, checked Oct 15, 2026)
  • Provides transportation. Wheelchair accessible transportation for resident outings and appointments (page, checked Oct 15, 2026)
  • Apartment types named: private room, semi-private room. Private and semi-private rooms available (page, checked Oct 15, 2026)

Paying with Medicaid and other programs

Federal and state programs

  • State Veterans Home. Listed as a State Veterans Home (Cleveland Tennessee State Veterans’ Home) in the national directory that VA links to. Beds listed: 108. State Veterans Homes are state-owned; VA surveys them each year and pays part of the cost of care for eligible veterans. (State Veterans Homes (NASVH directory), as of Nov 20, 2024)

Location and nearby care

Nearest hospital with an emergency room
Affiliate Of Vitruvian Health, Cleveland. 2.8 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
Nearest Medicare nursing home
Life Care Center of Cleveland, Cleveland. 3.1 miles away, straight line.
Nearest home health agency office
Beacon Home Health, Cleveland. 3.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
CVS Pharmacy. 1.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 37311 as metropolitan (metropolitan core).
Dialysis within 15 miles
Fkc Chambliss, Cleveland, 2.8 miles away, straight line (CMS rating 3 of 5 stars)
Dcc Cleveland Tn, Cleveland, 3.4 miles away, straight line (CMS rating 3 of 5 stars)
Fkc Of Collegedale, Ooltewah, 8.9 miles away, straight line (CMS rating 4 of 5 stars)
Hospice
6 Medicare hospices tell CMS they serve ZIP code 37311.
Adoration Home Health & Hospice Care East Tennesse, office in Cleveland, 3.9 miles away, straight line (CMS family survey rating 4 of 5 stars)
Gentiva I, office in Cleveland, 4.3 miles away, straight line (CMS family survey rating 3 of 5 stars)
Amedisys Hospice, An Adventa Company, office in Chattanooga, 15.7 miles away, straight line (CMS family survey rating 4 of 5 stars)
Nearest geriatric medicine practice
Memorial Health Partners Foundation Inc, Chattanooga. 21.5 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively moderate. By hazard: hurricane relatively low, inland flooding relatively high, wildfire relatively low, tornado very high, heat wave relatively low, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here relatively low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026See above
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above

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Frequently asked questions

Is Tennessee State Veterans Home- Cleveland a good nursing home?

CMS gives Tennessee State Veterans Home- Cleveland an overall rating of 5 out of 5 stars, including 3/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Tennessee State Veterans Home- Cleveland staffed?

Tennessee State Veterans Home- Cleveland reports 4.95 total nurse hours per resident per day, compared with the Tennessee average of 3.85.

Has Tennessee State Veterans Home- Cleveland had inspection problems?

Its most recent CMS inspection cited 3 deficiencies.

How many beds does Tennessee State Veterans Home- Cleveland have?

Tennessee State Veterans Home- Cleveland is certified for 108 beds.