Nursing home
Pleasant Ridge Healthcare Center
5501 Verulam, Cincinnati, OH 45213 · Map
For profit - Corporation · Part of Communicare Health (122 facilities) · 99 certified beds
Pleasant Ridge Healthcare Center is a Medicare-certified nursing home in Cincinnati, Ohio. CMS rates it 2 out of 5 stars overall (3/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.27 hours per resident per day, below the Ohio average of 3.72. Its most recent inspection on Aug 16, 2023 cited 24 deficiencies.
- 1 fine totaling $67,093In CMS records: 2 total penalties, 1 Medicare payment denial.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Pleasant Ridge Healthcare Center compares
This facility vs. the Ohio and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Ohio avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.27 | 3.72 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.57 | 0.63 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.93 | 2.14 | 2.34 | below avg |
| Nursing staff turnover | 42.4% | 49.8% | 46.4% | below avg |
| Deficiencies cited, last inspection | 24.0 | 10.2 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the July 14, 2025 inspection was corrected by July 25, 2025
Penalties in CMS records: 1 fine totaling $67,093, 2 total penalties, 1 Medicare payment denial.
What inspectors found at Pleasant Ridge Healthcare Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Jul 14, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · May 30, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · May 30, 2025 · Full report (PDF) - Potential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · May 30, 2025 · Full report (PDF) - Potential for harm
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Oct 8, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Oct 8, 2024 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Apr 23, 2024 · Full report (PDF) - Potential for harm
Ensure each resident receives and the facility provides drinks consistent with resident needs and preferences and sufficient to maintain resident hydration.
Nutrition and Dietary Deficiencies · Dec 18, 2023 · Full report (PDF) - Potential for harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Dec 18, 2023 · Full report (PDF) - Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Dec 18, 2023 · Full report (PDF) - Potential for harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Dec 18, 2023 · Full report (PDF) - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · Dec 18, 2023 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 5501 Verulam
Cincinnati, OH 45213 - CMS certification #
- 365196
- Ownership
- For profit - Corporation
- Certified beds
- 99
- Avg residents/day
- 73.2
- Provider type
- Medicare and Medicaid
- First certified
- 1974-10-31
- Chain
- Communicare Health (122 facilities)
- Setting
- Urban
Part of Communicare Health
Communicare Health operates 122 nursing facilities across the United States. View all Communicare Health facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Pleasant Ridge Healthcare Center using Google Maps.
Other public records
- Website says Respite stays
- Kitchen 7 inspections by Cincinnati Health Department since 2023; latest Not In Compliance (July 2026)
Full public records, with dates and sources
Kitchen inspections
The local health department inspects the kitchen that serves residents. Results are in the agency's own words.
Cincinnati Health Department: Pleasant Ridge Health Care Center
- Jul 9, 2026 (routine / critical control point): Not In Compliance.
6 violations
- Drying Mops. Inspector’s note: After use, mops are not placed in a position that allows them to air-dry without soiling walls, equipment, or supplies. Observed full mop bucket with mop inside water. Please drain water, hand mops to prevent bacterial growth.
- Controlling Pests. Inspector’s note: The presence of insects, rodents, and other pests is not being adequately controlled or minimized. Observed heavy small fly presence in dish machine area. Please have pest control visit asap to treat. Following up to see pest control report and elimination of pest.
- Plumbing System- Maintained in Good Repair. Inspector’s note: Plumbing system is not maintained in good repair. 1. Observed leak at 3-comp sink faucet. 2. Observed leak at dish machine vacuum breaker valve. Have certified plumber seal or replace broken equipment.
- VII. Protection from Contamination - Equipment Food-Contact Surfaces and Utensils: Clean to Sight and Touch. Inspector’s note: Food-contact surfaces were not clean to the sight and touch. Observed buildup within ice machine. Following up to see cleanliness.
- Wiping cloths - use limitation. Inspector’s note: Wet wiping cloth was not maintained in a sanitizer solution between uses.
- Repairing. Inspector’s note: The physical facilities were not maintained in good repair. Floor tiles next to 3-comp sink and hand sink need replaced and regrouted.
- Jan 23, 2026 (routine / critical control point): Approved - Violations Abated.
7 violations
- Storing maintenance tools. Inspector’s note: Maintenance tools such as brooms, mops, vacuum cleaners and similar items are improperly stored
- Drying Mops. Inspector’s note: After use, mops are not placed in a position that allows them to air-dry without soiling walls, equipment, or supplies.
- Food-Contact Surfaces of Cooking Equipment and Pans and Nonfood-Contact Surfaces Equipment. Inspector’s note: The food contact surfaces of cooking equipment and pans and Nonfood contact surfaces of equipment are to be kept free of an accumulation of dust, dirt, food residue, and other debris.
- Warewashing equipment: Cleaning Frequency. Inspector’s note: Warewashing equipment and/or components were not cleaned throughout the day or before use.
- Repairing. Inspector’s note: The physical facilities were not maintained in good repair. Damaged wall by the dish washer, should be fixed to be smooth , cleanable.
- Equipment, Utensils, Linens - Storage. Inspector’s note: Cleaned equipment or utensils, laundered linens, or single-service or single-use articles are not stored in a clean, dry location, protected from contamination. Cleaned equipment, clean dishes stored on dirty surfaces by the cooking , and prepping areas.
- In-use utensils - between-use storage. Inspector’s note: In-use utensils are improperly stored. In use ice scoop placed inside dirty holder.
- May 29, 2025 (routine / critical control point): Approved - Minor Violations.
5 violations
- Indoor areas - surface characteristics. Inspector’s note: Indoor floor, wall, or ceiling surfaces are not smooth, durable, and easily cleanable in areas where FSO or RFE activities are conducted. Floor is damaged not smooth not easy to clean in several areas in the kitchen .
- Indoor areas - surface characteristics. Inspector’s note: Floor or walls or ceiling in an area subject to moisture is not nonabsorbent.
- Nonfood-contact surfaces - cleaning frequency. Inspector’s note: Nonfood-contact surfaces are not cleaned frequently enough. Walk in cooler, walk in frezeers' doors , and equipments surfaces shall be cleaned more frequent .
- Food-Contact Surfaces of Cooking Equipment and Pans and Nonfood-Contact Surfaces Equipment. Inspector’s note: The food contact surfaces of cooking equipment and pans and Nonfood contact surfaces of equipment are to be kept free of an accumulation of dust, dirt, food residue, and other debris.
- Drying Mops. Inspector’s note: After use, mops are not placed in a position that allows them to air-dry without soiling walls, equipment, or supplies.
- Dec 2, 2024 (routine / critical control point): Not In Compliance.
14 violations
- Replacement of existing equipment. Inspector’s note: Existing equipment/facilities no longer meet requirements and must be replaced. Rustey shelves.
- Facilities: Light bulbs - protective shielding. Inspector’s note: Light bulbs were not shielded or shatter-resistant in required areas.
- Food Storage. Inspector’s note: Food items are not protected from contamination during storage.
- Equipment, utensils, linens, single-service articles, and single-use articles - storage. Inspector’s note: Clean equipment and utensils were not properly stored.
- In-use utensils - between-use storage. Inspector’s note: In-use utensils are improperly stored.
- Facilities: Maintenance: Good repair. Inspector’s note: The physical facilities were not maintained in good repair.
- Facilities: Heating, ventilating, and air conditioning system vents. Inspector’s note: HVAC air intake or exhaust vents contaminating food, equipment, or utensils.
- Equipment, food-contact surfaces, nonfood-contact surfaces, and utensils. Inspector’s note: Non-food contact surfaces are dirty.
- Facilities: Pest control:. Inspector’s note: The presence of insects, rodents, and other pests is not being adequately controlled or minimized. Roach infestation Live roaches Inside the boxes of gloves, liners and multi use food containers Roaches on the wall inside the food equipments .
- Kitchenware and tableware. Inspector’s note: Single-service or single-use articles or cleaned and sanitized utensils were not handled, displayed, and dispensed so that contamination of food-and lip-contact surfaces is prevented.
- III. Preventing Contamination by Hands - Facilities. Inspector’s note: Each handwashing lavatory did not have a supply of hand cleanser.
- Warewashing equipment. Inspector’s note: Warewashing equipment and/or components were not cleaned throughout the day or before use.
- Wiping cloths. Inspector’s note: Wet wiping cloth was not maintained in a sanitizer solution between uses.
- Facilities: Indoor areas - surface characteristics. Inspector’s note: Floor or walls or ceiling in an area subject to moisture is not nonabsorbent. Damaged walls by the dishwasher and the mop sink, damaged floor tiles by the dishwasher washer.
- May 13, 2024 (routine / critical control point): Approved - Minor Violations.
5 violations
- V. Food from Approved Source. Inspector’s note: Food packaging does not protect food from contamination.
- Nonfood-contact surfaces - cleaning frequency. Inspector’s note: Nonfood-contact surfaces are not cleaned frequently enough.
- VII. Protection from Contamination - Cleaning frequency. Inspector’s note: Utensils or equipment are not cleaned at the proper frequency or the frequency is not documented Ice machine is dirty Discard the ice , clean and sanitize the ice machine before re use.
- Facilities: Floor and wall junctures - coved, and enclosed or sealed. Inspector’s note: Indoor floor, wall, or ceiling surfaces are not smooth, durable, and easily cleanable in areas where FSO or RFE activities are conducted.
- Nonfood contact surfaces. Inspector’s note: The non food contact surface is no longer corrosion -resistant, nonabsorbent and/or smooth. Shelves under the prep tables are rusty not cleanable
Source: the agency's records, inspections since Oct 16, 2023, as of Oct 15, 2026. Critical: Marked critical in the Ohio Uniform Food Safety Code as cited by the city.
Cincinnati Health Department: Pleasant Ridge Health Care Center
- Jun 12, 2024 (complaint / complaint): CLOS-NO - No Violations Found. No violations listed.
- Nov 8, 2023 (routine / standard inspection): Not Abated.
2 violations
- Violation - Facilities: Maintenance: Good repair The physical facilities were not maintained in good repair.. Inspector’s note: Damaged wall and celling in the dry storage area, missing tiles ,damaged wall by the dish water The physical facilities were not maintained in good repair.
- Violation - Equipment, linens, single-service items-storage. Cleaned equipment or utensils, laundered linens, or single-service or single-use articles are not stored in a clean, dry location, protected from contamination.. Inspector’s note: Cleaned utensils stored inside dirty containers Cleaned equipment or utensils, laundered linens, or single-service or single-use articles are not stored in a clean, dry location, protected from contamination.
Source: the agency's records, inspections since Oct 16, 2023, as of Oct 15, 2026. Critical: Marked critical in the Ohio Uniform Food Safety Code as cited by the city.
Care and services
From the community’s website
What Pleasant Ridge Healthcare Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- The Jewish Hospital-Mercy Health, Cincinnati. 3.5 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Arc at Cincinnati, Cincinnati. 2.0 miles away, straight line.
- Nearest home health agency office
- Cardinal Home Healthcare Solutions, Cincinnati. 1.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- CVS Pharmacy. 0.8 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 45213 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Davita Norwood Dialysis, Cincinnati, 1.4 miles away, straight line (CMS rating 3 of 5 stars)
Fmc - Liberty Norwood, Norwood, 1.7 miles away, straight line (CMS rating 2 of 5 stars)
Usrc Norwood Dialysis, Cincinnati, 2.1 miles away, straight line (CMS rating 1 of 5 stars) - Hospice
- 14 Medicare hospices tell CMS they serve ZIP code 45213.
Heartland Hospice (Cincinnati), office in Cincinnati, 2.4 miles away, straight line
Hospice Of Cincinnati, Inc, office in Cincinnati, 4.9 miles away, straight line (CMS family survey rating 3 of 5 stars)
Crossroads Hospice Of Cincinnati, LLC, office in Cincinnati, 5.9 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- The Christ Hospital Medical Associates, LLC, Cincinnati. 1.5 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively low, wildfire very low, tornado relatively high, heat wave relatively high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Cincinnati Health Department kitchen inspections | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Pleasant Ridge Healthcare Center a good nursing home?
CMS gives Pleasant Ridge Healthcare Center an overall rating of 2 out of 5 stars, including 3/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Pleasant Ridge Healthcare Center staffed?
Pleasant Ridge Healthcare Center reports 3.27 total nurse hours per resident per day, compared with the Ohio average of 3.72.
Has Pleasant Ridge Healthcare Center had inspection problems?
Its most recent CMS inspection cited 24 deficiencies.
How many beds does Pleasant Ridge Healthcare Center have?
Pleasant Ridge Healthcare Center is certified for 99 beds.