Assisted Living
Charter Senior Living of Cleveland
2900 Westside Drive, N.W., Cleveland, TN 37312 · Map
Licensed for 49 residents · Charter Senior Living Cleveland, LLC
Charter Senior Living of Cleveland is a state-licensed assisted living community in Cleveland, Tennessee. It is licensed for 49 residents. It is operated by Charter Senior Living Cleveland, LLC. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Assisted Living | $4,795 /mo | Oct 12, 2026 |
Area costs
Care and services
From the community’s website
What Charter Senior Living of Cleveland says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Provides transportation.
Scheduled transportation
(page, checked Oct 12, 2026) - 3 meals a day.
Three nutritious meals per day and snacks
(page, checked Oct 12, 2026) - Pets allowed.
Pet friendly community
(page, checked Oct 12, 2026) - Has a secured outdoor area.
Enclosed outdoor courtyard
(page, checked Oct 12, 2026) - Apartment types named: studio, one-bedroom, companion suite.
Charter Senior Living of Cleveland is a safe, single-floor community featuring companion rooms, studios, one-bedroom, and one-bedroom deluxe apartment options.
(page, checked Oct 12, 2026)
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
License
Active, 49 residents
Assisted Care Living Facility 00000115, licensed since Nov 9, 1998. Licensee SNH TENN Tenant, LLC.
Nearest emergency room
1.5 miles
Affiliate Of Vitruvian Health, rated 2 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Charter Senior Living of Cleveland this community | 49 | $4,795/mo | Active | 1 disciplinary action in 3 years | |
| Brookdale Cleveland | 0.3 mi | 60 | $5,005/mo | Active | 0 disciplinary actions in 3 years |
| Brookdale Mount Vernon Drive | 0.5 mi | 40 | $6,825/mo | Active | 0 disciplinary actions in 3 years |
| Legacy Village of Cleveland | 0.7 mi | 121 | Not published | Active | 0 disciplinary actions in 3 years |
| Garden Plaza of Cleveland | 1.1 mi | 53 | Not published | Active | 1 disciplinary action in 3 years |
State inspection record1 disciplinary action in 3 years
- Date of last survey
- November 16, 2022
- License status
- Licensed
- Disciplinary actions in three years
- 1
- Disciplinary actions listed (all years)
- 1
- License expires
- May 27, 2027
- License active since 1998
Disciplinary actions (newest first)
- August 26, 2026: Consent Order assessing one (1) civil monetary penalty of three thousand dollars ($3,000.00) and one (1) civil monetary penalty of one thousand dollars ($1,000.00), for a total CMP of four thousand dollars ($4,000) Reason: Violations affecting the health, safety, and welfare of residents · order
HFC disciplinary actions → (Charter Senior Living of Cleveland, Assisted Care Living Facility)
What these terms mean
The Health Facilities Commission's facility search shows each licensed facility's status, the date of its last survey, and any disciplinary actions, with the order for each action. Tennessee does not post the survey findings themselves online.
Disciplinary actions are orders of the Board for Licensing Health Care Facilities or the Commission's executive director, such as civil monetary penalties (fines), probation, suspension of admissions, or license revocation. The Commission lists them in its monthly Facility Action and Abuse Report.
Survey findings are not posted online in Tennessee; you can ask the facility for its most recent survey report. This facility is licensed for 49 beds. Source: Tennessee Health Facilities Commission, Division of Licensure and Regulation, data as of October 16, 2026. Always visit in person and ask the facility about anything listed here.
License and ownershipActive license, licensee SNH TENN Tenant, LLC
- License type
- Assisted Care Living Facility
- License number
- 00000115
- License status
- Active
- Licensed since
- 1998-11-09
- Licensed capacity
- 49
- Licensee
- SNH TENN Tenant, LLC
- Operator
- Charter Senior Living Cleveland, LLC
- County
- Bradley County
- Executive Director
- Angie Stiltner
Source: Tennessee state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Executive Director name from the operator's website, as of Oct 12, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Tennessee, and other programs
How Medicaid pays for care in Tennessee
- CHOICES (TennCare). Yes, for people who qualify. TennCare CHOICES can pay for care in an Assisted Care Living Facility for members in CHOICES Groups 2 and 3. The member still pays for room and board. Group 3 has an enrollment target of 1,750 people who do not get SSI. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 1.5 mi, nursing home 0.3 mi, pharmacy 0.3 mi
- Nearest hospital with an emergency room
- Affiliate Of Vitruvian Health, Cleveland. 1.5 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Signature Healthcare of Cleveland, Cleveland. 0.3 miles away, straight line.
- Nearest home health agency office
- Beacon Home Health, Cleveland. 1.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Preferred Cherokee Pharmacy. 0.3 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 37312 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Dcc Cleveland Tn, Cleveland, 0.8 miles away, straight line (CMS rating 3 of 5 stars)
Fkc Chambliss, Cleveland, 1.6 miles away, straight line (CMS rating 3 of 5 stars)
Fkc Of Collegedale, Ooltewah, 11.1 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 7 Medicare hospices tell CMS they serve ZIP code 37312.
Adoration Home Health & Hospice Care East Tennesse, office in Cleveland, 0.3 miles away, straight line (CMS family survey rating 4 of 5 stars)
Gentiva I, office in Cleveland, 1.8 miles away, straight line (CMS family survey rating 3 of 5 stars)
Amedisys Hospice, An Adventa Company, office in Chattanooga, 18.3 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Memorial Health Partners Foundation Inc, Chattanooga. 23.8 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively high, heat wave relatively low, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in August 2026. What was it, and how was it fixed?
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Tennessee Health Facilities Commission, Division of Licensure and Regulation inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 5 questions families ask
What type of care does Charter Senior Living of Cleveland provide?
Charter Senior Living of Cleveland is licensed by the state of Tennessee for assisted living in Cleveland, Tennessee. Its licensed capacity is 49 residents.
Who operates Charter Senior Living of Cleveland?
Charter Senior Living of Cleveland is operated by Charter Senior Living Cleveland, LLC.
Does Lilisity rate Charter Senior Living of Cleveland?
No. We publish state licensing details for Charter Senior Living of Cleveland but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Charter Senior Living of Cleveland cost?
Assisted Living in Tennessee typically starts at $4,000 to $5,050 a month. Based on 102 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact Charter Senior Living of Cleveland?
Use Charter Senior Living of Cleveland's website, chartercleveland.com, or visit at 2900 Westside Drive, N.W., Cleveland, TN 37312.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid