Assisted Living and Memory Care
Kinsington Oak Grove
77 Oak Grove Road, Medford, OR 97501 · Map
Licensed for 60 residents
Kinsington Oak Grove is a state-licensed assisted living, memory care community in Medford, Oregon. It is licensed for 60 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last inspection: Jul 7, 2026. See the record
License
Active, 60 residents
Residential Care Facility (Memory Care endorsement) 50R486.
Nearest emergency room
2.7 miles
Providence Medford Medical Center, rated 2 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Kinsington Oak Grove this community | 60 | Not published | Active | 35 deficiencies, 73 violations | |
| Orchards Assisted Living | 2.4 mi | 72 | Not published | Active | 8 deficiencies, 16 violations |
| Avamere at Waterford Assisted Living Facility | 2.5 mi | 85 | Not published | Active | 7 deficiencies, 10 violations |
| Farmington Square Medford | 2.5 mi | 81 | Not published | Active | 24 deficiencies, 51 violations |
| Table Rock Memory Care Community | 2.5 mi | 84 | Not published | Active | 43 deficiencies, 88 violations |
State inspection record35 deficiencies, 73 violations
- Last inspection
- July 7, 2026
- Inspections
- 6, 35 deficiencies cited
- Substantiated abuse
- 38
- Substantiated licensing violations
- 35
- Regulatory actions
- 1
- Fines assessed
- $15,833.00 (38 violations)
- Current owner since
- November 1, 2023
License conditions and other regulatory actions
- June 26, 2024 to December 2, 2025: License Condition, Failed to provide safe environment RCFCD24-00645; incident: CALMS - 00057686
The facility failed to operate in substantial compliance with Oregon Administrative Rules.
Rules: 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0034 (Resident Move-In and Evaluation); 411-054-0036 (Service Plan – General); 411-054-0040 (Change of Condition and Monitoring); 411-054-0045 (Resident Health Services)
Inspections
- July 7, 2026: Kitchen, 2 deficiencies cited report
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread
- Z0142: Administration Compliance severity level 2, scope L2 Widespread
- November 18, 2025: Kitchen, 2 deficiencies cited report
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread
- Z0142: Administration Compliance severity level 2, scope L2 Widespread
- June 3, 2024: Validation, 15 deficiencies cited report
- C0000: Comment severity level 0
- C0152: Facility Administration: Required Postings severity level 2, scope L2 Widespread, corrected October 10, 2025
- C0200: Resident Rights and Protection - General severity level 2, scope L2 Isolated, corrected October 10, 2025
- C0231: Reporting & Investigating Abuse-Other Action severity level 2, scope L2 Pattern, corrected June 6, 2025
- C0242: Resident Services: Activities severity level 2, scope L2 Widespread, corrected October 10, 2025
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- C0252: Resident Move-In and Eval: Res Evaluation severity level 2, scope L2 Pattern, corrected August 5, 2024
- C0260: Service Plan: General severity level 2, scope L2 Pattern, corrected October 10, 2025
- C0262: Service Plan: Service Planning Team severity level 2, scope L2 Pattern, corrected August 5, 2024
- C0270: Change of Condition and Monitoring severity level 2, scope L2 Pattern, corrected June 6, 2025
- C0280: Resident Health Services severity level 2, scope L2 Pattern, corrected August 5, 2024
- C0282: Rn Delegation and Teaching severity level 2, scope L2 Isolated, corrected August 5, 2024
- C0295: Infection Prevention & Control severity level 2, scope L2 Pattern, corrected December 29, 2024
- C0303: Systems: Treatment Orders severity level 2, scope L2 Isolated, corrected October 10, 2025
- C0355: Administrator: Administrator Requirements severity level 2, scope L2 Widespread, corrected October 10, 2025
- C0360: Staffing Requirements and Training: Staffing severity level 2, scope L2 Widespread, corrected October 10, 2025
- C0361: Acuity-Based Staffing Tool severity level 2, scope L2 Widespread, corrected August 5, 2024
- C0363: Acuity Based Staffing Tool - Updates & Plan severity level 2, scope L2 Pattern, corrected October 10, 2025
- C0420: Fire and Life Safety: Safety severity level 2, scope L2 Widespread, corrected August 5, 2024
- C0422: Fire and Life Safety: Training For Residents severity level 2, scope L2 Widespread, corrected August 5, 2024
- C0455: Inspections and Investigation: Insp Interval severity level 2, scope L2 Widespread, corrected October 10, 2025
- Z0140: Administration Responsibilities severity level 2, scope L2 Widespread, corrected October 10, 2025
- Z0142: Administration Compliance severity level 2, scope L2 Widespread, corrected October 10, 2025
- Z0162: Compliance With Rules Health Care severity level 2, scope L2 Widespread, corrected October 10, 2025
- Z0163: Nutrition and Hydration severity level 2, scope L2 Pattern, corrected August 5, 2024
- Z0164: Activities severity level 2, scope L2 Pattern, corrected December 29, 2024
- December 27, 2023: State Licensure, 2 deficiencies cited report
- C0000: Comment severity level 0
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread, corrected January 17, 2024
- Z0142: Administration Compliance severity level 2, scope L2 Widespread, corrected February 25, 2024
- September 16, 2022: Complaint Investig., 1 deficiency cited report
- C0010: Licensing Complaint Investigation severity level 2, scope L2 Isolated
- C0303: Systems: Treatment Orders severity level 2, scope L2 Isolated
- March 16, 2022: Initial Licensure, 13 deficiencies cited report
- C0000: Comment severity level 0
- C0252: Resident Move-In and Eval: Res Evaluation severity level 2, scope L2 Pattern, corrected May 10, 2022
- C0260: Service Plan: General severity level 2, scope L2 Pattern, corrected May 10, 2022
- C0270: Change of Condition and Monitoring severity level 2, scope L2 Pattern, corrected May 10, 2022
- C0303: Systems: Treatment Orders severity level 2, scope L2 Isolated, corrected May 10, 2022
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- C0310: Systems: Medication Administration severity level 2, scope L2 Pattern, corrected May 10, 2022
- C0540: Heating and Ventilation severity level 2, scope L2 Widespread, corrected May 10, 2022
- C0555: Call Sys, Exit Dr Alarm, Phones, Tv, Or Cable severity level 2, scope L2 Widespread, corrected May 10, 2022
- Z0142: Administration Compliance severity level 2, scope L2 Pattern, corrected May 10, 2022
- Z0162: Compliance With Rules Health Care severity level 2, scope L2 Pattern, corrected May 10, 2022
- Z0163: Nutrition and Hydration severity level 2, scope L2 Pattern, corrected May 10, 2022
- Z0164: Activities severity level 2, scope L2 Pattern, corrected May 10, 2022
- Z0165: Behavior severity level 2, scope L2 Pattern, corrected May 10, 2022
- Z0173: Secure Outdoor Recreation Area severity level 2, scope L2 Widespread, corrected May 10, 2022
Substantiated abuse or neglect
- April 2, 2026: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
The Alleged Victim (AV) relies on the facility to provide a safe environment. On April 2, 2026, AV had been pacing the facility halls. The staff placed a box of supplies in the hallway next to the wall. AV tripped over the box, striking their head and sustaining a laceration to the forehead. The Alleged Perpetrator 2 (AP2) was providing care for AV, but the front desk staff did not alert AP2 that the box was placed in the hallway. The facility failed to provide AV with a safe environment which is a violation of resident rights and is neglect which constitutes abuse. The allegation against AP2 was determined to be inconclusive.
- February 26, 2026: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
The Alleged Victim (AV) relies on the facility to provide a safe environment. The AV was able to leave the secure courtyard of the facility because the rear gate was left open and was able to go into the front on the facility and was observed by staff and brought back inside of the facility. The facility failed to provide AV with a safe environment but not ensuring that contractors and staff made sure the gate remained secure, which is neglect of care and constitutes abuse.
- September 24, 2025: Failed to provide safe environment Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $500.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The Alleged Victim (AV) relies on the facility to provide a safe environment and follow the AV's care plan. On or about 09/24/2025, AV suffered a fall in their room when going to the bathroom. AV suffered a fracture and other lacerations, along with pain in other extremities. The facility failed to install a soft light in AV's room as indicated by the service plan, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- July 17, 2025: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The Alleged Victim (AV) relies on the facility for cares and providing a safe environment. According to an investigation, AV suffered at least seventeen falls from 12/5/2025 through 09/17/2025 and at least twelve of those falls were unwitnessed. The facility failed to implement effective interventions to mitigate AV from falling and not all of the temporary service plans written with each fall, nor updated with additional interventions as AV continued to suffer from falls. The facility failed to update the service plan, which is a violation of resident rights, is considered neglect which constitutes abuse.
- July 8, 2025: Failed to administer medication as ordered Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)State’s findings
The Alleged Victim (AV) relies on the facility for medication administration. According to an investigation, AV had two teeth extracted on July 8, 2025, and was provided with orders for pain medication. The pain medication was not administered to AV until July 10, 2025. Between July 8, 2025, and July 10, 2025, AV experienced increased agitation and was the aggressor in a resident-to-resident altercation. The facility failed to administer medications as ordered for AV, which is a violation of resident rights, is neglect of care and constitutes abuse.
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- July 6, 2025: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The Alleged Victim (AV) relies on the facility to provide a safe environment. According to an investigation AV was struck in the head and neck by Witness 1 (W1) while facility staff watched W1 approach AV and strike them in the head. Both AV and W1 have a history of behaviors and resident-to-resident altercations, but the facility failed to implement interventions to keep AV safe. This is a violation of resident rights and constitutes neglect, which is abuse.
- June 11, 2025: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The Alleged Victim (AV) relies on the facility for care and to provide a safe environment. According to an investigation, Witness 1 (W1) and AV engaged in three resident to resident altercations from June 7, 2025, through June 11, 2025, and W1 was not administered their cognitive impairment behavioral medication from June 6, 2025, through June 8, 2025. The facility failed to implement any non-medication interventions to mitigate AV and W1 from having continued resident to resident altercations, which is a violation of resident rights and is neglect, which constitutes abuse.
- May 12, 2025: Failed to follow care plan Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The Alleged Victim (AV) relies on the facility to provide care and services. According to an investigation, AV's care plan states that AV has a history of falls and interventions were implemented to help mitigate AV from falling. One of the interventions was that AV was to have a bed alarm in place and working when AV is in bed. On or about May 12, 2025, AV was found on the floor of AV's room and had suffered an unwitnessed fall. The facility failed to follow the care plan, and the bed alarm was not in place at the time AV was found on the floor, which is a violation of resident rights, is neglect of care which constitutes abuse.
- May 5, 2025: Failed to properly plan care Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $1,125.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The Alleged Victim (AV) relies on the facility for care and services. According to an investigation, AV suffered a fall on or about May 5, 2025 and the facility did not put interventions in place or update the care plan with interventions for AV falling. AV continued to show signs of pain as noted by facility staff. AV suffered another fall on May 14, 2025, which resulted in a bilateral hip fracture. The facility failed to implement safety measures to help mitigate AV from falling, which is a violation of resident's rights, is considered neglect and constitutes abuse.
- April 3, 2025: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The Alleged Victim (AV) relies on the facility to provide care and a safe environment. According to an investigation, on or about 04/03/2025 AV suffered an unwitnessed fall that resulted in a traumatic head injury. AV had a history of falls prior to the fall on 04/03/2025 and the facility failed to implement progressive interventions to mitigate AV from falling, which is a violation of Oregon Administrative Rule, is considered neglect which constitutes abuse.
- March 22, 2025: Failed to follow care plan Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
On or about March 22, 2025, Witness #1 (W1) pinched the Alleged Victim (AV) on the wrist, causing a bruise. W1 is care planned for multiple interventions to avoid altercations, such as medication, change of face, redirect to an activity, take a walk or offer a snack or comforting object. W1 was not given his/her medication to assist with mood modification, or offered a snack or activity to re-direct him /her after having behaviors. The facility's failure to follow W1's care plan is a violation of resident rights, is considered neglect of care and constitutes abuse.
- March 4, 2025: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The Alleged Victim (AV) and Witness #1 (W1) have a history of multiple altercations with each other. On or about March 4, 2025, AV and W1 engaged in an altercation where W1 grabbed a teddy bear from AV and slapped AV in the face. Although neither resident was harmed, both were placed at risk for serious harm. Facility staff knew prior to this altercation that these two residents did not get along. According to documentation, there were no temporary service plans in place for AV or W1 to mitigate the risk of altercations with each other. The facility's failure is a violation of resident rights, is considered neglect of care and constitutes abuse.
- December 9, 2024: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General); 411-054-0070 (Staffing Requirements and Training)State’s findings
The Alleged Victim (AV) is a known fall risk, as AV's family advised the facility upon move in that AV had suffered falls at his/her previous placement. AV suffered three falls over 4 days. AV was sent to the hospital a few times after the falls. AV did not have a fall mat, bed alarm or chair alarm to alert staff of falls. AV is one person assist with transfers and one person assist with moving through the cottage in his/her wheelchair. The facility's failure to ensure AV's safety while ambulating is a violation of resident rights, is considered neglect of care and constitutes abuse.
- December 8, 2024: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
The Alleged Victim (AV) has a history of wandering into other residents rooms. AV has been involved in multiple altercations due to wandering into others rooms. On or about December 8, 2024, AV walked into Witness #1's (W1) room and W1 led AV out of his/her room. W1 held onto AV's wrists, stomped on AV's foot and punched AV before being separated by staff. The facility's failure to ensure interventions were appropriate to reduce the risk of altercations is a violation of resident rights, is considered neglect of care and constitutes abuse.
- November 4, 2024: Failed to follow care plan Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The Alleged Victim (AV) is a known fall risk and is care planned to have frequent safety checks, toileting care 6 times per shift, standby assist for transfers and have a pressure pad alarm in place while AV was in bed. On or about November 4, 2024, at approximately 1:20 am, another resident alerted staff that AV had fallen. AV suffered two abrasions to his/her back during the fall. AV's last safety check was performed at 12:00 am. AV's pressure pad alarm was not in place and did not alert staff to AV being up. The facility's failure to follow the care plan is a violation of resident rights, is considered neglect of care and constitutes abuse.
- October 17, 2024: Failed to provide proper food/nutrition Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
The Alleged Victim (AV) was ill and had agreed to stay in his/her room to avoid others getting sick. AV is care planned for his/her needs at meal time, due to AV's weakness from being ill. Staff were to cue AV to eat, assist AV to sit up to eat, take away old food, offer snacks and hydration and provide basic care to AV. On or about October 17, 2024, at 10:15 AM, AV was found in his/her room by staff, half off the bed, with AV's dinner tray from the night before, on the table next to AV. AV didn't eat his/her dinner on October 16, 2024, and was not served breakfast on October 17, 2024, nor was AV offered any snacks or liquids in between this time. Alleged Perpetrator #2 (AP2), Alleged Perpetrator #3 (AP3), Alleged Perpetrator #4 (AP4) and Alleged Perpetrator #5 (AP5, unknown) all were working during this time and did not check on AV from October 16 ,2024 at approximately 5:00 PM until AV was found by another staff at 10:15 AM the next day. AV went at least 23 hours without food or hydration, placing AV at risk for harm. AP2, AP3, AP4 and AP5's failure to follow the care plan is a violation of resident rights, is considered neglect of care and constitutes abuse. The facility's failure to ensure that facility staff followed the care plan is a violation of resident rights, is considered neglect of care and constitutes abuse.
- October 5, 2024: Failed to properly plan care Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $1,125.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The facility failed to appropriately care plan and implement interventions for the Alleged Victim (AV) to reduce the risk of falls. Over the course of two months, AV suffered multiple falls, with and without injury, leading to repeated unreasonable discomfort and pain. The facility failure is a violation of resident rights, are considered neglect of care and constitute abuse.
- October 3, 2024: Failed to provide safe environment Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $338.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
The Alleged Victim (AV) has had multiple unwitnessed falls. AV has suffered approximately 18 falls within the last 5 months. Three of AV's falls resulted in significant injury and change of condition. The results of AV's falls included 21 stitches on his/her lower left leg, a large bruise to AV's back and showing signs of confusion, and dizziness and shortness of breath, in which AV was sent to the local hospital. The facility's failure to ensure AV's safety is a violation of resident rights, is considered neglect of care and constitutes abuse.
- September 10, 2024: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $676.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
The Alleged Victim (AV) is a known fall risk and has a history of falls with and without injury. On or about September 10, 2024, AV had an unwitnessed fall in his/her room, where he/she appeared to try to use his/her bedside table to get out of bed and suffered a fall, causing a skin tear to his/her elbow, an abrasion to his/her shoulder and AV complained of pain in his/her back and knee. AV's bed alarm was pushed to the side and did not register AV getting out of bed. The facility's failure to adequately care plan regarding AV's falls caused unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- September 10, 2024: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $676.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
The Alleged Victim (AV) is a known fall risk and has a history of falls with and without injury. On or about September 29, 2024, AV had an unwitnessed fall in his/her bathroom, suffering a skin tear to his/her upper arm. AV's pressure pad alarm was not on at the time of the fall, therefore staff were not alerted that AV was out of bed. The facility's failure to ensure AV's pressure alarm was on placed AV at risk for serious harm, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- September 10, 2024: Failed to follow care plan Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $500.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The Alleged Victim (AV) is a known fall risk. AV has suffered 5 falls between July 31, 2024 and September 10, 2024. AV is care planned to have a bed alarm. On or about September 10, 2024, AV suffered a fall and was found in the doorway of his/her room. AV did not have a pressure alarm on his bed, so staff were not notified that AV was out of his/her bed. The facility's failure to follow the care plan, to have a bed alarm in place, placed AV at risk for harm, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- September 3, 2024: Failed to follow care plan Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General); 411-054-0070 (Staffing Requirements and Training)State’s findings
The Alleged Victim (AV) and Witness #1 (W1) engaged in multiple altercations between July 2024 and October 2024. W1 is care planned to have safety checks six times per shift and AV every 2-3 hours. AV and W1 were to be kept separated and to monitor W1 for increased agitation, aggression and emotional outbursts. The facility's failure to ensure resident safety and ensure care plans are being followed is a violation of resident rights, is considered neglect of care and constitutes abuse.
- September 3, 2024: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $338.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
The Alleged Victim (AV) has been involved in multiple altercations and is known to target residents. AV and Witness #1 (W1) engaged in multiple altercations from July 2024 to October 2024. Interventions in place were to keep AV and W1 separated and later to keep AV separated from W1 at all times. The facility's failure to ensure AV and W1 were kept separated caused AV physical harm, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- July 14, 2024: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0070 (Staffing Requirements and Training)State’s findings
The Alleged Victim (AV) and Witness #1 (W1) have a history of engaging in altercations. On or about July 14, 2024, W1 and AV engaged in an altercation where W1 jabbed or hit AV in the torso. Neither resident was injured. On the same day, staff were instructed to monitor AV's whereabouts and for staff to monitor W1 for behaviors, monitor his/her whereabouts when agitated and complete frequent safety checks. On or about July 20, 2024, AV and W1 engaged in an altercation where W1 hit AV and then followed AV and staff to AV's room where W1 forcefully pushed and pulled AV into his/her room. The facility's failure to provide a safe environment placed AV at risk for serious harm. The facility's failure is a violation of resident rights, is considered neglect of care and constitutes abuse.
- May 23, 2024: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
According to the documentation, the facility failed to properly care plan appropriate interventions for Witness 1’s (W!) known behaviors resulting in resident-to-resident altercations. On or about May 23, 2024, the Alleged Victim (AV) reported to care staff that W1 had touched them inappropriately in the groin. There was no documented evidence the facility implemented appropriate interventions to prevent W1 from instigating resident to resident altercations, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- March 20, 2024: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
According to the documentation, the facility failed to properly care plan appropriate interventions for the Alleged Victim (AV) history of resident-to-resident altercations with Witness 1 (W1). From approximately March 02, 2024, through April 05, 2024, AV and W1 were involved in approximately four physical altercations. The failure to properly care plan appropriate interventions to prevent physical altercations resulted in multiple physical altercations between the AV and W1, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- March 20, 2024: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
According to the documentation, the facility failed to properly care plan appropriate interventions to prevent physical altercations between the Alleged Victim (AV) and Witness 1 (W1). On or about April 10, 2024, the AV and W1 were involved in a physical altercation causing a skin tear to the AV. The AV and W1 had a history of physical altercations and there was no documented evidence of appropriate intervention to mitigate the altercations, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- March 19, 2024: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
According to the documentation, the facility failed to properly care plan appropriate interventions for the Alleged Victim’s (AV) known behaviors resulting in resident-to-resident altercations. From approximately December 03, 2023, through April 05, 2024, AV was involved in approximately five resident to resident altercations with no interventions put in place to prevent AV’s known behaviors, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- November 30, 2023: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
According to the documentation, the facility failed to implement appropriate interventions for Witness 1’s (W1) known behavior of wandering into other resident rooms. The failure resulted in approximately nine resident to resident altercations between October 09, 2023, through December 03, 2023, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- October 19, 2023: Failed to provide safe environment Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; RCFCP24-01247 $0.00 fine assessed; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
The Alleged Victim (AV) is known to engage in verbal altercations with staff and other residents and staff are to do safety checks at least one time per shift. Witness #1 (W1) has behaviors and has engaged in altercations with AV in the past. W1 is care planned for safety checks two to three times per shift. On or about October 17, 2023, staff heard a commotion coming from the dining area, staff arrived to find AV on the floor, stating that W1 pushed him/her. AV complained of pain in his/her hip. AV was transported to the hospital where he/she was diagnosed with broken hip. The facility failed to provide documentation that they followed AV or W1's care plan to do safety checks as noted in the care plan. The facility's failure to provide a safe environment is a violation of resident rights, is considered neglect of care and constitutes abuse.
- August 14, 2023: Failed to follow care plan Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The Alleged Victim (AV) is care planned as a two person transfer. On or about August 14, 2023, it was discovered that AV had a bruise on his/her right chest. On or about August 20, 2023, AV was sent to the hospital and was diagnosed with a fractured rib. During the course of the investigation, and based on information from AV, it was determined that AV was transferred by Alleged Perpetrator #2 (AP2) without assistance on or about August 12, 2023, causing AV's fractured rib. Alleged Perpetrator #2 (AP2) failed to follow AV's care plan of using two people to transfer AV, which is a violation of resident rights, is considered neglect of care and constitutes abuse. The facility's failure to ensure the care plan was followed is a violation of resident rights, is considered neglect of care and constitutes abuse.
- July 28, 2023: Failed to provide a safe medication administration system Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $338.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)State’s findings
According to the documentation, the facility failed to ensure a safe medication administration system was in place for the Alleged Victim (AV). The failure resulted in the facility not obtaining medication refills in timely resulting the in the AV to go without multiple medications for an extended period, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- March 13, 2023: Failed to provide a safe medication administration system Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $1,350.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)State’s findings
According to the documentation, the facility failed to provide a safe medication administration system for the Alleged Victim by not acquiring all of their medication before moving into the facility. The failure resulted in the AV missing approximately 10 days of medication before needing to be treated at a hospital, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- November 15, 2022: Failed to provide peri care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $225.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)State’s findings
According to the documentation, the facility failed to provide peri care for the Alleged Victim (AV). The failure resulted in the AV not receiving peri care on the night of November 14, 2022, through the morning of November 15, 2022, resulting in the AV laying in a urine-soaked bed causing unreasonable discomfort and loss of dignity, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- September 27, 2022: Failed to care plan in accordance with assessment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The facility failed to provide appropriate assessment, implement interventions, and appropriately care planning related to AV’s repeated falls. The failure resulted in AV experiencing approximately 6 falls, and causing repeated discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- September 3, 2022: Failed to properly plan care Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $169.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
According to the documentation, the facility failed to properly care plan and implement interventions for the Alleged Victim (AV) to prevent falls. The failure resulted in AV experiencing four falls, the third fall resulting in skin tears and hip pain, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
- August 30, 2022: Failed to provide a safe medication administration system Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $338.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)State’s findings
According to documentation, the facility failed to provide a safe medication administration system. The failure resulted in the Alleged Victim (AV) missing approximately four doses of antibiotics between 08/29/2022 through 09/01/2022, for an infection causing unreasonable discomfort, which is a violation of resident rights and is considered neglect of care and constitutes abuse.
- August 18, 2022: Failed to provide a safe medication administration system Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $169.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)State’s findings
According to documentation, the facility failed to provide a safe medication administration system to ensure the Alleged Victim’s medications were administered as ordered. The failure resulted in the Alleged Victim (AV) receiving double doses of two medications causing dizziness and unreasonable discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse.
Substantiated licensing violations
- August 11, 2026: Failed to make facility or resident records accessible Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0105 (Inspections and Investigations)State’s findings
The facility failed to provide records to the Department upon request which is a violation of Oregon Administrative Rules.
- June 9, 2026: Failed to follow care plan Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
The facility and Alleged Perpetrator 2 (AP2) failed to follow the care plan for the Alleged Victim. The facility failure is a violation of Oregon Administrative Rule. AP2's failure to follow the care plan is a violation of resident rights, is neglect which constitutes abuse.
- April 25, 2026: Failed to follow care plan Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
The Alleged Victim (AV) relies on the facility for providing care and services. On 04/25/2026, Alleged Perpetrator 2 (AP2) was providing care for AV in bed and AP2 pulled AV's bed away from the wall. AV then fell out of the bed between the wall and the bed, sustaining a head injury. Moving the bed away from the wall was not part of AV's care plan. The facility failed to follow the care plan for AV, which is a violation of Oregon Administrative Rule. AP2 failed to follow AV's care plan, which is a violation of resident rights, is neglect and constitutes abuse.
- October 28, 2025: Failed to provide a safe medication administration system Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)State’s findings
The Alleged Victim (AV) relies on the facility to provide a safe medication administration system. According to an investigation, Alleged Perpetrator 2 (AP2) mixed AV's medications with AV's breakfast plate and left that plate with the facility kitchen staff. AP2 is required to administer medication to AV and not leave it until AP2 sees AV take the medication or properly dispose refused medications. The plate was given to another resident, Witness 1 (W1), who consumed AV's medications with the food. The facility failed to provide a safe medication administration system, which is a violation of Oregon Administrative Rule. AP2 failed to provide a safe medication system for AV, which is considered neglect of care and constitutes abuse.
- October 28, 2025: Failed to administer medication as ordered Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)State’s findings
The Alleged Victim (AV) relies on the facility to provide a safe medication administration system. According to an investigation, Alleged Perpetrator 2 (AP2) mixed AV's medication into AV's meal and left the meal unattended with the kitchen staff. As a result, AV did not receive AV's medications as prescribed. The facility failed to provide a safe medication administration system, which is a violation of Oregon Administrative Rule. AP2 failed to provide a safe medication system for AV, which is a violation of resident rights and is neglect which constitutes abuse.
Show all 35
- October 28, 2025: Failed to follow care plan Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
The Alleged Victim (AV) relies on the facility for care and services. According to an investigation, Alleged Perpetrator 2 (AP2) used a gait belt to transfer AV, which is not in AV's care plan. The facility had told AP2 that they do not use gait belts, but AP2 continued to use them resulting in AV getting bruised. The facility allegedly failed to follow the care plan. An investigation determined the allegation to be inconclusive. The allegation that AP2 neglected AV was investigated and determined to be substantiated. This is a violation of Oregon Administrative Rule.
- August 23, 2025: Failed to follow care plan Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
The Alleged Victim (AV) relies on the facility to provide care and services. According to an investigation, the facility failed to follow the care plan for AV, which is a violation of Oregon Administrative Rule. The Alleged Perpetrator 2 (AP2) did not follow the care plan for AV which resulted in AV falling and risking physical harm which is a violation of resident rights and is neglect, which constitutes abuse.
- April 6, 2025: Failed to administer medication as ordered Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
The facility failed to provide a safe medication administration system for the Alleged Victim (AV). The failure is a violation of Oregon Administrative Rules. AP2 failed to provide a safe medication administration system for AV. AP2's actions are a violation of resident rights, considered neglect, which constitutes abuse.
- March 31, 2025: Failed to protect resident from mental or emotional abuse Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
The Alleged Victim (AV) relies on the facility to protect the resident from emotional abuse. AV is known to have behaviors with residents and staff and the facility had care planned around those behaviors. According to an investigation on or about March 31, 2025, the Alleged Perpetrator 2 (AP2) threw a beverage at AV after AV threw water at AP2 during a behavioral episode. AP2 failed in their duty of care and protection of AV, which is a violation of resident's rights and constitutes abuse. The facility failed to protect AV from emotional abuse which is violation of Oregon Administrative Rules.
- January 2, 2025: Failed to assure resident rights Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
On or about January 2, 2025, Alleged Perpetrator #2 (AP2) posted a video of the Alleged Victim (AV) on social media. Staff are not permitted to use personal cell phones while at work. AP2 took the video of AV with the intention to show other staff AV's behaviors, however, during the video, it appears AP2 is mocking and laughing at AV. Facility staff familiar with AV concluded that AV was upset about the video. AP2's actions are a violation of resident rights, are considered neglect of care and constitute emotional abuse. The facility's failure to ensure AV's rights is a violation of Oregon Administrative Rules.
- November 4, 2024: Failed to follow care plan Licensing Violation; Level 2 - Minor harm or potential for moderate harm; fine $375.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0036 (Service Plan – General)State’s findings
The Alleged Victim (AV) is a know fall risk and is care planned to be assisted with transfers. On or about November 2, 2024, AV was in the TV room with Alleged Perpetrator #2 (AP2) when AV stood up from his/her wheelchair. AP2 advised AV to sit back down and when AV tried to sit, his/her wheelchair moved and AV fell to the floor. AP2 did not assist AV and did not assure that AV's wheelchair brakes were locked. AP2's failure to follow the care plan and assist AV with a transfer is a violation of resident rights, is considered neglect of care and constitutes abuse. The facility's failure to ensure the care plan was being followed is a violation of Oregon Administrative Rules.
- September 25, 2024: Failed to provide service Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services)State’s findings
The Alleged Victim (AV) is known to be impatient. AV is a one person assist with transfers. On or about September 25, 2024, AV was being impatient and wanted to go to his/her room. Alleged Perpetrator #2 (AP2) assisted AV to his/her room, where AV requested to be transferred from his/her wheelchair. AP2 did not transfer AV as requested and left AV's room, advising AP2 would return in 5 minutes. After approximately 15 minutes, staff heard AV yelling for help. Staff entered AV's room to find AV on the floor from attempting to self-transfer. AV suffered a bruise to his/her leg/hip area. AP2's failure to provide service as requested to AV placed AV at risk for harm, which is a violation of resident rights, is considered neglect of care and constitutes abuse. The facility's failure to ensure AV's safety is a violation of Oregon Administrative Rules.
- September 9, 2024: Failed to protect resident from financial exploitation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
On or about September 9, 2024, the Alleged Victim (AV) told staff that Alleged Perpetrator #2 (AP2) took his/her phone to replace a battery and never returned it. AP2's actions are a violation of resident rights, are considered neglect of care and constitute financial abuse. The facility's failure is a violation of Oregon Administrative Rules.
- August 9, 2024: Failed to protect resident from financial exploitation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
On or about August 9, 2024, the Alleged Victim (AV) reported to staff that approximately $8.000.00 in jewelry was stolen from him/her. Alleged Perpetrator #2 (AP2) was questioned by the police and didn't have a consistent story regarding the missing jewelry. AP2 tried to state he/she found the jewelry in another residents room, but later confessed to taking the jewelry from AV. Most of AV's jewelry was returned, however, there was a ring still missing. AP2's actions are a violation of resident rights, are considered neglect of care and constitute financial abuse. The facility's failure is a violation of Oregon Administrative Rules.
- November 23, 2023: Failed to follow care plan Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)State’s findings
According to the documentation, the Alleged Perpetrator (AP2) failed to follow the Alleged Victim’s (AV) service plan when the AV required assistance with transferring. The failure resulted in the AV suffering a fall and received a skin tear, which is a violation of resident rights and is considered abuse. The facility failed to follow the care plan which is a violation of Oregon Administrative rules.
- September 25, 2023: Failed to protect resident from verbal abuse Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)State’s findings
According to the documentation, the Alleged Perpetrator (AP2) failed to protect the Alleged Victim (AV) from verbal abuse. The failure resulted in the AV hearing a derogatory remark made by AP2 resulting in the AV experiencing emotional damage and made them cry, which is a violation of resident rights and is considered verbal abuse. The facility failed to provide a safe environment with is a violation of Oregon Administrative Rules.
- July 28, 2023: Failed to administer medication as ordered Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)State’s findings
According to the documentation, the Alleged Perpetrator (AP2) failed to administer medication as prescribed to the Alleged Victim (AV). AP2 admitted to not administer medications to the AV on or about July 28, 2023, as prescribed, which is a violation of resident rights and is considered abuse. The facility failed to provide a safe medication administration system which is a violation of Oregon Administrative Rules.
- July 28, 2023: Failed to administer medication as ordered Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)State’s findings
According to the documentation, the Alleged Perpetrator (AP2) failed to administer medication as prescribed to the Alleged Victim (AV). AP2 admitted to not administer medications to the AV on or about July 28, 2023, as prescribed, which is a violation of resident rights and is considered abuse. The facility failed to provide a safe medication administration system which is a violation of Oregon Administrative Rules.
- July 28, 2023: Failed to administer medication as ordered Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)State’s findings
According to the documentation, the Alleged Perpetrator (AP2) failed to administer medication as prescribed to the Alleged Victim (AV). AP2 admitted to not administer medications to the AV on or about July 28, 2023, as prescribed, which is a violation of resident rights and is considered abuse. The facility failed to provide a safe medication administration system which is a violation of Oregon Administrative Rules.
- July 28, 2023: Failed to administer medication as ordered Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)State’s findings
According to the documentation, the Alleged Perpetrator (AP2) failed to administer medication as prescribed to the Alleged Victim (AV). AP2 admitted to not administer medications to the AV on or about July 28, 2023, as prescribed, which is a violation of resident rights and is considered abuse. The facility failed to provide a safe medication administration system which is a violation of Oregon Administrative Rules.
- July 28, 2023: Failed to administer medication as ordered Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)State’s findings
According to the documentation, the Alleged Perpetrator (AP2) failed to administer medication as prescribed to the Alleged Victim (AV). AP2 admitted to not administer medications to the AV on or about July 28, 2023, as prescribed, which is a violation of resident rights and is considered abuse. The facility failed to provide a safe medication administration system which is a violation of Oregon Administrative Rules.
- July 28, 2023: Failed to administer medication as ordered Licensing Violation; Level 2 - Minor harm or potential for moderate harm; fine $338.00; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)State’s findings
According to the documentation, the Alleged Perpetrator (AP2) failed to administer medication as prescribed to the Alleged Victim (AV). AP2 admitted to not administer medications to the AV on or about July 28, 2023, as prescribed, which is a violation of resident rights and is considered abuse. The facility failed to provide a safe medication administration system which is a violation of Oregon Administrative Rules.
- July 28, 2023: Failed to administer medication as ordered Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)State’s findings
According to the documentation, the Alleged Perpetrator (AP2) failed to administer medication as prescribed to the Alleged Victim (AV). AP2 admitted to not administer medications to the AV on or about July 28, 2023, as prescribed, which is a violation of resident rights and is considered abuse. The facility failed to provide a safe medication administration system which is a violation of Oregon Administrative Rules.
- July 28, 2023: Failed to administer medication as ordered Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)State’s findings
According to the documentation, the Alleged Perpetrator (AP2) failed to administer medication as prescribed to the Alleged Victim (AV). AP2 admitted to not administer medications to the AV on or about July 28, 2023, as prescribed, which is a violation of resident rights and is considered abuse. The facility failed to provide a safe medication administration system which is a violation of Oregon Administrative Rules.
- July 28, 2023: Failed to administer medication as ordered Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)State’s findings
According to the documentation, the Alleged Perpetrator (AP2) failed to administer medication as prescribed to the Alleged Victim (AV). AP2 admitted to not administer medications to the AV on or about July 28, 2023, as prescribed, which is a violation of resident rights and is considered abuse. The facility failed to provide a safe medication administration system which is a violation of Oregon Administrative Rules.
- July 28, 2023: Failed to administer medication as ordered Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)State’s findings
According to the documentation, the Alleged Perpetrator (AP2) failed to administer medication as prescribed to the Alleged Victim (AV). AP2 admitted to not administer medications to the AV on or about July 28, 2023, as prescribed, which is a violation of resident rights and is considered abuse. The facility failed to provide a safe medication administration system which is a violation of Oregon Administrative Rules.
- July 28, 2023: Failed to administer medication as ordered Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)State’s findings
According to the documentation, the Alleged Perpetrator (AP2) failed to administer medication as prescribed to the Alleged Victim (AV). AP2 admitted to not administer medications to the AV on or about July 28, 2023, as prescribed, which is a violation of resident rights and is considered abuse. The facility failed to provide a safe medication administration system which is a violation of Oregon Administrative Rules.
- July 28, 2023: Failed to administer medication as ordered Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)State’s findings
According to the documentation, the Alleged Perpetrator (AP2) failed to administer medication as prescribed to the Alleged Victim (AV). AP2 admitted to not administer medications to the AV on or about July 28, 2023, as prescribed, which is a violation of resident rights and is considered abuse. The facility failed to provide a safe medication administration system which is a violation of Oregon Administrative Rules.
- July 28, 2023: Failed to administer medication as ordered Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)State’s findings
According to the documentation, the Alleged Perpetrator (AP2) failed to administer medication as prescribed to the Alleged Victim (AV). AP2 admitted to not administer medications to the AV on or about July 28, 2023, as prescribed, which is a violation of resident rights and is considered abuse. The facility failed to provide a safe medication administration system which is a violation of Oregon Administrative Rules.
- July 28, 2023: Failed to administer medication as ordered Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)State’s findings
According to the documentation, the Alleged Perpetrator (AP2) failed to administer medication as prescribed to the Alleged Victim (AV). AP2 admitted to not administer medications to the AV on or about July 28, 2023, as prescribed, which is a violation of resident rights and is considered abuse. The facility failed to provide a safe medication administration system which is a violation of Oregon Administrative Rules.
- July 28, 2023: Failed to administer medication as ordered Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)State’s findings
According to the documentation, the Alleged Perpetrator (AP2) failed to administer medication as prescribed to the Alleged Victim (AV). AP2 admitted to not administer medications to the AV on or about July 28, 2023, as prescribed, which is a violation of resident rights and is considered abuse. The facility failed to provide a safe medication administration system which is a violation of Oregon Administrative Rules.
- July 28, 2023: Failed to administer medication as ordered Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)State’s findings
According to the documentation, the Alleged Perpetrator (AP2) failed to administer medication as prescribed to the Alleged Victim (AV). AP2 admitted to not administer medications to the AV on or about July 28, 2023, as prescribed, which is a violation of resident rights and is considered abuse. The facility failed to provide a safe medication administration system which is a violation of Oregon Administrative Rules.
- July 28, 2023: Failed to administer medication as ordered Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)State’s findings
According to the documentation, the Alleged Perpetrator (AP2) failed to administer medication as prescribed to the Alleged Victim (AV). AP2 admitted to not administer medications to the AV on or about July 28, 2023, as prescribed, which is a violation of resident rights and is considered abuse. The facility failed to provide a safe medication administration system which is a violation of Oregon Administrative Rules.
- October 2, 2022: Failed to protect resident from physical abuse Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)State’s findings
According to documentation Alleged Perpetrator 2 (AP) failed to remove themselves from an altercation with the Alleged Victim (AV). The failure resulted in AP2 grabbing AV’s wrists and hands and pushing AV, causing bruising and emotional discomfort, which is a violation of resident rights, is considered neglect of care and constitutes abuse. The facility failed to provide a safe environment which is a violation of Oregon Administrative Rules.
- August 28, 2022: Failed to provide a safe medication administration system Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0055 (Medications and Treatments)State’s findings
The facility failed to carry out medication and treatment orders as prescribed. An investigation concluded a licensing violation occurred.
Read the full record on the state’s site →
ODHS lists only substantiated violations: “either a substantiated instance of abuse or a licensing violation. Open investigations and complaints that are being appealed by the provider are not listed.” Oregon counts neglect as a form of abuse; see the state’s definitions of abuse. Each violation shows the level ODHS gives it, in the state’s words (for example “2 - Minor harm or potential for moderate harm”), and any fine ODHS assessed. Inspection citations show the state’s severity level and scope, and the date ODHS recorded the problem as corrected when it lists one. Rule names come from the Oregon Administrative Rules. ODHS: “Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license.” This community is licensed for 60 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Oregon Department of Human Services, Long-Term Care Licensing, data as of October 15, 2026, showing the last five years. Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Residential Care Facility (Memory Care endorsement)
- License number
- 50R486
- License status
- Active
- Licensed capacity
- 60
- County
- Jackson County
- Administrator (Oregon provider record)
- Christina Bell
Source: Oregon state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator (Oregon provider record) name from public records we reviewed, as of Oct 12, 2026.
Paying with Medicaid and other programsOn the Oregon list of Medicaid providers (2026)
On the Oregon list of Medicaid providers. Listed as Kinsington Oak Grove under Accepts Medicaid (ODHS licensing record). (state list, as of Sep 9, 2026)
Being on the list means the community has taken part in the program. Ask whether it has a Medicaid opening now, and how many residents it serves on Medicaid.
Staff pay and workplace safety1 OSHA inspection, 1 violation cited
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Feb 6, 2024: complaint inspection, partial (health). Case closed Aug 19, 2024. 1 violation cited (1 serious). Penalties: $2,420 proposed, $2,420 now. OSHA record. OSHA recorded the employer as 317735474 - Heirloom Living Centers LLC. Matched by street address; the name OSHA recorded differs from the community's.
Details
- Serious: Cited rule OAR. Penalty $2,420 proposed, $2,420 now. To be fixed by Apr 15, 2024.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby careNearest hospital 2.7 mi, nursing home 2.1 mi, pharmacy 0.4 mi
- Nearest hospital with an emergency room
- Providence Medford Medical Center, Medford. 2.7 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Avamere Health Services of Rogue Valley, Medford. 2.1 miles away, straight line.
- Nearest home health agency office
- Accentcare Home Health Of Rogue Valley, LLC, Medford. 2.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- West Main Pharmacy. 0.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 97501 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Siskiyou Dialysis, Medford, 2.0 miles away, straight line (CMS rating 2 of 5 stars)
Davita Rogue Valley Dialysis, Medford, 4.4 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 7 Medicare hospices tell CMS they serve ZIP code 97501.
Signature Healthcare At Home, office in Central Point, 3.0 miles away, straight line (CMS family survey rating 3 of 5 stars)
Providence Medford Hospice, office in Medford, 4.1 miles away, straight line (CMS family survey rating 3 of 5 stars)
Asante Hospice, office in Talent, 8.2 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Peacehealth, Springfield. 121.8 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively low; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- Wildfire risk to homes
- In Medford, OR, risk to homes is greater than 70% of communities in Oregon and 88% of communities nationwide. USDA rates the whole town or city, not this address. (USDA Forest Service, Wildfire Risk to Communities, April 2026)
- FEMA National Risk Index
- Overall: relatively low. By hazard: inland flooding relatively low, wildfire relatively moderate, tornado very low, heat wave relatively high, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The state recorded a finding in August 2026. What was it, and how was it fixed?
- What does the base rate include, and when did rates last go up?
- How many caregivers work in memory care during the day, the evening and overnight, and for how many residents?
- What dementia training does each caregiver get before working alone, and every year after?
- How do staff respond when a resident is agitated, frightened or tries to leave?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Oregon Department of Human Services, Long-Term Care Licensing inspection records | Oct 15, 2026 | See above |
| Oregon Medicaid provider list | Sep 9, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | See above |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Kinsington Oak Grove provide?
Kinsington Oak Grove is licensed by the state of Oregon for assisted living, memory care in Medford, Oregon. Its licensed capacity is 60 residents.
Does Lilisity rate Kinsington Oak Grove?
No. We publish state licensing details for Kinsington Oak Grove but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Kinsington Oak Grove cost?
Assisted Living in Oregon typically starts at $4,600 to $5,800 a month. Based on 108 communities that publish prices. These are area figures, not this community's price. Kinsington Oak Grove does not publish its prices.
How do I contact Kinsington Oak Grove?
Visit Kinsington Oak Grove at 77 Oak Grove Road, Medford, OR 97501.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid