Lilisity

Assisted Living and Memory Care

Roxy Ann Memory Community

2530 Lone Pine Road, Medford, OR 97504 · Map
Licensed for 16 residents

State license active
Is this your community? Claim this listing

Roxy Ann Memory Community is a state-licensed assisted living, memory care community in Medford, Oregon. It is licensed for 16 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.

Assisted LivingAlso memory care
16 residentsLicensed capacity
State licensedResidential care facility (memory care endorsement)
$4,600 to $5,800/moTypical assisted living start in Oregon, from 108 communities that publish prices

Prices

This community does not publish its prices.

Area costs

Assisted Living in Oregon typically starts at $4,600 to $5,800 a month. Based on 108 communities that publish prices. These are area figures, not this community's price.
Memory Care in Oregon typically starts at $6,000 to $8,200 a month. Based on 78 communities that publish prices. These are area figures, not this community's price.

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

31Deficiencies cited
4Substantiated violations

Last inspection: Sep 25, 2025. See the record

License

Active, 16 residents

Residential Care Facility (Memory Care endorsement) 50R370.

Nearest emergency room

0.9 miles

Providence Medford Medical Center, rated 2 of 5 stars by CMS.

Side by side with nearby communities

The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.

CommunityDistanceLicensed capacityPublished starting priceLicenseInspection citations
Roxy Ann Memory Community this community16Not publishedActive31 deficiencies, 4 violations
Bonaventure of Medford Assisted Living0.3 mi69Not publishedActive19 deficiencies, 12 violations
Bonaventure of Medford Memory Care0.3 mi25Not publishedActive19 deficiencies, 18 violations
Meadowlark Memory Care0.4 mi13Not publishedActive34 deficiencies, 12 violations
Pacific Living Centers of Medford at Brookhurst0.4 mi14Not publishedActive19 deficiencies, 9 violations
State inspection record31 deficiencies, 4 violations
Last inspection
September 25, 2025
Inspections
4, 31 deficiencies cited
Substantiated abuse
3
Substantiated licensing violations
1
Regulatory actions
0
Fines assessed
$1,500.00 (3 violations)
Current owner since
October 25, 2010

Inspections

  • September 25, 2025: Re-Licensure, 12 deficiencies cited report
    • C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread
    • C0260: Service Plan: General severity level 2, scope L2 Pattern
    • C0270: Change of Condition and Monitoring severity level 2, scope L2 Pattern
    • C0303: Systems: Treatment Orders severity level 2, scope L2 Pattern
    • C0310: Systems: Medication Administration severity level 2, scope L2 Pattern
    Show all 12
    • C0360: Staffing Requirements and Training: Staffing severity level 2, scope L2 Widespread
    • C0363: Acuity Based Staffing Tool - Updates & Staffing Plan severity level 2, scope L2 Widespread
    • H1517: Individual Privacy: Own Unit severity level 2, scope L2 Pattern
    • L0370: Staffing Requirements and Training ? Pre-service severity level 2, scope L2 Pattern
    • Z0142: Administration Compliance severity level 2, scope L2 Widespread
    • Z0155: Staff Training Requirements severity level 2, scope L2 Pattern
    • Z0162: Compliance with Rules Health Care severity level 2, scope L2 Widespread
  • August 1, 2024: State Licensure, 0 deficiencies cited report
    • C0000: Comment severity level 0
  • September 13, 2023: State Licensure, 0 deficiencies cited report
    • C0000: Comment severity level 0
  • August 22, 2022: Validation, 19 deficiencies cited report
    • C0000: Comment severity level 0
    • C0231: Reporting & Investigating Abuse-Other Action severity level 2, scope L2 Pattern, corrected October 23, 2022
    • C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread, corrected October 23, 2022
    • C0252: Resident Move-In and Eval: Res Evaluation severity level 2, scope L2 Isolated, corrected October 23, 2022
    • C0260: Service Plan: General severity level 2, scope L2 Pattern, corrected October 23, 2022
    Show all 20
    • C0270: Change of Condition and Monitoring severity level 2, scope L2 Pattern, corrected October 23, 2022
    • C0280: Resident Health Services severity level 2, scope L2 Isolated, corrected October 23, 2022
    • C0290: Res Hlth Srvc: On- and Off-Site Health Srvc severity level 2, scope L2 Isolated, corrected October 23, 2022
    • C0303: Systems: Treatment Orders severity level 2, scope L2 Isolated, corrected October 23, 2022
    • C0310: Systems: Medication Administration severity level 2, scope L2 Pattern, corrected October 23, 2022
    • C0315: Systems: Treatment Administration severity level 2, scope L2 Isolated, corrected October 23, 2022
    • C0320: Systems: Medication & Treatment-General severity level 2, scope L2 Widespread, corrected October 23, 2022
    • C0420: Fire and Life Safety: Safety severity level 2, scope L2 Widespread, corrected October 23, 2022
    • C0422: Fire and Life Safety: Training For Residents severity level 2, scope L2 Widespread, corrected October 23, 2022
    • C0555: Call Sys, Exit Dr Alarm, Phones, Tv, Or Cable severity level 2, scope L2 Widespread, corrected October 23, 2022
    • Z0142: Administration Compliance severity level 2, scope L2 Widespread, corrected October 23, 2022
    • Z0155: Staff Training Requirements severity level 2, scope L2 Pattern, corrected October 23, 2022
    • Z0162: Compliance With Rules Health Care severity level 2, scope L2 Pattern, corrected October 23, 2022
    • Z0164: Activities severity level 2, scope L2 Pattern, corrected October 23, 2022
    • Z0173: Secure Outdoor Recreation Area severity level 2, scope L2 Widespread, corrected October 23, 2022

Substantiated abuse or neglect

  • May 1, 2025: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
    State’s findings

    The Alleged Victim (AV) is dependent on the facility to meet his/her safety needs and has a history of falls. According to an investigation, on or about May 1, 2025, AV fell out of a wheelchair while being assisted by staff, resulting in injury to AV's eye and head. AV's service planned interventions were for staff to give AV an item to hold onto when pushing AV in the wheelchair so AV would not grab onto furniture or try to stand. Staff were aware AV would sometimes put their feet down while being pushed in the wheelchair. The facility did not develop or implement any known changes to AV's care plan to address the behavior of AV putting their feet down. The facility failed to properly plan care for AV, which is a violation of resident rights, is considered neglect of care which constitutes abuse.

  • December 14, 2024: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
    State’s findings

    The Alleged Victim (AV) was a known fall risk. On or about December 14, 2024, AV suffered two separate falls. AV suffered another fall on December 15, 2024, resulting in pain in AV's hip. AV was transported to the hospital, but there was no found cause of AV's hip pain. The facility's failure to properly care plan to ensure AV's safety from falls is a violation of resident rights, is considered neglect of care and constitutes abuse.

  • December 1, 2024: Failed to provide a safe medication administration system Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
    Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)
    State’s findings

    The Alleged Victim (AV) receives his/her medication from facility staff. During the month of December 2024, AV failed to receive his/her medication on at least 5 separate occasions. AV receives this medication to prevent heart failure. Missing AV's medication places AV at risk for serious harm. The facility's failure to ensure AV's medication was administered as ordered is a violation of resident rights, is considered neglect of care and constitutes abuse.

Substantiated licensing violations

  • April 20, 2023: Failed to submit timely or adequate staffing documentation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
    Rules: 411-061-0010
    State’s findings

    or about April 1, 2023, the Oregon Health Authority reported to the Department that Respondent failed to comply with weekly reporting requirements of vaccinated individuals, residents and staff, to the proper authority as required by law. This failure has been ongoing for a total of 30 days.

Read the full record on the state’s site →

ODHS lists only substantiated violations: “either a substantiated instance of abuse or a licensing violation. Open investigations and complaints that are being appealed by the provider are not listed.” Oregon counts neglect as a form of abuse; see the state’s definitions of abuse. Each violation shows the level ODHS gives it, in the state’s words (for example “2 - Minor harm or potential for moderate harm”), and any fine ODHS assessed. Inspection citations show the state’s severity level and scope, and the date ODHS recorded the problem as corrected when it lists one. Rule names come from the Oregon Administrative Rules. ODHS: “Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license.” This community is licensed for 16 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Oregon Department of Human Services, Long-Term Care Licensing, data as of October 15, 2026, showing the last five years. Always visit in person and ask the community about anything listed here.

