Nursing home
Willoughby Post Acute
37603 Euclid Ave, Willoughby, OH 44094 · Map
For profit - Corporation · Part of Pacs Group (264 facilities) · 157 certified beds
Willoughby Post Acute is a Medicare-certified nursing home in Willoughby, Ohio. CMS rates it 3 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.04 hours per resident per day, below the Ohio average of 3.72. Its most recent inspection on Aug 3, 2023 cited 6 deficiencies.
- 2 fines totaling $52,600In CMS records: 2 total penalties.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Willoughby Post Acute compares
This facility vs. the Ohio and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Ohio avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.04 | 3.72 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.54 | 0.63 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.75 | 2.14 | 2.34 | below avg |
| Nursing staff turnover | 39.4% | 49.8% | 46.4% | below avg |
| Deficiencies cited, last inspection | 6.0 | 10.2 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 2 fines totaling $52,600, 2 total penalties.
What inspectors found at Willoughby Post Acute
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Actual harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Oct 22, 2025 · Full report (PDF) - Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Aug 5, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Aug 5, 2025 · Full report (PDF) - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Aug 5, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Aug 5, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Nov 20, 2024 · Full report (PDF) - Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Nov 20, 2024 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Nov 20, 2024 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Nov 20, 2024 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Nov 20, 2024 · Full report (PDF) - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Sep 16, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Aug 7, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 37603 Euclid Ave
Willoughby, OH 44094 - CMS certification #
- 365305
- Ownership
- For profit - Corporation
- Certified beds
- 157
- Avg residents/day
- 139.6
- Provider type
- Medicare and Medicaid
- First certified
- 1974-05-02
- Chain
- Pacs Group (264 facilities)
- Setting
- Urban
Part of Pacs Group
Pacs Group operates 264 nursing facilities across the United States. View all Pacs Group facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Willoughby Post Acute using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day, works with hospice, diabetes care, transportation
- Staff pay 1 federal wage case with violations found, since 2018
Full public records, with dates and sources
Care and services
From the community’s website
What Willoughby Post Acute says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 15, 2026) - Nurse on site: 24 hours a day.
24/7 Nursing Care
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
Hospice Services
(page, checked Oct 15, 2026) - Offers diabetes care.
Diabetes Care
(page, checked Oct 15, 2026) - Provides transportation.
Transportation to appointments
(page, checked Oct 15, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Mar 6, 2018 to Feb 25, 2020. Violations found: Family and medical leave. Employer as DOL recorded it: Heartland of Willoughby (Manor Care of Willoughby OH, LLC). Case 1905216.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Lake Health, Concord. 9.1 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Ohio Living Breckenridge Village, Willoughby. 1.0 mile away, straight line.
- Nearest home health agency office
- Ohio Living Home Health Greater Cleveland, Willoughby. 0.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 44094 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc - Ohio Renal Care Group Euclid, Euclid, 5.1 miles away, straight line (CMS rating 3 of 5 stars)
Cdc Home Care, Euclid, 5.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 1 of 5 stars)
Center For Dialysis Care, Euclid, Euclid, 5.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 1 of 5 stars) - Hospice
- 28 Medicare hospices tell CMS they serve ZIP code 44094.
Ohio Living Hospice - Greater Cleveland, office in Willoughby, 0.6 miles away, straight line (CMS family survey rating 2 of 5 stars)
Traditions Health, office in Highland Heights, 6.5 miles away, straight line (CMS family survey rating 4 of 5 stars)
Hospice Of The Western Reserve, Inc, office in Cleveland, 8.3 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Cleveland Clinic, Mentor. 3.9 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, wildfire very low, tornado relatively moderate, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Willoughby Post Acute a good nursing home?
CMS gives Willoughby Post Acute an overall rating of 3 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Willoughby Post Acute staffed?
Willoughby Post Acute reports 3.04 total nurse hours per resident per day, compared with the Ohio average of 3.72.
Has Willoughby Post Acute had inspection problems?
Its most recent CMS inspection cited 6 deficiencies.
How many beds does Willoughby Post Acute have?
Willoughby Post Acute is certified for 157 beds.