Nursing home · Top rated by CMS
Willow Brook Rehabilitation and Healthcare Center
120 Trexler Avenue, Kutztown, PA 19530 · Map
For profit - Corporation · Part of Prestige Healthcare Administrative Services (15 facilities) · 140 certified beds
Willow Brook Rehabilitation and Healthcare Center is a Medicare-certified nursing home in Kutztown, Pennsylvania. CMS rates it 5 out of 5 stars overall (2/5 for staffing, 5/5 for health inspections). Nurse staffing is 3.42 hours per resident per day, below the Pennsylvania average of 3.89. Its most recent inspection on Feb 7, 2025 cited 0 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Willow Brook Rehabilitation and Healthcare Center compares
This facility vs. the Pennsylvania and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Pennsylvania avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.42 | 3.89 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.42 | 0.78 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.09 | 2.20 | 2.34 | below avg |
| Nursing staff turnover | 48.9% | 46.6% | 46.4% | above avg |
| Deficiencies cited, last inspection | 0.0 | 10.1 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Willow Brook Rehabilitation and Healthcare Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Immediate jeopardy
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Quality of Life and Care Deficiencies · Mar 27, 2026 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Mar 27, 2026 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Mar 27, 2026 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Mar 27, 2026 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Mar 15, 2024 · Full report (PDF)
Show all 6 deficiencies
- Minimal
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Mar 15, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 120 Trexler Avenue
Kutztown, PA 19530 - CMS certification #
- 395680
- Ownership
- For profit - Corporation
- Certified beds
- 140
- Avg residents/day
- 134.6
- Provider type
- Medicare and Medicaid
- First certified
- 1984-11-07
- Chain
- Prestige Healthcare Administrative Services (15 facilities)
- Setting
- Urban
Part of Prestige Healthcare Administrative Services
Prestige Healthcare Administrative Services operates 15 nursing facilities across the United States. View all Prestige Healthcare Administrative Services facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Willow Brook Rehabilitation and Healthcare Center using Google Maps.
Other public records
- Website says Respite stays
Full public records, with dates and sources
Care and services
From the community’s website
What Willow Brook Rehabilitation and Healthcare Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
hospice-palliative-and-respite-care
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Lehigh Valley Hospital - Macungie, Macungie. 11.0 miles away, straight line.
- Nearest Medicare nursing home
- The Lutheran Home at Topton, Topton. 3.7 miles away, straight line.
- Nearest home health agency office
- 1St Care Home Health Services Of Pennsylvania, Allentown. 12.1 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 19530 as metropolitan (metropolitan low commuting).
- Dialysis within 15 miles
- Fkc Kutztown, Kutztown, 0.4 miles away, straight line (CMS rating 3 of 5 stars)
Fkc Fogelsville, Allentown, 9.6 miles away, straight line (CMS rating 4 of 5 stars)
Davita St. Luke'S Macungie Dialysis, Macungie, 9.7 miles away, straight line - Hospice
- 15 Medicare hospices tell CMS they serve ZIP code 19530.
Aseracare Hospice, office in Allentown, 9.2 miles away, straight line
Compassus - Allentown, office in Allentown, 9.6 miles away, straight line (CMS family survey rating 3 of 5 stars)
Compassus - Greater Philadelphia, office in Hamburg, 11.0 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Lehigh Valley Physician Group, Macungie. 11.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively low, inland flooding relatively high, wildfire very low, tornado relatively low, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Willow Brook Rehabilitation and Healthcare Center a good nursing home?
CMS gives Willow Brook Rehabilitation and Healthcare Center an overall rating of 5 out of 5 stars, including 2/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Willow Brook Rehabilitation and Healthcare Center staffed?
Willow Brook Rehabilitation and Healthcare Center reports 3.42 total nurse hours per resident per day, compared with the Pennsylvania average of 3.89.
Has Willow Brook Rehabilitation and Healthcare Center had inspection problems?
Its most recent CMS inspection cited 0 deficiencies.
How many beds does Willow Brook Rehabilitation and Healthcare Center have?
Willow Brook Rehabilitation and Healthcare Center is certified for 140 beds.