License and ownershipActive license
License type
Residential Care Facility (Memory Care endorsement)
License number
50R370
License status
Active
Licensed capacity
16

Source: Oregon state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Paying with Medicaid and other programsOn the Oregon list of Medicaid providers (2026)

On the Oregon list of Medicaid providers. Listed as Roxy Ann Memory Community under Accepts Medicaid (ODHS licensing record). (state list, as of Sep 9, 2026)

Being on the list means the community has taken part in the program. Ask whether it has a Medicaid opening now, and how many residents it serves on Medicaid.

Staff pay and workplace safety2 OSHA inspections, 3 violations cited

Federal records about how the employer here treats its staff.

OSHA workplace safety inspections

OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.

  • May 22, 2026: programmed (planned) inspection, complete (health). Case open. No violations cited. OSHA record. OSHA recorded the employer as 317744256 - Roxy Ann Memory Community LLC.
  • Jun 30, 2016: programmed (planned) inspection, complete (safety). Case closed Feb 3, 2017. 3 violations cited (3 other). Penalties: $0 proposed, $0 now. OSHA record. OSHA recorded the employer as 317713119 - Roxy Ann Memory Community LLC.
    Details
    • Other than serious: Use of electrical equipment (1910.334(a)(3)(i)). Penalty $0 proposed, $0 now. To be fixed by Oct 7, 2016.
    • Other than serious: Use of electrical equipment (1910.334(a)(1)). Penalty $0 proposed, $0 now. To be fixed by Oct 7, 2016.
    • Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Oct 7, 2016.

Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.

Location and nearby careNearest hospital 0.9 mi, nursing home 0.9 mi, pharmacy 1.0 mi
Nearest hospital with an emergency room
Providence Medford Medical Center, Medford. 0.9 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
Nearest Medicare nursing home
Avamere at Three Fountains, Medford. 0.9 miles away, straight line.
Nearest home health agency office
Accentcare Home Health Of Rogue Valley, LLC, Medford. 1.0 mile away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Lone Pine Drug. 1.0 mile away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 97504 as metropolitan (metropolitan core).
Dialysis within 15 miles
Davita Siskiyou Dialysis, Medford, 1.9 miles away, straight line (CMS rating 2 of 5 stars)
Davita Rogue Valley Dialysis, Medford, 2.4 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Hospice
7 Medicare hospices tell CMS they serve ZIP code 97504.
Providence Medford Hospice, office in Medford, 1.9 miles away, straight line (CMS family survey rating 3 of 5 stars)
Signature Healthcare At Home, office in Central Point, 3.7 miles away, straight line (CMS family survey rating 3 of 5 stars)
Asante Hospice, office in Talent, 7.5 miles away, straight line (CMS family survey rating 4 of 5 stars)
Nearest geriatric medicine practice
Peacehealth, Springfield. 120.4 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively low. By hazard: inland flooding relatively low, wildfire very low, tornado very low, heat wave relatively high, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour10 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. The state recorded a finding in September 2025. What was it, and how was it fixed?
  2. What does the base rate include, and when did rates last go up?
  3. How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
  4. What dementia training does each caregiver get before working alone, and every year after?
  5. How do staff respond when a resident is agitated, frightened or tries to leave?
  6. How many caregivers are on duty during the day and at night?
  7. What happens if care needs increase? When would someone need to move?
  8. What fees are charged at move-in?
  9. How do you tell families about falls, illness or changes?
  10. How long have the executive director and the head of care been here?
What we checked12 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
Oregon Department of Human Services, Long-Term Care Licensing inspection recordsOct 15, 2026See above
Oregon Medicaid provider listSep 9, 2026See above
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026See above
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
Common questionsAnswers to 4 questions families ask
What type of care does Roxy Ann Memory Community provide?

Roxy Ann Memory Community is licensed by the state of Oregon for assisted living, memory care in Medford, Oregon. Its licensed capacity is 16 residents.

Does Lilisity rate Roxy Ann Memory Community?

No. We publish state licensing details for Roxy Ann Memory Community but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.

How much does Roxy Ann Memory Community cost?

Assisted Living in Oregon typically starts at $4,600 to $5,800 a month. Based on 108 communities that publish prices. These are area figures, not this community's price. Roxy Ann Memory Community does not publish its prices.

How do I contact Roxy Ann Memory Community?

Visit Roxy Ann Memory Community at 2530 Lone Pine Road, Medford, OR 97504.

Choosing assisted livingOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

Report a wrong fact

How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid