Assisted Living
Horton Plaza
1122 Spring Street, Medford, OR 97504 · Map
Licensed for 18 residents
Horton Plaza is a state-licensed assisted living community in Medford, Oregon. It is licensed for 18 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
This community does not publish its prices.
Area costs
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Last inspection: Aug 17, 2023. See the record
License
Active, 18 residents
Residential Care Facility 50R145.
Nearest emergency room
0.1 miles
Providence Medford Medical Center, rated 2 of 5 stars by CMS.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Horton Plaza this community | 18 | Not published | Active | 6 deficiencies, 4 violations | |
| Avamere at Waterford Assisted Living Facility | 0.3 mi | 85 | Not published | Active | 7 deficiencies, 10 violations |
| Orchards Assisted Living | 0.4 mi | 72 | Not published | Active | 8 deficiencies, 16 violations |
| Pacific Living Centers of Medford at Brookhurst | 0.7 mi | 14 | Not published | Active | 19 deficiencies, 9 violations |
| Meadowlark Memory Care | 0.7 mi | 13 | Not published | Active | 34 deficiencies, 12 violations |
State inspection record6 deficiencies, 4 violations
- Last inspection
- August 17, 2023
- Inspections
- 2, 6 deficiencies cited
- Substantiated abuse
- 1
- Substantiated licensing violations
- 3
- Regulatory actions
- 0
- Fines assessed
- $250.00 (1 violation)
- Current owner since
- September 23, 2017
Inspections
- August 17, 2023: State Licensure, 1 deficiency cited report
- C0000: Comment severity level 0
- C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread, corrected December 31, 2024
- C0455: Inspections and Investigation: Insp Interval severity level 2, scope L2 Widespread, corrected December 31, 2024
- February 3, 2022: Validation, 5 deficiencies cited report
- C0000: Comment severity level 0
- C0270: Change of Condition and Monitoring severity level 2, scope L2 Isolated, corrected April 1, 2022
- C0300: Systems: Medications and Treatments severity level 2, scope L2 Pattern, corrected April 1, 2022
- C0303: Systems: Treatment Orders severity level 2, scope L2 Isolated, corrected April 1, 2022
- C0310: Systems: Medication Administration severity level 2, scope L2 Pattern, corrected April 1, 2022
- C0330: Systems: Psychotropic Medication severity level 2, scope L2 Isolated, corrected April 1, 2022
Substantiated abuse or neglect
- September 21, 2022: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $250.00; report
Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare)State’s findings
Alleged Victim (AV) care plan states that private caregivers are to prevent falls to AV by providing support and assistance at all times, AV has 24/7 private caregivers. On or about September 9, 2022, a private caregiver was assisting AV transfer to a wheelchair and the brakes were not all the way "ON" causing the chair to slip away and AV sustaining a fall. On or about September 21, 2022, the private caregiver was suspected to have fallen asleep and AV was found on the floor next to their bed with the overnight caregiver nearby. AV was sent to the ER as a result of this fall. The facility failed to provide a safe environment for AV, which is a violation of resident rights, is neglect of care and constitutes abuse.
Substantiated licensing violations
- December 16, 2022: Failed to follow care plan Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections)State’s findings
According to the documentation, Alleged Perpetrator (AP2) failed to follow Alleged Victim’s (AV) service plan in providing stand-by assistance with all transfers. The failure resulted in AV self-transferring and sustaining a fall with injury, which is a violation of resident rights, is considered neglect of care and constitutes abuse. The facility failed to ensure AV’s care plan was followed, which is a violation of Oregon Administrative Rules.
- October 1, 2022: Failed to submit timely or adequate staffing documentation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
Rules: 411-061-0010State’s findings
On or about October 1, 2022, the Oregon Health Authority reported to the Department that Respondent failed to comply with weekly reporting requirements of vaccinated individuals, residents and staff, to the proper authority as required by law. This failure has been ongoing from September 1, 2022 to September 30, 2022, for a total of 30 days.
- January 12, 2022: Failed to administer ordered medication Licensing Violation; Level 1 - No harm or potential for minor harm; report
Rules: 411-054-0055 (Medications and Treatments)State’s findings
The allegation that the facility failed to carry out medication orders as prescribed in accordance with OAR 411-054-0055(1)(f) per complaint that the facility did not administer resident's medication was verified.
Read the full record on the state’s site →
ODHS lists only substantiated violations: “either a substantiated instance of abuse or a licensing violation. Open investigations and complaints that are being appealed by the provider are not listed.” Oregon counts neglect as a form of abuse; see the state’s definitions of abuse. Each violation shows the level ODHS gives it, in the state’s words (for example “2 - Minor harm or potential for moderate harm”), and any fine ODHS assessed. Inspection citations show the state’s severity level and scope, and the date ODHS recorded the problem as corrected when it lists one. Rule names come from the Oregon Administrative Rules. ODHS: “Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license.” This community is licensed for 18 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Oregon Department of Human Services, Long-Term Care Licensing, data as of October 15, 2026, showing the last five years. Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Residential Care Facility
- License number
- 50R145
- License status
- Active
- Licensed capacity
- 18
- County
- Jackson County
Source: Oregon state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Staff pay and workplace safety1 OSHA inspection, 1 violation cited
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Feb 26, 2024: programmed (planned) inspection, complete (safety). Case closed Aug 19, 2024. 1 violation cited (1 other). Penalties: $0 proposed, $0 now. OSHA record. OSHA recorded the employer as 317735658 - Horton Plaza LLC.
Details
- Other than serious: Cited rule OAR. Penalty $0 proposed, $0 now. To be fixed by Apr 8, 2024.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby careNearest hospital 0.1 mi, nursing home 0.1 mi, pharmacy 0.4 mi
- Nearest hospital with an emergency room
- Providence Medford Medical Center, Medford. 0.1 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Avamere at Three Fountains, Medford. 0.1 miles away, straight line.
- Nearest home health agency office
- Accentcare Home Health Of Rogue Valley, LLC, Medford. 0.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Safeway. 0.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 97504 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Siskiyou Dialysis, Medford, 1.3 miles away, straight line (CMS rating 2 of 5 stars)
Davita Rogue Valley Dialysis, Medford, 2.4 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 7 Medicare hospices tell CMS they serve ZIP code 97504.
Providence Medford Hospice, office in Medford, 2.3 miles away, straight line (CMS family survey rating 3 of 5 stars)
Signature Healthcare At Home, office in Central Point, 3.3 miles away, straight line (CMS family survey rating 3 of 5 stars)
Asante Hospice, office in Talent, 7.3 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Peacehealth, Springfield. 120.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively high; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: inland flooding relatively moderate, wildfire very low, tornado very low, heat wave relatively high, earthquake relatively high. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour9 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- What does the base rate include, and when did rates last go up?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
- Is the apartment held during a hospital stay, and at what cost?
What we checked13 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Oregon Department of Human Services, Long-Term Care Licensing inspection records | Oct 15, 2026 | See above |
| Oregon Medicaid provider list | Sep 9, 2026 | Not on the state list we checked. These lists are often incomplete. |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
Common questionsAnswers to 4 questions families ask
What type of care does Horton Plaza provide?
Horton Plaza is licensed by the state of Oregon for assisted living in Medford, Oregon. Its licensed capacity is 18 residents.
Does Lilisity rate Horton Plaza?
No. We publish state licensing details for Horton Plaza but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Horton Plaza cost?
Assisted Living in Oregon typically starts at $4,600 to $5,800 a month. Based on 108 communities that publish prices. These are area figures, not this community's price. Horton Plaza does not publish its prices.
How do I contact Horton Plaza?
Use Horton Plaza's website, hortonplaza.info, or visit at 1122 Spring Street, Medford, OR 97504.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid