Assisted Living
Lakeland Senior Living
261 Loto Street, Eagle Point, OR 97524 · Map
Licensed for 70 residents
Lakeland Senior Living is a state-licensed assisted living community in Eagle Point, Oregon. It is licensed for 70 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last inspection: Jun 4, 2026. See the record
License
Active, 70 residents
Assisted Living Facility 70M234.
Nearest emergency room
9.6 miles
Providence Medford Medical Center, rated 2 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Lakeland Senior Living this community | 70 | Not published | Active | 22 deficiencies, 45 violations | |
| Pacific Living Centers of Medford at Arrowhead | 7.4 mi | 11 | Not published | Active | 10 deficiencies, 7 violations |
| Bartlett House of Medford | 8.8 mi | 15 | Not published | Active | 11 deficiencies, 5 violations |
| Alderwood ALF | 8.9 mi | 64 | Not published | Active | 15 deficiencies, 19 violations |
| Pear Valley Senior Living | 9.0 mi | 64 | $4,950/mo | Active | 22 deficiencies, 19 violations |
State inspection record22 deficiencies, 45 violations
- Last inspection
- June 4, 2026
- Inspections
- 4, 22 deficiencies cited
- Substantiated abuse
- 13
- Substantiated licensing violations
- 32
- Regulatory actions
- 1
- Fines assessed
- $5,376.00 (12 violations)
- Current owner since
- May 1, 2024
License conditions and other regulatory actions
- July 2, 2026: License Condition, Failed to provide safe environment ALFCD26-00255; incident: CALMS - 00114362
On June 1, 2026, through June 4, 2026, Oregon Department of Human Services (ODHS) conducted a Re-licensure Survey (RL012255) which confirmed the facility is not in substantial compliance with Oregon Administrative Rules for Assisted Living Facilitiesand the Facilitys non-compliance places residents at risk of serious harm.
Rules: 411-054-0025 (Facility Administration); 411-054-0036 (Service Plan – General); 411-054-0040 (Change of Condition and Monitoring); 411-054-0045 (Resident Health Services); 411-054-0055 (Medications and Treatments)
Inspections
- June 4, 2026: Re-Licensure, 10 deficiencies cited report
- C0160: Reasonable Precautions severity level 4, scope L4 Isolated
- C0231: Reporting & Investigating Abuse-Other Action severity level 2, scope L2 Isolated
- C0260: Service Plan: General severity level 2, scope L2 Pattern
- C0270: Change of Condition and Monitoring severity level 2, scope L2 Pattern
- C0290: Res Hlth Srvc: On- and Off-Site Health Srvc severity level 2, scope L2 Pattern
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- C0295: Infection Prevention & Control severity level 2, scope L2 Pattern
- C0300: Systems: Medications and Treatments severity level 3, scope L3 Isolated
- C0303: Systems: Treatment Orders severity level 2, scope L2 Pattern
- C0340: Restraints and Supportive Devices severity level 2, scope L2 Isolated
- C0372: Training Within 30 Days of Hire ? Direct Care Staff severity level 2, scope L2 Pattern
- March 27, 2026: Kitchen, 1 deficiency cited report
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread
- November 8, 2024: Change of Owner, 8 deficiencies cited report
- C0231: Reporting & Investigating Abuse-Other Action severity level 2, scope L2 Isolated
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread
- C0252: Resident Move-in & Evaluation: Res Evaluation severity level 2, scope L2 Pattern
- C0260: Service Plan: General severity level 2, scope L2 Isolated
- C0290: Res Hlth Srvc: On- and Off-Site Health Srvc severity level 2, scope L2 Isolated
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- C0305: Systems: Resident Right to Refuse severity level 2, scope L2 Pattern
- C0374: Annual and Biennial Inservice for All Staff severity level 2, scope L2 Isolated
- C0613: General Building: Doors-Walls, Cleanable severity level 2, scope L2 Widespread
- December 1, 2022: Complaint Investig., 3 deficiencies cited report
- C0010: Licensing Complaint Investigation severity level 2, scope L2 Isolated
- C0360: Staffing Requirements and Training: Staffing severity level 2, scope L2 Isolated
- C0420: Fire and Life Safety: Safety severity level 2, scope L2 Isolated
- C0435: Emergency and Disaster Planning severity level 2, scope L2 Isolated
Substantiated abuse or neglect
- March 29, 2026: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $1,000.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The Alleged Victim (AV) resides in the Respondent’s facility and relies on facility staff to ensure that AV’s basic care, safety, and supervision needs are met. AV has a documented history of falls, including an incident on March 1, 2026, when AV attempted to get out of bed and slipped, and another incident on March 21, 2026, when AV fell in the bathroom during the night and remained on the floor for several hours because AV did not have AV’s call pendant. AV’s service plan indicates that AV can appropriately use the call pendant, uses a cane or four-wheel walker for ambulation, and that nighttime staff will retrieve the urinal from the bathroom and place it within AV’s reach for nighttime use. After the fall on March 1, 2026, interventions included staff monitoring AV more closely and reminding AV that staff are available to assist as needed. Following the fall on March 21, 2026, AV was added to NOC shift rounds twice nightly. Despite these interventions, the facility failed to provide a safe environment and did not follow AV’s service plan or the interventions intended to mitigate AV’s fall risk. On or about March 28, 2026, AV was last seen at approximately 9:00 p.m. during medication pass. AV slipped, lost balance, and struck AV’s head on the floor while ambulating to the bathroom. AV remained on the floor for approximately six hours until activating the bathroom pull cord at around 3:00 a.m. on March 29, 2026. The Respondent failed to provide a safe environment and did not follow AV’s service plan or interventions. This constitutes abuse by neglect as defined in OAR 411-020-0002(1)(A)(i).
- January 18, 2026: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
Alleged Victim (AV) resides in the Respondent’s facility and depends on facility staff for assistance with daily needs and safety. AV has a documented history of exiting the facility, becoming lost, and requiring assistance from local law enforcement and facility staff to return, with incidents occurring in June 2025, July 2025, and August 2025. AV’s service plan reflects poor recent and remote memory. Facility staff report that AV has cognitive impairments and requires redirection and cueing. On or about January 18, 2026, AV exited the facility without staff awareness. Local law enforcement and search and rescue were notified. AV was found approximately three miles away, on the highway, crawling on AV’s hands and knees. The Respondent failed to provide adequate supervision and a safe environment. This constitutes abuse by neglect as defined in OAR 411-020-0002(1)(b)(A)(ii).
- October 7, 2025: Failed to provide oversight and monitoring of change of condition Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $250.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0040 (Change of Condition and Monitoring); 411-054-0045 (Resident Health Services)State’s findings
Alleged Victim (AV) lives at Respondent’s facility. AV has a history of high blood pressure. AV's service plan reflects AV is independent in taking medications and checking AV's blood pressure. On or about October 7, 2025, AV's blood pressure was too high, and facility staff called EMS. AV took AV's blood pressure medication prior to EMS arriving. EMS suggested the facility monitor AV's blood pressure throughout the night. However, the facility failed to assess, provide oversight, monitor and document residents change of condition, which constitutes abuse by neglect.
- June 29, 2025: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
Witness 1 (W1) has a history of verbal and physical aggression towards residents. W1 is verbally aggressive to other residents in a bullying like behavior to the point of residents and staff being scared of W1. W1 requires moderate care from staff for mental health and behavior management, which includes redirection, monitoring, cueing and reminders to prevent incidents. W1 has had an issue with Alleged Victim (AV) since AV walked into several individuals’ rooms at night without clothing on the lower half of AV’s body. On or about June 29, 2025, AV was standing outside of AV’s apartment waiting for a staff to assist AV. While AV was waiting, W1 walked up to AV and started yelling at AV and directing derogatory language at AV. W1 threaten AV with bodily harm. The facility failed to follow W1 behavioral plan by the facility not monitoring W1 for behaviors as indicated in the behavior plan resulting in AV being scared, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- June 14, 2025: Failed to administer medication as ordered Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $1,500.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)State’s findings
Alleged Victim (AV) is a resident at AP1, and AP1 is responsible for AV's care and responsible for ordering and administering AV’s medications. Medication refills are requested 7-days before the last pill. The first request for AV’s medication refill was made on Thursday June 12, 2025, the first day AV was out of the medication. AV went three days without being administered AV’s prescribed medication. AV was taken to the Emergency Room on or about June 14, 2025, for an elevated pulse, where medical intervention was needed to reduce, resume AV’s heart rate. AP1 failed to provide a safe medication system, failed to request a timely refill of AV’s prescribed heart medication and did not have the medication available in the facility to administer to AV resulting in AV being sent to the hospital for medication intervention, which is a violation of resident’s rights is neglect of care and constitutes abuse.
