Lilisity Resident reviews verified by Senior Living Alliance

Complete Care At Berkshire Llc

5501 Perkiomen Avenue, Reading, PA 19606

Call Complete Care At Berkshire Llc directly(610) 779-0600

For profit - Corporation · 130 certified beds · Medicare and Medicaid · Part of Complete Care (85 facilities)

Top Rated Facility
5
Overall
CMS Rating
★★★★★

Complete Care At Berkshire Llc is a Medicare-certified nursing home in Reading, Pennsylvania. CMS rates it 5 out of 5 stars overall (3/5 for staffing, 4/5 for health inspections). Nurse staffing is 3.46 hours per resident per day, below the Pennsylvania average of 3.89. Its most recent inspection on Nov 20, 2025 cited 3 deficiencies.

Not SLA Enrolled This facility hasn't enrolled in resident survey verification. Learn about enrollment →

CMS Quality Ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars = highest quality.

Overall Rating
★★★★★ 5/5
Health Inspections
★★★★☆ 4/5
Staffing
★★★☆☆ 3/5
Quality Measures
★★★★★ 5/5
Long-Stay QM
★★★★★ 5/5
Short-Stay QM
★★★★☆ 4/5

How Complete Care At Berkshire Llc compares

This facility vs. the Pennsylvania and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityPennsylvania avgNational avg
Total nurse staffing (hrs/resident/day)3.463.893.89below avg
RN staffing (hrs/resident/day)0.500.780.68below avg
Aide staffing (hrs/resident/day)2.002.202.34below avg
Nursing staff turnover44.8%46.6%46.4%below avg
Deficiencies cited, last inspection3.010.19.5below avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.46
Total Nurse Hrs/Resident/Day
0.50
RN Hrs/Resident/Day
0.96
LPN Hrs/Resident/Day
2.00
Aide Hrs/Resident/Day
3.20
Weekend Nurse Hrs/Resident/Day

Staff Turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is ~60%.

Total Nursing Staff
44.8%
Registered Nurses
55.0%
Administrator Changes 1 in last year

Recent Health Inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Nov 20, 2025
Most Recent Inspection Date
3
Total Deficiencies Found
24
Health Inspection Score
0
Number of Fines

What inspectors found at Complete Care At Berkshire Llc

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm
    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.Nutrition and Dietary Deficiencies · Mar 20, 2026
  • Potential for harm
    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.Nutrition and Dietary Deficiencies · Nov 20, 2025
  • Potential for harm
    Ensure each resident receives an accurate assessment.Resident Assessment and Care Planning Deficiencies · Nov 20, 2025
  • Potential for harm
    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.Freedom from Abuse, Neglect, and Exploitation Deficiencies · Nov 20, 2025
  • Potential for harm
    Provide care and assistance to perform activities of daily living for any resident who is unable.Quality of Life and Care Deficiencies · Nov 21, 2024
  • Potential for harm
    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.Resident Rights Deficiencies · Dec 15, 2023
  • Potential for harm
    Provide care and assistance to perform activities of daily living for any resident who is unable.Quality of Life and Care Deficiencies · Dec 15, 2023
  • Potential for harm
    Ensure each resident receives an accurate assessment.Resident Assessment and Care Planning Deficiencies · Dec 15, 2023
  • Potential for harm
    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.Resident Rights Deficiencies · Dec 15, 2023

About This Facility

Address

5501 Perkiomen Avenue
Reading, PA 19606

CMS Certification #

395938

Ownership

For profit - Corporation

Certified Beds

130

Avg Residents/Day

116.5

Provider Type

Medicare and Medicaid

First Certified

1994-09-22

Chain

Complete Care (85 facilities)

Setting

Urban

Part of Complete Care

85
Facilities Nationwide

Complete Care operates 85 nursing facilities across the United States.

View All Complete Care Facilities →

Location & Nearby

Explore the area around Complete Care At Berkshire Llc using Google Maps.

Frequently asked questions

CMS gives Complete Care At Berkshire Llc an overall rating of 5 out of 5 stars, including 3/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

Complete Care At Berkshire Llc reports 3.46 total nurse hours per resident per day, compared with the Pennsylvania average of 3.89.

Its most recent CMS inspection cited 3 deficiencies.

Complete Care At Berkshire Llc is certified for 130 beds.

Admissions at Complete Care At Berkshire Llc

For admissions, availability and rehab questions, call (610) 779-0600. If a parent is leaving the hospital, the hospital discharge planner can also check which nursing homes have a bed.

Looking for assisted living or memory care instead?

All senior living in Berks County →

Nearby Facilities in Berks County