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Nursing home · Top rated by CMS

Zerbe Sisters Nursing Center,

2499 Zerbe Road, Narvon, PA 17555 · Map
For profit - Corporation · 87 certified beds

Medicare and Medicaid certified
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Zerbe Sisters Nursing Center, is a Medicare-certified nursing home in Narvon, Pennsylvania. CMS rates it 5 out of 5 stars overall (4/5 for staffing, 4/5 for health inspections). Nurse staffing is 4.22 hours per resident per day, above the Pennsylvania average of 3.89. Its most recent inspection on Feb 27, 2025 cited 2 deficiencies.

5 out of 5Overall CMS rating
4 out of 5Health inspections
4 out of 5Staffing
87 bedsCertified beds
  • 2 fines totaling $18,223In CMS records: 2 total penalties.

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating5/5
Health inspections4/5
Staffing4/5
Quality measures5/5
Long-stay quality5/5
Short-stay quality5/5

How Zerbe Sisters Nursing Center, compares

This facility vs. the Pennsylvania and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityPennsylvania avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)4.223.893.89above avg
RN staffing (hrs/resident/day)0.570.780.68below avg
Aide staffing (hrs/resident/day)2.532.202.34above avg
Nursing staff turnover52.8%46.6%46.4%above avg
Deficiencies cited, last inspection2.010.19.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

4.22Total nurse hrs/resident/day
0.57RN hrs/resident/day
1.12LPN hrs/resident/day
2.53Aide hrs/resident/day
3.90Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff52.8%
Registered nurses27.3%
Administrator changes0 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Feb 27, 2025Most recent inspection
2Deficiencies found
8Health inspection score
2Fines
  • Every deficiency from the February 27, 2025 inspection was corrected by April 3, 2025

Penalties in CMS records: 2 fines totaling $18,223, 2 total penalties.

What inspectors found at Zerbe Sisters Nursing Center,

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    Pharmacy Service Deficiencies · Feb 27, 2025 · Full report (PDF)
  • Potential for harm

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    Quality of Life and Care Deficiencies · Feb 27, 2025 · Full report (PDF)
  • Actual harm

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 8, 2024 · Full report (PDF)
  • Actual harm

    Ensure that residents are free from significant medication errors.

    Pharmacy Service Deficiencies · Apr 20, 2023

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
2499 Zerbe Road
Narvon, PA 17555
CMS certification #
395326
Ownership
For profit - Corporation
Certified beds
87
Avg residents/day
77.7
Provider type
Medicare and Medicaid
First certified
1975-03-18
Setting
Urban

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Zerbe Sisters Nursing Center, using Google Maps.

Other public records

  • Website says Respite stays, nurse 24 hours a day, works with hospice, 3 meals a day
Full public records, with dates and sources

Care and services

From the community’s website

What Zerbe Sisters Nursing Center, says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Offers respite or short-term stays. Respite Care in Lancaster, PA | Zerbe Retirement Community (page, checked Oct 15, 2026)
  • Nurse on site: 24 hours a day. We offer 24/7 nursing care from licensed and experienced staff. (page, checked Oct 12, 2026)
  • Offers hospice care on site or works with hospice providers. Our family were very pleased with how he was treated and cared for both when he was mobile and alert and during his time on hospice. (page, checked Oct 12, 2026)
  • 3 meals a day. Three nutritious meals per day in personal care and skilled nursing (page, checked Oct 15, 2026)
  • Apartment types named: private room. Residents enjoy private suites, nutritious dining, planned social activities, and personalized attention that helps them feel at home from day one. (page, checked Oct 15, 2026)

Staff pay and workplace safety

Federal records about how the employer here treats its staff.

Federal wage and hour cases

The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.

DOL also concluded 1 case here with no violations found, most recently for a period ending Jul 1, 2007.

Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.

Location and nearby care

Nearest hospital with an emergency room
Reading Hospital, West Reading. 11.2 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
Nearest Medicare nursing home
Hickory House Nursing Home, Honey Brook. 7.7 miles away, straight line.
Nearest home health agency office
Caresense Health, LLC, Reading. 11.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Rite Aid. 3.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 17555 as rural (rural area).
Dialysis within 15 miles
Davita Pdi - Ephrata, Stevens, 10.1 miles away, straight line (CMS rating 4 of 5 stars)
Fkc Of Reading, Wyomissing, 11.8 miles away, straight line (CMS rating 4 of 5 stars)
Fkc Pennsylvania Dialysis Center Reading, Wyomissing, 12.3 miles away, straight line (CMS rating 2 of 5 stars)
Hospice
12 Medicare hospices tell CMS they serve ZIP code 17555.
Tower Health At Home - Berks, office in Reading, 11.7 miles away, straight line (CMS family survey rating 3 of 5 stars)
Heartland Hospice (Allentown), office in Wyomissing, 12.3 miles away, straight line (CMS family survey rating 4 of 5 stars)
Aseracare Hospice, office in Exton, 16.4 miles away, straight line (CMS family survey rating 4 of 5 stars)
Nearest geriatric medicine practice
Tower Health Medical Group, West Reading. 11.2 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively moderate. By hazard: hurricane relatively moderate, inland flooding relatively high, wildfire very low, tornado relatively low, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026See above
OSHA workplace safety inspections since 2016Oct 15, 2026Nothing on record
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above

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Frequently asked questions

Is Zerbe Sisters Nursing Center, a good nursing home?

CMS gives Zerbe Sisters Nursing Center, an overall rating of 5 out of 5 stars, including 4/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Zerbe Sisters Nursing Center, staffed?

Zerbe Sisters Nursing Center, reports 4.22 total nurse hours per resident per day, compared with the Pennsylvania average of 3.89.

Has Zerbe Sisters Nursing Center, had inspection problems?

Its most recent CMS inspection cited 2 deficiencies.

How many beds does Zerbe Sisters Nursing Center, have?

Zerbe Sisters Nursing Center, is certified for 87 beds.