Memory Support Center at Rogue Valley Manor

Last inspection

August 12, 2026

Inspections

4, 3 deficiencies cited

Substantiated abuse

1

Substantiated licensing violations

2

Regulatory actions

0

Fines assessed

$188.00 (1 violation)

Current owner since

October 1, 2018

Inspections

• August 12, 2026: Re-Licensure, 3 deficiencies cited report
  • C0363: Acuity Based Staffing Tool - Updates & Staffing Plan severity level 2, scope L2 Widespread
  • Z0142: Administration Compliance severity level 2, scope L2 Widespread
  • Z0164: Activities severity level 2, scope L2 Widespread
• June 5, 2024: State Licensure, 0 deficiencies cited report
  • C0000: Comment severity level 0
• April 24, 2023: Validation, 0 deficiencies cited report
  • C0000: Comment severity level 0
• August 31, 2022: State Licensure, 0 deficiencies cited report
  • C0000: Comment severity level 0

Substantiated abuse or neglect

• April 2, 2025: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
  Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)
  State’s findings

  The AV relies on the facility to provide a safe environment. Witness 1 (W1) has a history of behaviors and has multiple altercations with staff and residents. W1 has care planned interventions for when agitation is noted. According to an investigation, on or about April 2, 2025, W1 was digging their nails into the AVs had, causing unreasonable discomfort and requiring staff intervention. Staff identified W1 was noted to be agitate prior to the incident and no interventions were implemented to ensure a safe environment for the AV, which is a violation of resident rights, is considered neglect of care, and constitutes abuse.

Substantiated licensing violations

• May 24, 2026: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
  Rules: 411-054-0037 (Acuity-Based Staffing Tool)
  State’s findings

  Based on interview and record review, the facility failed to complete or update and review the Acuity-Based Staffing Tool (ABST) evaluation for each resident quarterly as required. The facility’s failure is a violation of Oregon Administrative Rules.

• April 2, 2025: Failed to use an ABST Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
  Rules: 411-054-0037 (Acuity-Based Staffing Tool)
  State’s findings

  Based on interview and record review, the facility failed to complete or update and review the Acuity-Based Staffing Tool (ABST) evaluation for each resident quarterly as required. The facility’s failure is a violation of Oregon Administrative Rules.

Read the full record on the state’s site →

ODHS lists only substantiated violations: “either a substantiated instance of abuse or a licensing violation. Open investigations and complaints that are being appealed by the provider are not listed.” Oregon counts neglect as a form of abuse; see the state’s definitions of abuse. Each violation shows the level ODHS gives it, in the state’s words (for example “2 - Minor harm or potential for moderate harm”), and any fine ODHS assessed. Inspection citations show the state’s severity level and scope, and the date ODHS recorded the problem as corrected when it lists one. Rule names come from the Oregon Administrative Rules. ODHS: “Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license.” This community is licensed for 40 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Oregon Department of Human Services, Long-Term Care Licensing, data as of October 15, 2026, showing the last five years. Always visit in person and ask the community about anything listed here.