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- April 8, 2025: Failed to answer call light in a timely manner Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $250.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
Alleged Victim (AV) is a resident and under the care of the facility. Per AV service plan; AV will press AV’s pendant when needing to use the restroom. AV will press AV’s pendant when AV is finished and ready for cleansing. Staff to assist with cleansing after elimination and pulling up brief and pants. AV requires full assistance with dressing. Staff to assist with dressing and undressing daily including changing brief and peri care. Staff to assist AV back to wheelchair. AV has a high risk of falling and proceeds with caution when transferring. During interviews with staff, the goal is five minutes or less for response times. Between March 26, 2025, and April 08, 2025, the response time for AV’s call light is greater than ten minutes occurring 40 times, and greater than fifteen minutes occurring 16 times. AV is often left waiting for assistance for an extended period, and AV's legs go numb/fall asleep, which is a violation of resident rights, is neglect of care and constitutes abuse.
- October 18, 2024: Failed to provide a safe medication administration system Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $500.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)State’s findings
The Alleged Victim (AV) receives his/her medication from the facility. Between October 19, 2024 and October 21, 2024, AV missed 7 doses of his/her medication. On or about October 18, 2024, facility staff attempted to get a refill of AV's medication, however, the pharmacy had no refills and it was necessary to contact AV's physician to get a new prescription. The physician did not see the request timely, leaving AV without medication. On or about October 20, 2024, AV was feeling ill and was sent out to the hospital, where it was determined that AV was experiencing withdrawals from his/her medication, causing emotional distress and physical harm. The facility's failure to re-order AV's medication timely is a violation of resident rights, is considered neglect of care and constitutes abuse.
- November 30, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
Under the prior ownership: Alleged Victim (AV) complained to the administrator about Alleged Perpetrator 2 (AP2). AP2 was verbally counseled for being too rough with AV and AP2 was not supposed to come back to assist AV. AP2 would be rough with AP2’s wiping and putting on AV's new brief. AV would be sore after the rough wiping. W3 asked for AV’s permission to allow AP2 back into AV’s room and AV agreed. AP2 assisted AV again, due to staff shortage during the night hours. AP2's actions are a violation of resident rights, are considered neglect of care and constitute physical abuse. AP1 failed to ensure adequate supervision,and oversight, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- April 9, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $250.00; report
Rules: 411-045-0027; 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
The Alleged Victim (AV) relies on the facility to provide a safe environment. According to an investigation, Witness 7 (W7) was care planned on a trial-basis for a self-administering medication. W7 had been showing a decline in the ability to understand medication instructions, and on or about April 8, 2023, W7 took several medications and went into AV’s room with no pants on, which resulted in unreasonable discomfort and a loss of personal dignity. The facility failed to provide a safe environment, which is a violation of resident rights, is neglect of care and constitutes abuse.
- April 9, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $250.00; report
Rules: 411-045-0027; 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
The Alleged Victim (AV) relies on the facility to provide a safe environment. According to an investigation, Witness 1 (W1) was care planned on a trial-basis for a self-administering medication. W1 had been showing a decline in the ability to understand medication instructions, and on or about April 8, 2023, W1 took several medications and went into AV’s room with no pants on, which resulted in unreasonable discomfort and a loss of personal dignity. The facility failed to provide a safe environment, which is a violation of resident rights, is neglect of care and constitutes abuse.
- April 8, 2023: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $250.00; report
Rules: 411-045-0027; 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
The Alleged Victim (AV) relies on the facility to provide a safe environment. According to an investigation, Witness 1 (W1) was care planned on a trial-basis for a self-administering medication. W1 had been showing a decline in the ability to understand medication instructions, and on or about April 8, 2023, W1 took several medications and went into AV’s room with no pants on, which resulted in unreasonable discomfort and a loss of personal dignity. The facility failed to provide a safe environment, which is a violation of resident rights, is neglect of care and constitutes abuse.
