“I brought my neighbor and friend here because of the sales manager, and the executive director is always nice, friendly and available. The food is good, and they just hosted a lovely little carnival. There's a lovely range of activities, and staff will come encourage her to join in. Housekeeping keeps her apartment neat and clean, the maintenance guys are friendly and helpful, and there are always beautiful flowers out front. She's very grateful to the staff, and I've recommended it and still do.”
Senior Living Alliance member
Assisted LivingCare offered
134 residentsLicensed capacity
$4,300 to $5,650/moTypical assisted living start in Ohio, from 188 communities that publish prices
20+ interviewsPhone-verified by Senior Living Alliance
What residents and families say
Verified by phone interview
Senior Living Alliance interviews named residents and family members by phone and records each call. Every testimonial is dated and published as given. How we verify
19 more testimonials
“The management team is very friendly, always explains things properly and does a great job taking care of their clients. They do a lot of programming and try very hard to keep people involved. Apartments are kept nice and clean, and the laundry comes back nice and clean as well. The common areas are always clean, even the public restroom. Everybody who assisted my mother was phenomenal, and the nursing staff and nurse practitioner are excellent. I've already recommended it, and I have no problem recommending it to others in need.”
“Management is responsive when we need them. The activities director is very hands on with all of the residents, and they enjoy it. The laundry is a ten, and maintenance is very quick and efficient, normally coming the same day. The driver gets back to you quickly about transportation. If there's any problem at all, the nurses call me every time. I'd recommend it.”
“We couldn't be happier. It feels like the staff anticipate everyone's needs, they all seem to know the residents' names, and they're always pleasant. The activities are all my mom talks about; she actually hurries us out so she can go. Her place is always very clean, and the nurses and caregivers are so on top of it. When we called the front desk one evening, they immediately checked on her and called back. She has more than enough space in her studio and feels very safe. I have recommended it, and a friend is coming to look.”
“They run a very good facility, and everyone there has been extremely helpful. My mom is very pleased. She is very happy with the food, and the dining staff is very nice and accommodating. There's a lot of variety in activities for her to choose from, and the building is well maintained. The in-house nursing and therapy staff truly seem to want what's best for her and make sure she's comfortable. I would definitely recommend it to others.”
“It has worked out for my aunt, and I would recommend it to anybody I know. It's a nice place. She says it's quiet, she likes the quietness, and she likes having her own things there. She has clicked with a lot of the people, and they are attentive to her needs. She enjoys the music offered in the lobby on Saturdays, and the transportation gets her where she needs to go.”
“The management team is extremely responsive and knowledgeable, making me feel confident in my choice. The dining options are impressive, with a wide variety of delicious meals that my sister really enjoys. The activities offered are engaging and encourage socialization, which is so important. Overall, it's a lovely place that truly cares about its residents. I highly recommend this community to other people!”
“The management team is responsive and respectful, making it easy to communicate any needs. The staff is incredibly friendly and attentive, ensuring residents feel comfortable and cared for. The food has a good variety, and the housekeeping services are top-notch. The community is clean and well-maintained, creating a welcoming environment. Overall, I highly recommend this place for anyone looking for a positive senior living experience.”
“The management is incredibly attentive and keeps everyone well-informed. The dining experience is top-notch, with a variety of delicious meals that look appealing. There is always something fun happening, catering to all interests. The staff is friendly and genuinely cares about the residents. Overall, it feels like a warm, welcoming community, and I would highly recommend it to anyone looking for a great place for their loved ones.”
“My mom lives at this community and it has been great! The management is attentive and responsive, which I really appreciate. The activities offered are fantastic; my mom loves participating and feels included. The housekeeping team does an excellent job keeping her space clean and tidy. Overall, I feel like we're getting great value for the price. I would definitely recommend this community to others!”
“The management is excellent, always responsive and communicative. The activities offered are plentiful, and they provide gentle reminders to participate, which is really helpful. Housekeeping and maintenance are top-notch, always friendly and attentive. Overall, my friend feels safe and comfortable there. I would definitely recommend this place to others looking for a welcoming community. It truly made a positive difference in her life!”
“The activities provided are fantastic and consistent, which I really appreciate. The dining options are also impressive, offering delicious meals that my family enjoy during visits. The maintenance of the units and common areas is top-notch, and everything feels well cared for. Overall, I'm very satisfied with the accommodations and the support my mother receives. I would highly recommend this place to others!”
“Mom lives here and we've noticed a significant improvement in her mindset since moving in. The general attitude in the building is very positive, they do events for families and things to get us involved, the dining selection is very adequate, they have exercise, ice cream socials and music in the lobby, the maintenance staff do a very good job, and the care staff know her and she gets personalized attention, which we've been very happy with. She feels safe and comfortable there.”
“My niece and daughter did extensive research on different senior living options, and I moved here after they decided it was the best fit for me. From the moment I arrived, I felt welcomed by the staff and residents. The management team has been incredibly approachable and involved in our community, and I truly appreciate their presence. The transportation service is fantastic, with Chuck making sure I'm included in outings, which is a real treat. The dining experience is exceptional, with a variety of delicious meals and attentive staff who remember our preferences. The activities keep me engaged. I feel safe and comfortable here, and I'm genuinely happy with my decision to move in. I've already recommended this place to friends and family.”
“My husband lives at this community and the staff has been very helpful and explanatory. They explained my questions the best they could, they ushered me through all the paperwork I had to sign, and they are very attentive to his needs. My husband has also been enjoying everything that he can eat and he leaves very little on his plate, they offer a good variety of activities and the staff is very nice.”
“My grandmother really liked the size of this community and that it wasn't too big. I liked that the staffing was personalized and they knew our names and we weren't just a number. Also, I've worked with Jessica and Amanda and they were really great. Plus, they were super helpful with the transition and the move in and the front desk has been great any time I've called in. I've only been there once for dinner and it was very good and I heard the new chef is amazing. Also, my grandmother seems to really enjoy all of the activities and I know the activities director, she really adores too. He does a good job. Lastly, the care staff have been easily accessible and very helpful.”
“We are very impressed and happy so far with having my mom there. We are just really grateful and thankful. We visited many times before she went in and everyone was no nice and friendly. Jessica, the sales person has just been wonderful. She gets back to us quickly and very helpful. Her assistant has been very helpful and my mom is loving it.”
“The building and this community is impressive and it is well maintained. With regards to the management, my brother has gone through some stuff with rehab and the hospital and the management and staff have been very good about working with us and getting things straight. The healthcare staff is very responsive and they will call me if there are any concerns with my brother. They offer a lot of activities and they have really encouraged my brother to participate. We follow them on Facebook and they put pictures on there. I would definitely recommend this community to others.”
“My wife lives at the community and we recommend it to people. I'm satisfied with the value and their management does everything. She does well with activities and staff try with her. Her apartment gets cleaned and it's done on a regular basis. Maintenance is appropriate and things get promptly fixed in house. The care staff work out good, they're there, and they move her when they need to. My wife feels safe and comfortable there.”
“We are really pleased with the care that our aunt is getting. The management and the care staff are personable and caring and the activities are wonderful. The cleanliness of the apartment and the building is excellent as well. So, I definitely would recommend this community to others.”
About the community
Written by The Enclave of Newell Creek
In Mentor's Newell Creek neighborhood, less than three miles from Lake Erie, The Enclave of Newell Creek is a tight-knit community wrapped in heritage oaks. The craftsman-style campus centers on a grand two-story dining room, a double-sided stone fireplace, and garden courtyards with resident raised beds, with Friday happy hours and walking clubs filling the calendar.
- Less than three miles from Lake Erie
- Walking paths shaded by heritage oaks
- Two-story dining room with coffered ceilings
- Garden courtyards with resident raised beds
- Friday happy hours and monthly family events
Life at The Enclave of Newell Creek
Dining
Executive chefs prepare meals that mix favorite dishes with new ones, and restaurant-style dining is available all day in the dining room. Staff give extra help at mealtime when residents need it. Memory care residents eat chef-prepared meals served restaurant style in a shared dining room.
Activities
The events calendar includes Friday happy hours, walking clubs, monthly family events, seasonal celebrations and discussions. Instructor-led fitness classes range from dance to nature walks. The community provides transportation for outings to places such as Great Lakes Mall, Headlands Beach State Park, the Cleveland Museum of Art and the Rock and Roll Hall of Fame.
Near the LakeLake County living minutes from Lake Erie, serving Mentor, Willoughby, and Painesville families.
Heritage OaksShaded walking paths and courtyards woven through the Newell Creek neighborhood.
Lilac TraceA secure Lilac Trace neighborhood led by Certified Dementia Practitioners, with the R.E.A.C.H. for Life daily engagement program.
Full Game RoomBilliards, darts, and foosball: plus an on-site theater, library, and salon.
Amenities
- Restaurant-style dining room
- Fitness center
- Salon and spa
- Theater
- Library
- Lounge
- Walking paths
- On-site therapy
- Memory care neighborhood
Memory care program
Lilac Trace Memory Care follows the Meet Me Where I Am philosophy and the R.E.A.C.H. for Life daily program, which moves from social time and exercise to brain fitness, creative work and music. Memory care apartments use Vayyar sensor-based fall detection.
Floor plans
6 layouts from The Enclave of Newell Creek’s website. Sizes and prices are as the community lists them; ask which are available now.
Prices
Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.
| Care | Starting at | Checked |
|---|---|---|
| Assisted Living | $5,895 /mo | Oct 11, 2026 |
Area costs
Assisted Living in Ohio typically starts at $4,300 to $5,650 a month. Based on 188 communities that publish prices. These are area figures, not this community's price.
Care and services
From the community’s website
What The Enclave of Newell Creek says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026) - Provides transportation.
Transportation services with scheduled outings
(page, checked Oct 15, 2026) - Apartment types named: one-bedroom.
1 bed
(page, checked Oct 12, 2026) - Community fee: charged.
for more information about our community fee.
(page, checked Oct 12, 2026)
How this page is paid for. Lilisity is operated by Senior Living Alliance. The Enclave of Newell Creek is a member and pays SLA for its resident and family interview program. Payment never changes a testimonial, a rating or the order of search results. The description, features and photos come from the community. Testimonials come from SLA phone interviews. Prices, license details and inspections come from the community’s published rates and public records. How we verify testimonials · How we are paid
Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
4Licensure survey citations
7Complaint survey citations
Counts updated: Sep 30, 2026. See the record
License
Active, 134 residents
Residential Care Facility 2652R, current license dated Jan 1, 2026. Licensee NEWELL SENIOR CARE, LLC.
Nearest emergency room
4.9 miles
Lake Health, rated 3 of 5 stars by CMS.
State inspection record4 licensure survey citations, 7 complaint survey citations
- Citations from ODH licensure surveys
- 4
- Citations from ODH complaint surveys
- 7
- Counts last updated by the state
- September 30, 2026
See detailed survey information → · Ohio Long-Term Care Quality Navigator → (Enclave Of Newell Creek The)
What these terms mean
Licensure survey citations: These citations are a result of Ohio Department of Health annual licensure survey findings. Inspections, “surveys,” are conducted by the Ohio Department of Health every 9-15 months.
Complaint survey citations: These citations are a result of Ohio Department of Health complaint survey findings. Complaint surveys are investigations completed by surveyors when complaints are received by the Ohio Department of Health's complaint unit. The toll-free number for registering complaints is 1-800-342-0553.
Ohio rule 3701-16-04: ODH inspects each residential care facility at least once before it is licensed, then at least once every fifteen months, and at least one unannounced inspection is done every fifteen months.
Ohio publishes these as two counts per community; it does not say here which years they cover. The state’s detailed survey page lists each inspection and citation. The Navigator lists no license numbers; this record was matched to the community by name and address. This community is licensed for 134 residents; larger communities are inspected and cited more often, so read counts with size in mind. Source: Ohio Department of Health (survey citations), published by the Ohio Department of Aging, counts last updated September 30, 2026. Always visit in person and ask the community about anything listed here.
License and ownershipActive license, licensee NEWELL SENIOR CARE, LLC
- License type
- Residential Care Facility
- License number
- 2652R
- License status
- Active
- Current license dated
- 2026-01-01
- Licensed capacity
- 134
- Licensee
- NEWELL SENIOR CARE, LLC
- County
- Lake County
- Administrator
- Michael R Orinoco
Source: Ohio state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.
Administrator name from the Ohio licensing record, as of Sep 9, 2026.
Paying with Medicaid and other programsHow Medicaid pays for care in Ohio, and other programs
How Medicaid pays for care in Ohio
- Assisted Living HCBS Waiver Program (Assisted Living Waiver). Ohio Medicaid's Assisted Living Waiver can pay for services in a licensed residential care facility that the Ohio Department of Aging has certified. A person who is eligible is enrolled only if the waiver has not reached the number of participants the federal government approved for that year. (state page)
Ask the community whether it accepts Medicaid.
Location and nearby careNearest hospital 4.9 mi, nursing home 0.6 mi, pharmacy 1.8 mi
- Nearest hospital with an emergency room
- Lake Health, Concord. 4.9 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Mentor Ridge Health and Rehabilitation, Mentor. 0.6 miles away, straight line.
- Nearest home health agency office
- Maxim Healthcare Services, Inc, Mentor. 2.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 1.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 44060 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fmc - Mentor Dialysis, Mentor, 2.7 miles away, straight line (CMS rating 4 of 5 stars)
Center For Dialysis Care Mentor, Mentor, 2.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
Davita Auburn Road Dialysis, Painesville, 5.0 miles away, straight line (CMS rating 4 of 5 stars) - Hospice
- 25 Medicare hospices tell CMS they serve ZIP code 44060.
Ohio Living Hospice - Greater Cleveland, office in Willoughby, 4.9 miles away, straight line (CMS family survey rating 2 of 5 stars)
Traditions Health, office in Highland Heights, 9.8 miles away, straight line (CMS family survey rating 4 of 5 stars)
Constellation Hospice, office in Mayfield Village, 9.9 miles away, straight line - Nearest geriatric medicine practice
- Cleveland Clinic, Mentor. 0.4 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively high, wildfire very low, tornado relatively moderate, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- The current license dates from 2026. Has the owner or operator changed recently?
- Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
- How much have prices gone up in each of the last three years?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
- Who gives medications, and what training do they have?
- For what reasons can a resident be asked to leave?
What we checked12 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| Ohio Department of Health (survey citations), published by the Ohio Department of Aging inspection records | Sep 30, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
Common questionsAnswers to 7 questions families ask
What levels of care does The Enclave of Newell Creek offer?
The community offers assisted living, Lilac Trace Memory Care for residents living with Alzheimer's and other dementias, and respite care for short-term stays.
What is Lilac Trace Memory Care?
Lilac Trace is the community's secure memory care neighborhood, led by Certified Dementia Practitioners. The R.E.A.C.H. for Life program structures each day around social engagement, gentle exercise, brain fitness, creative expression, and music.
What is dining like at The Enclave of Newell Creek?
The culinary team serves chef-prepared meals with all-day, restaurant-style dining using fresh, locally sourced ingredients, plus a private dining room for family celebrations.
What amenities and activities are available?
Residents enjoy an on-site theater, library, salon, and fitness center, plus heritage-oak walking paths, garden courtyards, and a game room: with Friday happy hours, walking clubs, and monthly family events on the calendar.
Does The Enclave of Newell Creek have verified testimonials?
Yes. 20+ residents and family members have shared testimonials about The Enclave of Newell Creek through phone interviews verified by Senior Living Alliance.
How much does The Enclave of Newell Creek cost?
Assisted Living in Ohio typically starts at $4,300 to $5,650 a month. Based on 188 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.
How do I contact The Enclave of Newell Creek?
Use The Enclave of Newell Creek's website, enclaveofnewellcreek.com, or visit at 7900 Center Street, Mentor, OH 44060.
Senior Living Alliance member. The Enclave of Newell Creek is a member. Members pay SLA for its resident and family interview program. Payment never changes a testimonial or what appears on this page. How we are paid
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