Nursing home
Ivory Wellness Center
2004 Old Arch Road, Norristown, PA 19401 · Map
For profit - Individual · Part of Paramount Care Centers (9 facilities) · 120 certified beds
Ivory Wellness Center is a Medicare-certified nursing home in Norristown, Pennsylvania. CMS rates it 2 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.44 hours per resident per day, below the Pennsylvania average of 3.89. Its most recent inspection on Dec 3, 2025 cited 12 deficiencies.
- 1 fine totaling $25,324In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Ivory Wellness Center compares
This facility vs. the Pennsylvania and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Pennsylvania avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.44 | 3.89 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.51 | 0.78 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.18 | 2.20 | 2.34 | below avg |
| Nursing staff turnover | 44.2% | 46.6% | 46.4% | below avg |
| Deficiencies cited, last inspection | 12.0 | 10.1 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the February 18, 2026 inspection was corrected by March 11, 2026
Penalties in CMS records: 1 fine totaling $25,324, 1 total penalty.
What inspectors found at Ivory Wellness Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Feb 18, 2026 · Full report (PDF) - Potential for harm
Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.
Resident Rights Deficiencies · Dec 11, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Dec 3, 2025 · Full report (PDF) - Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · Dec 3, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Dec 3, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Keep all essential equipment working safely.
Environmental Deficiencies · Dec 3, 2025 · Full report (PDF) - Potential for harm
Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.
Infection Control Deficiencies · Dec 3, 2025 · Full report (PDF) - Potential for harm
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Infection Control Deficiencies · Dec 3, 2025 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Dec 3, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Dec 3, 2025 · Full report (PDF) - Potential for harm
Provide activities to meet all resident's needs.
Quality of Life and Care Deficiencies · Dec 3, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Dec 3, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 2004 Old Arch Road
Norristown, PA 19401 - CMS certification #
- 395446
- Ownership
- For profit - Individual
- Certified beds
- 120
- Avg residents/day
- 110.7
- Provider type
- Medicare and Medicaid
- First certified
- 1979-06-28
- Chain
- Paramount Care Centers (9 facilities)
- Setting
- Urban
Part of Paramount Care Centers
Paramount Care Centers operates 9 nursing facilities across the United States. View all Paramount Care Centers facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Ivory Wellness Center using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day
Full public records, with dates and sources
Care and services
From the community’s website
What Ivory Wellness Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
Location and nearby care
- Nearest hospital with an emergency room
- Suburban Community Hospital, Norristown. 0.8 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Onyx Wellness Center, Norristown. 0.2 miles away, straight line.
- Nearest home health agency office
- Aveanna Healthcare, East Norriton. 0.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Good Neighbor Pharmacy. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 19401 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fkc Montgomery East, Norristown, 0.9 miles away, straight line (CMS rating 3 of 5 stars)
Fkc East Norriton, Norristown, 1.1 miles away, straight line (CMS rating 4 of 5 stars)
Davita Radnor Dialysis, King Of Prussia, 3.3 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 33 Medicare hospices tell CMS they serve ZIP code 19401.
Crossroads Hospice Of Philadelphia, office in Plymouth Meeting, 1.8 miles away, straight line (CMS family survey rating 2 of 5 stars)
Suncrest Hospice, office in Plymouth Meeting, 2.1 miles away, straight line (CMS family survey rating 4 of 5 stars)
Bristol Hospice - Blue Bell LLC, office in Plymouth Meeting, 2.1 miles away, straight line - Nearest geriatric medicine practice
- University Of Penn - Medical Group, Radnor. 4.9 miles away, straight line. 8 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively moderate, heat wave relatively moderate, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Ivory Wellness Center a good nursing home?
CMS gives Ivory Wellness Center an overall rating of 2 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Ivory Wellness Center staffed?
Ivory Wellness Center reports 3.44 total nurse hours per resident per day, compared with the Pennsylvania average of 3.89.
Has Ivory Wellness Center had inspection problems?
Its most recent CMS inspection cited 12 deficiencies.
How many beds does Ivory Wellness Center have?
Ivory Wellness Center is certified for 120 beds.