- April 8, 2023: Failed to provide service Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $250.00; report
Rules: 411-045-0027; 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The Alleged Victim (AV) was care planned on a trial-basis for a self-administering medication. According to an investigation, on or about April 8, 2023, AV took several medications together and went into three resident’s rooms with no pants on, which resulted in loss of personal dignity. Prior to this incident, AV had been showing a decline in the ability to understand medication instructions and on or about April 4, 2023, was taken to the hospital for not taking medications according to doctor’s orders. The facility failed to provide appropriate services according to AV’s needs, related to monitoring and care planning, which is a violation of resident rights, is neglect of care and constitutes abuse.
- March 16, 2022: Failed to provide service Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $500.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The facility failed to provide appropriate services according to Alleged Victim (AV)'s needs, number of falls with lack of appropriate interventions. Based on an investigation, AV experienced approximately thirteen falls from approximately August 20, 2021, and May 15, 2022, which resulted in repeated unreasonable discomfort and some skin tears. The facility's failure is a violation of resident rights, is considered neglect of care and constitutes abuse.
Substantiated licensing violations
- April 24, 2026: Failed to provide oversight and monitoring of change of condition Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0040 (Change of Condition and Monitoring)State’s findings
Based on interview, and record review, the facility failed to evaluate, monitor, and document significant change of condition requirements. The facility’s failure is a violation of Oregon Administrative Rules.
- March 30, 2026: Failed to protect resident from financial exploitation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
Alleged Victim (AV) lives at Respondent’s facility. Respondent provides a lockable drawer with a key in AV's room. AV reported a bag containing approximately $20.00-$30.00 in nickels missing 2-3 weeks prior to April 1, 2026. AV's lock on the drawer is inoperable, and AV has not reported that the lock on the drawer is inoperable to facility staff. An Unknown Alleged Perpetrator 3 (AP3) is responsible for theft of property, which is considered financial exploitation and constitutes abuse. The Respondent failed to protect AV from financial exploitation which is a violation of Oregon Administrative Rules.
- March 30, 2026: Failed to protect resident from verbal abuse Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
The Alleged Victim (AV) resides in the Respondent’s facility and depends on facility staff to provide the care and services necessary to maintain AV’s health and safety. According to AV’s service plan, AV uses a cane to assist with repositioning in bed and requires staff assistance with toileting and brief changes. Alleged Perpetrator 2 (AP2) completed training in approximately December 2025. The facility has received multiple complaints regarding AP2’s behavior. Witness 2 (W2) observed AP2 yell “spread your legs” approximately three times while providing care to AV. This conduct caused AV embarrassment and emotional distress. AP2’s behavior constitutes verbal/emotional abuse. The facility failed to protect AV from verbal/emotional abuse and did not provide a safe environment, which is a violation of Oregon Administrative Rules.
- December 30, 2025: Failed to provide a safe medication administration system Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0055 (Medications and Treatments)State’s findings
Based on interview and record review, conducted during a site visit on 04/22/26-04/24/26, the facility failed to provide a safe medication administration system for Resident 1. Findings include but are not limited to: Resident 1 was admitted to the assisted living facility 05/2021. A review of the facility’s incident report dated 12/18/25, indicated Resident 1 reported s/he felt constipated and was unable to urinate. Resident 1 requested to be seen in the emergency room. The following documents were reviewed for Resident 1: - Service plan dated 10/30/25, indicated staff assistance for extensive and complex medication management. Staff were to administer both prescribed and PRN medications; - Hospital discharge instructions dated 12/18/25, Resident 1 was given a new laxative “Senna” prescription; - Medication administration record (MAR) for the month of 12/2025 indicated staff administered Resident 1’s Senna medication twice daily 12/18/25-12/31/25; and Physician order dated 12/18/25. In an interview on 04/22/26, Witness 1 stated: - On 12/30/25, Resident 1 showed Witness 1 where s/he had been stockpiling their Senna medications because Resident 1 didn’t feel s/he needed them; - S/He saw approximately 15 medication cups in Resident 1’s room and each cup contained Senna medication; and - S/He was concerned because Resident 1 had been to the emergency room on 12/18/25 for symptoms of constipation and was prescribed the Senna to alleviate potential issues; and - Witness 1 reported the incident to Staff 1. In an interview on 04/24/26, Staff 1 stated: - S/He acknowledged Witness 1 reported Resident 1 was stockpiling medications and Staff 1 saw the medications in Resident 1’s room; and - On 01/09/2026, med techs were re-trained on medication administration policy and procedures and were reminded they needed to watch residents ingest their medications prior to leaving the room. The facility failure to ensure medication and treatment orders must be carried out as prescribed for Resident 1 is a violation of Oregon Administrative Rules.
- December 15, 2025: Failed to provide safe environment Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration)State’s findings
The facility allegedly failed to exercise reasonable precautions against any condition that may threaten the health, safety, or welfare of residents. An investigation determined this is a violation of Oregon Administrative Rules
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- December 12, 2025: Failed to provide safe environment Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration)State’s findings
On or about December 12, 2025, Alleged Victim (AV), a facility resident, reported $177.00 went missing from his/her room while AV was in the hospital. The investigation determined that an unknown Alleged Perpetrator 2 (AP2) stole AV's money, constituting financial exploitation and meets the definition of abuse. The facility failed to adequately safeguard AV’s property, resulting in a violation of Oregon Administrative Rules.
- June 17, 2025: Failed to provide appropriate housekeeping services Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0300 (Assisted Living Facility Building Requirements)State’s findings
The facility allegedly failed to ensure the residents’ interior materials and surfaces and all equipment necessary for the health, safety and comfort of the resident be kept clean and in good repair. An investigation determined this is a violation of Oregon Administrative Rules.
- June 14, 2025: Failed to provide a safe medication administration system Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0055 (Medications and Treatments)State’s findings
The facility allegedly failed to provide a safe medication administration system for the Alleged Victim. An investigation determined this is a violation of Oregon Administrative Rules.
- June 10, 2025: Failed to protect resident from verbal abuse Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
Alleged Perpetrator #2 (AP2) directed AV to take their medications using inappropriate and disrespectful language. Alleged Victim (AV) relies on the facility for his/her care. AV has slight hearing loss, so staff are to speak loud and clear, not to yell. Alleged Perpetrator 2 has history of being verbally abusive towards co-coworkers, and had a grievance filed against h/h. On or about June 9, 2025 AP2 was administering medications to AV. AV was having a hard time swallowing the pudding and pill, AP2 directed AV to take their medications using inappropriate and disrespectful language. AV felt that the yelling was unkind and expressed discomfort with having to call staff for assistance due to AP2's reaction. AP2’s actions are a violation of resident rights, are considered neglect of care and constitute verbal abuse, the facility failed to ensure the residents rights/treatment was being followed, which is a violation of Oregon Administrative rules.
- August 1, 2024: Failed to provide appropriate staffing Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0070 (Staffing Requirements and Training)State’s findings
The facility failed to provide direct care staff sufficient in numbers to meet the scheduled and unscheduled needs of each resident in accordance with OAR 411-054-0070(1). Per a complaint "it has taken over 45 min for a staff member to respond to a call light, which is a violation of Oregon Administrative Rules.
- November 30, 2023: Failed to protect resident from verbal abuse Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
The facility (AP1) previously received complaints regarding Alleged Perpetrator's (AP2’s) “abrasive” tone. AP2 was counseled and received re-training. AP2 often called Alleged Victim (AV) names, “fat”. AP2 used AP2’s physical presence to intimidate AV. AP2 would raise AP2’s voice and that felt intimidating to AV. The facility failed to protect AV from verbal/emotional abuse which is a violation of Oregon Administrative Rules.
- November 27, 2023: Failed to protect resident from verbal abuse Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration)State’s findings
According to an investigation, on or about November 27, 2023, Alleged Perpetrator 2 (AP2) made an inappropriate verbal comment to AV, which caused AV emotional distress. AP2’s actions are a violation of resident rights, are considered neglect of care and constitutes physical abuse. The facility failed to provide a safe environment which violates Oregon Administrative Rules.
- November 16, 2023: Failed to provide a therapeutic diet Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0036 (Service Plan – General)State’s findings
The facility failed to ensure the implementation of services. The facility’s failure is a violation of Oregon Administrative Rules.
- April 20, 2023: Failed to report vaccination status Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration)State’s findings
The facility failed to notify the Department's Central Office and the local Public Health Authority immediately of occurrence of epidemic disease. An investigation determined this is a violation of Oregon Administrative Rules.
- February 17, 2023: Failed to protect resident from financial exploitation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)State’s findings
According to an investigation, on or about February 17, 2023, Alleged Perpetrator 2 (AP2) financially exploited the Alleged Victim (AV) by taking medications belonging to AV, which resulted in loss to AV which constitutes abuse. The facility failed to provide a safe medication administration system and did not keep AV free from financial exploitation, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- November 21, 2022: Failed to meet the scheduled and unscheduled needs of residents Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0070 (Staffing Requirements and Training)State’s findings
The facility failed to provide direct care staff sufficient in number to meet the scheduled and unscheduled needs of the residents. An investigation determined this is a violation of Oregon Administrative Rules.
- November 21, 2022: Failed to assure resident rights Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0090 (Fire and Life Safety)State’s findings
The facility failed to conduct and record unannounced fire drills every other month. An investigation determined this is a violation of Oregon Administrative Rules.
- May 1, 2022: Failed to provide safe environment Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration)State’s findings
On or about April 30, 2022, Alleged Perpetrator 2 (AP2) did not follow proper procedure for medications and did not give the Alleged Victim (AV) his/her scheduled antibiotic, which exposed AV to potential harm. AP2's actions are considered neglect and constitutes abuse. The facility failed to provide a safe environment, which violates Oregon Administrative Rules.
- May 1, 2022: Failed to provide safe environment Licensing Violation; Level 3 - Moderate harm or potential for serious harm; report
Rules: 411-054-0025 (Facility Administration)State’s findings
On or about April 30, 2022, Alleged Perpetrator 2 (AP2) failed to follow proper medication procedure on more than one occasion. During one of the administrations, the Alleged Victim's (AV) narcotic PRN fell on the floor. AP2 did not believe the pill fell on the floor, which resulted in AV searching the floor for approximately an hour, causing AV to experience unreasonable discomfort and loss of dignity. When AV let AP2 know that he/she found the pill, AP2 took it out of the room instead of giving it to AV. During another administration, AV was to be given two medications together, but AV was only given one, which resulted in AV experiencing an allergic reaction, causing emotional discomfort and loss of personal dignity. AP2's actions are considered neglect and constitutes abuse. The facility failed to provide a safe environment, which violates Oregon Administrative Rules.
- May 1, 2022: Failed to protect resident from verbal abuse Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration)State’s findings
On or about April 30, 2022, Alleged Perpetrator 2 (AP2) made an inappropriate verbal comment toward the Alleged Victim (AV) in his/her presence during medication administration, which resulted in the Alleged Victim (AV) experiencing unreasonable emotional discomfort and loss of personal dignity. AP2's actions constitute verbal abuse. The facility failed to protect AV from inappropriate verbal comments made by staff and the failure is a violation or Oregon Administrative Rules.
- February 24, 2022: Failed to protect resident from inappropriate sexual contact Licensing Violation; Level 4 - Serious harm, death, imminent danger or chronic regulatory noncompliance; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)State’s findings
According to documentation and the investigation, on or about February 24, 2022, Alleged Perpetrator 2 (AP2) touched the Alleged Victim's (AV) breasts. AV experienced unreasonable discomfort and a loss of personal dignity. AP2's actions are considered sexual contact and constitutes abuse. The facility failed to protect a resident from inappropriate sexual contact, which is a violation of Oregon Administrative rules.
- January 19, 2022: Failed to provide safe environment Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration)State’s findings
The facility failed to exercise reasonable precautions against any condition that may threaten the health, safety, or welfare of residents. An investigation determined this is a violation of Oregon Administrative Rules.
- December 30, 2021: Failed to provide service Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
State’s findings
The facility failed to assist residents with mobility, bathing, personal hygiene, and toileting. An investigation determined this is a violation of Oregon Administrative Rules.
- December 30, 2021: Failed to provide service Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0030 (Resident Services)State’s findings
The facility failed to provide personal and other laundry services. An investigation determined this is a violation of Oregon Administrative Rules.
- December 23, 2021: Failed to provide safe environment Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0045 (Resident Health Services)State’s findings
The facility failed to provide delegation by a RN in accordance with the Oregon Administrative Rules. An investigation determined this is a violation of Oregon Administrative Rules.
- December 23, 2021: Failed to provide service Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0030 (Resident Services)State’s findings
The facility failed to perform resident services to assist resident in performing activities of daily living, An investigation determined this is a violation of Oregon Administrative Rules.
- December 21, 2021: Failed to administer medication as ordered Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)State’s findings
Alleged Perpetrator 2 (AP2) failed to provide a safe medication administration system to ensure The Alleged Victim's (AV) medications were administered as ordered. On multiple occasions AP2 signed out AVs narcotic pain medication, AP2 did not administered AVs medication. AP2's actions are considered neglect of care and constitutes abuse. The facility failed to provide a safe medication administration system which is a violation of Oregon Administrative Rules.
- December 21, 2021: Failed to protect resident from financial exploitation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
On or about December 22, 2021, the facility discovered a discrepancy in the narcotic logbook. Narcotic logbook indicates administration of pain medication to AV, the medication administration record does not indicate AV was administered the narcotic medication. AP2’s Narcotic count was off. AP2’s actions are a violation of resident rights, are considered neglect of care and constitute financial abuse. The facility failed to protect resident from financial exploitation, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- December 21, 2021: Failed to provide a safe medication administration system Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)State’s findings
According to documentation, the Alleged Perpetrator 2 (AP2) failed to provide a safe medication administration system to ensure the Alleged Victim's (AV) medication was administered as ordered. The failure placed AV at risk of harm, which is a violation of resident rights, is considered neglect of care and constitutes abuse. The facility failed to protect AV from neglect which is a violation of Oregon Administrative Rules.
- December 21, 2021: Failed to protect resident from financial exploitation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)State’s findings
According to documentation, the Alleged Perpetrator 2 (AP2) failed to protect the Alleged Victim from financial exploitation by taking his/her pain medication, AP2's actions are considered financial exploitation which constitutes abuse. The facility failed to protect the AV from theft, which is a violation of Oregon Administrative Rules.
- December 21, 2021: Failed to protect resident from financial exploitation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)State’s findings
According to documentation, the Alleged Perpetrator 2 (AP2) stole pain medication from the Alleged Victim, his/her actions are considered financial exploitation, which constitutes abuse. The facility failed to protect AV from medication theft, which is a violation of Oregon Administrative Rules.
- December 21, 2021: Failed to assure resident was safe Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)State’s findings
According to documentation, the Alleged Perpetrator 2 (AP2) failed to provide a safe medication administration system and falsified documentation to show AV received pain medication though it was not administered. The failure placed AV at risk of harm, which is a violation of resident rights, is considered neglect of care and constitutes abuse. The facility failed to ensure the resident was safe from neglect, which is a violation of Oregon Administrative Rules.
Read the full record on the state’s site →
ODHS lists only substantiated violations: “either a substantiated instance of abuse or a licensing violation. Open investigations and complaints that are being appealed by the provider are not listed.” Oregon counts neglect as a form of abuse; see the state’s definitions of abuse. Each violation shows the level ODHS gives it, in the state’s words (for example “2 - Minor harm or potential for moderate harm”), and any fine ODHS assessed. Inspection citations show the state’s severity level and scope, and the date ODHS recorded the problem as corrected when it lists one. Rule names come from the Oregon Administrative Rules. ODHS: “Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license.” This community is licensed for 70 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Oregon Department of Human Services, Long-Term Care Licensing, data as of October 15, 2026, showing the last five years. Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Assisted Living Facility
- License number
- 70M234
- License status
- Active
- Licensed capacity
- 70
- County
- Jackson County
Source: Oregon state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsOn the Oregon list of Medicaid providers (2026)
On the Oregon list of Medicaid providers. Listed as Lakeland Senior Living under Accepts Medicaid (ODHS licensing record). (state list, as of Sep 9, 2026)
Being on the list means the community has taken part in the program. Ask whether it has a Medicaid opening now, and how many residents it serves on Medicaid.
Staff pay and workplace safety3 OSHA inspections, 6 violations cited
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Dec 22, 2025: programmed (planned) inspection, complete (safety). Case open. 3 violations cited (1 serious, 2 other). Penalties: $2,118 proposed, $2,118 now. OSHA record. OSHA recorded the employer as 317742801 - Eagle Point Al LLC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Serious: Floors and walking surfaces (slips, trips and falls) (1910.22(a)(2)). Penalty $2,118 proposed, $2,118 now. To be fixed by Apr 27, 2026.
- Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Dec 22, 2025.
- Other than serious: Hazard communication (chemical labels, safety data sheets, training) (1910.1200(e)(1)(i)). Penalty $0 proposed, $0 now. To be fixed by Apr 27, 2026.
- Feb 23, 2022: complaint inspection, partial (health). Case closed May 20, 2022. 3 violations cited (3 serious). Penalties: $540 proposed, $540 now. OSHA record. OSHA recorded the employer as 317730014 - Csl-eagle Point LLC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Serious: Cited rule OAR. Penalty $180 proposed, $180 now. To be fixed by Apr 13, 2022.
- Serious: Bloodborne pathogens (needles, blood and body fluids) (1910.1030(f)(2)(i)). Penalty $180 proposed, $180 now. To be fixed by Apr 6, 2022.
- Serious: Bloodborne pathogens (needles, blood and body fluids) (1910.1030(g)(2)(vii)). Penalty $180 proposed, $180 now. To be fixed by Apr 13, 2022.
- Jan 30, 2017: programmed (planned) inspection, complete (safety). Case closed Feb 2, 2017. No violations cited. OSHA record. OSHA recorded the employer as 317715648 - Brookdale Senior Living Communities INC. Matched by street address; the name OSHA recorded differs from the community's.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby careNearest hospital 9.6 mi, nursing home 9.7 mi, pharmacy 0.5 mi
- Nearest hospital with an emergency room
- Providence Medford Medical Center, Medford. 9.6 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Avamere at Three Fountains, Medford. 9.7 miles away, straight line.
- Nearest home health agency office
- Providence Medford Home Care, Medford. 7.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walmart Pharmacy. 0.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 97524 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Siskiyou Dialysis, Medford, 9.7 miles away, straight line (CMS rating 2 of 5 stars)
Davita Rogue Valley Dialysis, Medford, 10.9 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 5 Medicare hospices tell CMS they serve ZIP code 97524.
Providence Medford Hospice, office in Medford, 7.6 miles away, straight line (CMS family survey rating 3 of 5 stars)
Signature Healthcare At Home, office in Central Point, 9.1 miles away, straight line (CMS family survey rating 3 of 5 stars)
Asante Hospice, office in Talent, 15.6 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Peacehealth, Springfield. 111.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- Wildfire risk to homes
- In Eagle Point, OR, risk to homes is greater than 72% of communities in Oregon and 88% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: relatively low. By hazard: inland flooding relatively moderate, wildfire relatively moderate, tornado very low, heat wave relatively high, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in June 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Oregon Department of Human Services, Long-Term Care Licensing inspection records | Oct 15, 2026 | See above |
| Oregon Medicaid provider list | Sep 9, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Lakeland Senior Living provide?
Lakeland Senior Living is licensed by the state of Oregon for assisted living in Eagle Point, Oregon. Its licensed capacity is 70 residents.
Does Lilisity rate Lakeland Senior Living?
No. We publish state licensing details for Lakeland Senior Living but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Lakeland Senior Living cost?
Assisted Living in Oregon typically starts at $4,600 to $5,800 a month. Based on 108 communities that publish prices. These are area figures, not this community's price. Lakeland Senior Living does not publish its prices.
How do I contact Lakeland Senior Living?
Use Lakeland Senior Living's website, mosaicms.com/community/lakeland-senior-living, or visit at 261 Loto Street, Eagle Point, OR 97524.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid