Regency Village at Prineville

Last inspection

February 23, 2026

Inspections

5, 13 deficiencies cited

Substantiated abuse

0

Substantiated licensing violations

10

Regulatory actions

1

Current owner since

April 1, 2010

License conditions and other regulatory actions

• September 18, 2023 to November 21, 2023: License Condition, Failed to use an ABST ALFCD23-00608; incident: CALMS - 00046809
  The facility failed to ensure all residents were entered into the staffing tool, the tool was reviewed no less than quarterly, and Acuity Based Staffing Tool (ABST) entries were reflective of the resident's current care needs.
  Rules: 411-054-0037 (Acuity-Based Staffing Tool)

Inspections

• February 23, 2026: Kitchen, 1 deficiency cited report
  • C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread
• March 28, 2024: State Licensure, 0 deficiencies cited report
  • C0000: Comment severity level 0
• August 21, 2023: Validation, 10 deficiencies cited report
  • C0000: Comment severity level 0
  • C0310: Systems: Medication Administration severity level 2, scope L2 Pattern, corrected November 22, 2023
  • C0330: Systems: Psychotropic Medication severity level 2, scope L2 Pattern, corrected November 22, 2023
  • C0361: Acuity-Based Staffing Tool severity level 2, scope L2 Widespread, corrected November 22, 2023
  • C0370: Staffing Requirements and Training – Pre-Serv severity level 2, scope L2 Pattern, corrected November 22, 2023
  Show all 11

  • C0372: Training Within 30 Days: Direct Care Staff severity level 2, scope L2 Pattern, corrected November 22, 2023
  • C0374: Annual and Biennial Inservice For All Staff severity level 2, scope L2 Pattern, corrected November 22, 2023
  • C0420: Fire and Life Safety: Safety severity level 2, scope L2 Widespread, corrected November 22, 2023
  • C0422: Fire and Life Safety: Training For Residents severity level 2, scope L2 Widespread, corrected November 22, 2023
  • C0610: General Building Exterior severity level 2, scope L2 Widespread, corrected November 22, 2023
  • C0613: General Building: Doors-Walls, Cleanable severity level 2, scope L2 Widespread, corrected November 22, 2023
• January 4, 2023: Complaint Investig., 1 deficiency cited report
  • C0010: Licensing Complaint Investigation severity level 2, scope L2 Isolated
  • C0450: Inspections and Investigations severity level 2, scope L2 Isolated
• December 7, 2022: State Licensure, 1 deficiency cited report
  • C0000: Comment severity level 0
  • C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread, corrected February 5, 2023

Substantiated licensing violations

• June 28, 2025: Failed to protect resident from financial exploitation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
  Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)
  State’s findings

  The Alleged Victim (AV) had money in an envelope in his/her room. On or about June 28, 2025 AV informed staff that there was money missing from his/her room. An investigation could not determine the person who took AV's money. Alleged Perpetrator #2 IAP2, Unknown) took AV's money from his/her room. AP2's actions are a violation of resident rights, is considered neglect of care and constitutes financial abuse. The facility's failure to protect AV from financial abuse is a violation of Oregon Administrative Rules.

• June 9, 2025: Failed to protect resident from financial exploitation Licensing Violation; Level 3 - Moderate harm or potential for serious harm; report
  Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)
  State’s findings

  The Alleged Victim (AV) had money go missing from his/her room. The money was taken by Alleged Perpetrator #2, (AP2, unknown) and this person is responsible for theft, which is a violation of resident rights, is considered neglect of care and constitutes financial abuse. The facility failed to protect AV from theft, which is a violation of Oregon Administrative Rules.

• November 29, 2024: Failed to follow care plan Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
  Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
  State’s findings

  The Alleged Victim (AV) is care planned for two hour safety checks during night shift. On or about November 29, 2024, AV fell from his/her bed at approximately 12:40 am. Alleged Perpetrator #2 (AP2) was working night shift that night, and failed to follow the care plan to complete safety checks on AV. AV was found at approximately 3:00 am, on the floor, AV waited over 2 hours for assistance. AP2 failed to follow the care plan, which is a violation of resident rights, is considered neglect of care and constitutes abuse. The facility failed to ensure the care plan was followed, which is a violation of Oregon Administrative Rules.

• September 2, 2024: Failed to follow care plan Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
  Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
  State’s findings

  The Alleged Victim (AV) is care planned for stand by assistance with toileting. On or about September 2, 2024, AV was found by staff, during a med pass, on the toilet, crying and struggling to change his/her brief. Alleged Perpetrator #2 (AP2) was seen leaving AV's room and had advised another staff of a skin issue on AV a short time before AV was found unattended. AP2's actions are a violation of resident rights, are considered neglect of care and constitute abuse. The facility's failure to ensure the care plan is being followed is a violation of Oregon Administrative Rules.

• November 27, 2023: Failed to provide service Licensing Violation; Level 3 - Moderate harm or potential for serious harm; report
  Rules: 411-054-0025 (Facility Administration)
  State’s findings

  Alleged Perpetrator 2 (AP2) neglected Alleged Victim (AV) by failing to provide appropriate care to AV which resulted in unreasonable discomfort and loss of personal dignity. On or about November 27, 2023, AV's care tasks were not completed, which resulted in AV remaining in his/her wheelchair throughout the night and was found by morning staff in his/her wheelchair with a soiled brief. Based on facility documentation and interviews, AP2 did not perform care tasks per AV's Service Plan and falsified documentation stating that he/she did complete the tasks of a safety check and dressing in the evening. During the morning checks, AV was found in his/her wheelchair crying and the lights off. AV was found with a soaked brief and AV's bed was not made. AP2's actions is considered neglect of care which constitutes abuse. The facility failed to provide a service for AV which is a violation of Oregon Administrative Rules. Alleged Perpetrator 3 (AP3) allegedly neglected AV. An investigation determined no abuse occurred by AP3.

Read the full record on the state’s site →

ODHS lists only substantiated violations: “either a substantiated instance of abuse or a licensing violation. Open investigations and complaints that are being appealed by the provider are not listed.” Oregon counts neglect as a form of abuse; see the state’s definitions of abuse. Each violation shows the level ODHS gives it, in the state’s words (for example “2 - Minor harm or potential for moderate harm”), and any fine ODHS assessed. Inspection citations show the state’s severity level and scope, and the date ODHS recorded the problem as corrected when it lists one. Rule names come from the Oregon Administrative Rules. ODHS: “Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license.” This community is licensed for 57 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Oregon Department of Human Services, Long-Term Care Licensing, data as of October 15, 2026, showing the last five years. Always visit in person and ask the community about anything listed here.