The Springs at Happy Valley

Last inspection

February 5, 2024

Inspections

2, 11 deficiencies cited

Substantiated abuse

3

Substantiated licensing violations

1

Regulatory actions

0

Fines assessed

$713.00 (3 violations)

Current owner since

January 30, 2023

• Every deficiency from the February 5, 2024 inspection was corrected by September 14, 2024

Inspections

• February 5, 2024: Initial Licensure, 11 deficiencies cited report
  • C0000: Comment severity level 0
  • C0231: Reporting & Investigating Abuse-Other Action severity level 2, scope L2 Isolated, corrected April 7, 2024
  • C0252: Resident Move-In and Eval: Res Evaluation severity level 2, scope L2 Pattern, corrected April 7, 2024
  • C0260: Service Plan: General severity level 2, scope L2 Pattern, corrected April 7, 2024
  • C0270: Change of Condition and Monitoring severity level 2, scope L2 Pattern, corrected April 7, 2024
  Show all 15

  • C0280: Resident Health Services severity level 2, scope L2 Isolated, corrected September 14, 2024
  • C0301: Systems: Medication Administration severity level 2, scope L2 Pattern, corrected July 14, 2024
  • C0302: Systems: Tracking Control Substances severity level 2, scope L2 Isolated, corrected July 14, 2024
  • C0303: Systems: Treatment Orders severity level 2, scope L2 Pattern, corrected July 14, 2024
  • C0305: Systems: Resident Right to Refuse severity level 2, scope L2 Isolated, corrected July 14, 2024
  • C0310: Systems: Medication Administration severity level 2, scope L2 Pattern, corrected July 14, 2024
  • C0361: Acuity-Based Staffing Tool severity level 2, scope L2 Widespread, corrected April 7, 2024
  • C0420: Fire and Life Safety: Safety severity level 4, scope L4 Widespread, corrected April 7, 2024
  • C0422: Fire and Life Safety: Training For Residents severity level 2, scope L2 Widespread, corrected April 7, 2024
  • C0455: Inspections and Investigation: Insp Interval severity level 2, scope L2 Pattern, corrected September 14, 2024
• November 7, 2023: State Licensure, 0 deficiencies cited report
  • C0000: Comment severity level 0

Substantiated abuse or neglect

• August 12, 2025: Failed to provide inservice Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $169.00; report
  Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0070 (Staffing Requirements and Training)
  State’s findings

  On or about August 12, 2025, Alleged Perpetrator #2 (AP2) and Alleged Perpetrator #3 (AP3) were assisting AV with a two person transfer to his/her hospital bed. AV's current bed had a bed can that was not removable. Upon transferring AP2 and AP3 did not use a draw sheet to transfer AV, which is to be used when the resident does not have the ability to follow directions or assist with keeping arms at their chest. During the transfer, AV's arm slipped and wrapped around the transfer pole, causing a skin tear to AV. Respondent failed to ensure staff were properly trained to ensure the safety of residents during a transfer. This constitutes abuse by neglect, as outlined in OAR 411-020-0002(1)(b)(A)(i).

• July 24, 2024: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $169.00; report
  Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
  State’s findings

  According to the documentation, the facility failed to properly care plan appropriate interventions to ensure the Alleged Victim (AV) was safe to leave the facility on their own. AV’s current service plan did not determine the AV was an elopement risk, but labeled him/her that they had confusion, short term memory loss and was a risk of getting lost. On or about July 24, 2024, the AV was found by local law enforcement approximately a mile away from the facility and confused on where they were or how to get home. The failure to appropriately care plan for the AV’s ability to leave and return to the facility on their own is a violation of resident rights, is considered neglect of care and constitutes abuse.

• April 16, 2024: Failed to properly plan care Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $375.00; report
  Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
  State’s findings

  According to the documentation, the facility failed to properly care plan appropriate interventions for the Alleged Victim’s (AV) known fall risk associated with alcohol consumption. On or about April 16, 2024, the AV called for help and was found on the floor by their wheelchair. The resident was sent to the ER for assessment and was found to have a hematoma on their forehead and a broken clavicle. There was no documented evidence of progressive interventions to ensure the AV’s safety when they consumed alcohol, which is a violation of resident rights, is considered neglect of care and constitutes abuse.

Substantiated licensing violations

• February 27, 2025: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
  Rules: 411-054-0037 (Acuity-Based Staffing Tool)
  State’s findings

  The facility failed to develop, maintain, and implement an Acuity-Based Staffing Tool in accordance with OAR 411-054-0037(1-7), which is a violation of Oregon Administrative Rules.

Read the full record on the state’s site →

ODHS lists only substantiated violations: “either a substantiated instance of abuse or a licensing violation. Open investigations and complaints that are being appealed by the provider are not listed.” Oregon counts neglect as a form of abuse; see the state’s definitions of abuse. Each violation shows the level ODHS gives it, in the state’s words (for example “2 - Minor harm or potential for moderate harm”), and any fine ODHS assessed. Inspection citations show the state’s severity level and scope, and the date ODHS recorded the problem as corrected when it lists one. Rule names come from the Oregon Administrative Rules. ODHS: “Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license.” This community is licensed for 92 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Oregon Department of Human Services, Long-Term Care Licensing, data as of October 15, 2026, showing the last five years. Always visit in person and ask the community about anything listed here.