Elite Care Rainier - Helens

Last inspection

August 6, 2026

Inspections

4, 15 deficiencies cited

Substantiated abuse

4

Substantiated licensing violations

5

Regulatory actions

1

Fines assessed

$1,064.00 (4 violations)

Current owner since

October 3, 2006

License conditions and other regulatory actions

• November 21, 2023 to January 3, 2024: License Condition, Failed to staff as indicated by ABST RCFCD23-01423; incident: CALMS - 00049100
  The facility failed to update an acuity-based staffing tool (ABST), based on the evaluated care needs for 5 of 5residents.
  Rules: 411-054-0037 (Acuity-Based Staffing Tool)

Inspections

• August 6, 2026: Re-Licensure, 2 deficiencies cited report
  • C0510: General Building Exterior severity level 2, scope L2 Widespread
  • C0513: Doors, Walls, Elevators, Odors severity level 2, scope L2 Widespread
• May 19, 2025: Complaint Investig., 2 deficiencies cited report
  • C0303: Systems: Treatment Orders severity level 2, scope L2 Isolated
  • C0450: Inspections and Investigations severity level 2, scope L2 Isolated
• October 16, 2023: Validation, 11 deficiencies cited report
  • C0000: Comment severity level 0
  • C0200: Resident Rights and Protection - General severity level 2, scope L2 Pattern, corrected December 18, 2023
  • C0231: Reporting & Investigating Abuse-Other Action severity level 2, scope L2 Isolated, corrected December 18, 2023
  • C0240: Resident Services Meals, Food Sanitation Rule severity level 2, scope L2 Widespread, corrected December 18, 2023
  • C0270: Change of Condition and Monitoring severity level 2, scope L2 Isolated, corrected December 18, 2023
  Show all 12

  • C0280: Resident Health Services severity level 2, scope L2 Isolated, corrected December 18, 2023
  • C0360: Staffing Requirements and Training: Staffing severity level 2, scope L2 Widespread, corrected December 18, 2023
  • C0361: Acuity-Based Staffing Tool severity level 2, scope L2 Pattern, corrected December 18, 2023
  • C0420: Fire and Life Safety: Safety severity level 2, scope L2 Widespread, corrected December 18, 2023
  • C0510: General Building Exterior severity level 2, scope L2 Widespread, corrected December 18, 2023
  • C0513: Doors, Walls, Elevators, Odors severity level 2, scope L2 Widespread, corrected December 18, 2023
  • C0545: Plumbing Systems severity level 2, scope L2 Widespread, corrected December 18, 2023
• October 5, 2022: State Licensure, 0 deficiencies cited report
  • C0000: Comment severity level 0

Substantiated abuse or neglect

• April 5, 2025: Failed to assure dental treatment Abuse: Neglect; Level 3 - Moderate harm or potential for serious harm; fine $500.00; report
  Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0030 (Resident Services); 411-054-0045 (Resident Health Services)
  State’s findings

  The Alleged Victim (AV) was identified upon move in to the facility on December 17, 2024 to have broken molars and in need of dental care. AV's care plan stated that staff were to assist AV with brushing of teeth. AV's care plan also noted that AV was to be assisted with medical appointments and transportation. On or about April 29, 2025, AV complained that he/she had a level 10 tooth pain. AV was given pain medication for chronic pain, however, AV's dental pain was not alleviated. AV had stated that he/she was having dental pain for approximately a week. On or about May 5, 2025, AV determined that he/she wanted to be sent to the emergency room (ER) due to tooth pain. AV was sent to the ER on May 5, 2025 and diagnosed with a dental infection and a closed fractured tooth. The facility's failure to ensure proper and timely dental care to AV, causing repeated unreasonable discomfort, is a violation of resident rights, is considered neglect of care and constitutes abuse.

• January 31, 2024: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
  Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services)
  State’s findings

  The Alleged Victim (AV) is a known wanderer and has left the facility before with the inability to return to the facility on his/her own. On or about January 28, 2024 and January 31, 2024, AV was noted to be out of the facility without supervision. On or about January 31, 2024, AV left the facility and was found over a mile away from the facility by staff. The facility's failure to provide a safe environment for AV placed AV at risk for harm. The facility's failure is a violation of resident rights, is considered neglect of care and constitutes abuse.

• July 29, 2022: Failed to provide safe environment Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
  Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services)
  State’s findings

  AV and Witness 1 (W1) have a history of resident-to-resident altercations. On or about July 29, 2022, W1 struck AV several times on the side of AV's head, resulting in unreasonable discomfort. The facility failed to provide a safe environment, which is a violation of resident rights, is neglect of care and constitutes abuse.

• March 20, 2022: Failed to follow care plan Abuse: Neglect; Level 2 - Minor harm or potential for moderate harm; fine $188.00; report
  Rules: 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0030 (Resident Services); 411-054-0036 (Service Plan – General)
  State’s findings

  The Alleged Victim (AV) and Witness 1 (W1) have history of behaviors and resident-to-resident altercations. AV is care planned for staff to escort AV in the elevator alone with no other residents to be present due to behaviors. On or about March 20, 2022, AV was in the elevator alone and W1 was standing outside of the elevator when a resident-to-resident incident occurred and AV fell back into the elevator railing, causing AV to receive a skin tear to his/her right forearm. The facility failed to follow the care plan, which is a violation of resident’s rights, is neglect of care and constitutes abuse.

Substantiated licensing violations

• August 8, 2024: Failed to provide a safe medication administration system Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
  Rules: 411-054-0055 (Medications and Treatments)
  State’s findings

  The facility failed to carry out medication and treatment orders as prescribed in accordance with OAR 411-054-0055(1)(f) per complaint resident was administered the wrong insulin, which is a violation of Oregon Administrative Rules.

• September 16, 2023: Failed to provide a safe medication administration system Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
  Rules: 411-054-0025 (Facility Administration); 411-054-0027 (Resident Rights and Protections); 411-054-0028 (Reporting and Investigating Abuse and Other Actions Affecting Resident Welfare); 411-054-0055 (Medications and Treatments)
  State’s findings

  On or about September 16. 2023, Alleged Perpetrator #2 (AP2) was dispensing medication to the Alleged Victim (AV). AV was given another residents medication by AP2, placing AV at risk for harm. AP2's failure is a violation of resident rights, is considered neglect of care and constitutes abuse. The facility's failure to provide a safe medication administration system is a violation of Oregon Administrative Rules.

• September 16, 2023: Failed to provide a safe medication administration system Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
  Rules: 411-054-0055 (Medications and Treatments)
  State’s findings

  The facility failed to ensure medication and treatment orders are carried out as prescribed in accordance with OAR 411-054-0055(1)(f) according to a complaint that a staff member has given residents the wrong residents medication on more than one occasion, which is a violation of Oregon Administrative Rules.

• September 16, 2023: Failed to provide safe environment Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
  Rules: 411-054-0105 (Inspections and Investigations)
  State’s findings

  The facility failed to make record available to the Department upon request in accordance with OAR 411-054-0105(1)(a), which is a violation of Oregon Administrative Rules.

• April 1, 2022: Failed to submit timely or adequate staffing documentation Licensing Violation; Level 2 - Minor harm or potential for moderate harm; report
  Rules: 411-061-0010
  State’s findings

  On or about April 1, 2022, the Oregon Health Authority reported to the Department that Respondent failed to comply with weekly reporting requirements of vaccinated individuals, residents and staff, to the proper authority as required by law. This failure has been ongoing from March 1, 2022 to March 31, 2022, for a total of 30 days.

Read the full record on the state’s site →

ODHS lists only substantiated violations: “either a substantiated instance of abuse or a licensing violation. Open investigations and complaints that are being appealed by the provider are not listed.” Oregon counts neglect as a form of abuse; see the state’s definitions of abuse. Each violation shows the level ODHS gives it, in the state’s words (for example “2 - Minor harm or potential for moderate harm”), and any fine ODHS assessed. Inspection citations show the state’s severity level and scope, and the date ODHS recorded the problem as corrected when it lists one. Rule names come from the Oregon Administrative Rules. ODHS: “Formal regulatory actions can range from a condition placed upon a license due to non-compliance or a notice to revoke a license.” This community is licensed for 30 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Oregon Department of Human Services, Long-Term Care Licensing, data as of October 15, 2026, showing the last five years. Always visit in person and ask the community about anything listed here.