Nursing home · Top rated by CMS
Glen at Willow Valley
675 Willow Valley Square, Lancaster, PA 17602 · Map
Non profit - Corporation · 262 certified beds
Glen at Willow Valley is a Medicare-certified nursing home in Lancaster, Pennsylvania. CMS rates it 5 out of 5 stars overall (5/5 for staffing, 5/5 for health inspections). Nurse staffing is 4.53 hours per resident per day, above the Pennsylvania average of 3.89. Its most recent inspection on Dec 4, 2025 cited 0 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Glen at Willow Valley compares
This facility vs. the Pennsylvania and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Pennsylvania avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.53 | 3.89 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.78 | 0.78 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.66 | 2.20 | 2.34 | above avg |
| Nursing staff turnover | 31.0% | 46.6% | 46.4% | below avg |
| Deficiencies cited, last inspection | 0.0 | 10.1 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- No health deficiencies cited at the last 2 standard inspections (October 2024 to December 2025)
- Every deficiency from the November 17, 2023 inspection was corrected by January 16, 2024
What inspectors found at Glen at Willow Valley
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Nov 17, 2023 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 675 Willow Valley Square
Lancaster, PA 17602 - CMS certification #
- 395956
- Ownership
- Non profit - Corporation
- Certified beds
- 262
- Avg residents/day
- 216.5
- Provider type
- Medicare
- First certified
- 1995-07-20
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Glen at Willow Valley using Google Maps.
Other public records
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Lancaster General Hospital, Lancaster. 3.6 miles away, straight line. CMS overall hospital rating: 5 of 5 stars.
- Nearest Medicare nursing home
- Lakeside at Willow Valley, Willow Street. 1.2 miles away, straight line.
- Nearest home health agency office
- Amedisys Home Health, Lancaster. 2.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 17602 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Willow Lakes Dialysis, Willow Street, 1.1 miles away, straight line (CMS rating 4 of 5 stars)
Davita Pdi Lancaster, Lancaster, 2.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 5 of 5 stars)
Davita Manheim Pike Dialysis, Lancaster, 6.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 16 Medicare hospices tell CMS they serve ZIP code 17602.
Amedisys Hospice Of Lancaster, office in Lancaster, 2.4 miles away, straight line (CMS family survey rating 4 of 5 stars)
Caring Hospice Services, office in Lancaster, 5.0 miles away, straight line (CMS family survey rating 4 of 5 stars)
Choices Healthcare, office in Lancaster, 5.8 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Lancaster General Hospital, Willow Street. 1.0 mile away, straight line. 2 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively moderate, inland flooding relatively low, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Glen at Willow Valley a good nursing home?
CMS gives Glen at Willow Valley an overall rating of 5 out of 5 stars, including 5/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Glen at Willow Valley staffed?
Glen at Willow Valley reports 4.53 total nurse hours per resident per day, compared with the Pennsylvania average of 3.89.
Has Glen at Willow Valley had inspection problems?
Its most recent CMS inspection cited 0 deficiencies.
How many beds does Glen at Willow Valley have?
Glen at Willow Valley is certified for 262 beds.