Lilisity

Independent Living and Assisted Living and Continuing Care

Evergreen Retirement Community

230 West Galbraith Road, Cincinnati, OH 45215 · Map

Senior Living Alliance member
Independent LivingAlso assisted living, continuing care
121 residentsLicensed capacity
$4,300 to $5,650/moTypical assisted living start in Ohio, from 188 communities that publish prices
20+ interviewsPhone-verified by Senior Living Alliance

What residents and families say

Verified by phone interview

Senior Living Alliance interviews named residents and family members by phone and records each call. Every testimonial is dated and published as given. How we verify

19 more testimonials
★★★★★

“We looked at more than a few places, and I like that it's not a high-rise; the whole setting, inside and on the grounds, is lovely. The tour was clear and transparent, with no hard sell. Everyone is extremely courteous and personable, maintenance fixed her shower right away, and her apartment is always super clean. My mom went to a concert recently and really enjoyed it. The apartment has plenty of space and a fabulous kitchen. Whoever runs this place is on their game. We're very glad she's here, and I very highly recommend it to everybody.”

Mary MaysAug 2026
★★★★★

“We called around to several communities, and it was the whole package here: guidance through the process, a variety of living options, and on-site meals. Everybody has been very helpful in getting us answers. The young lady who cleans always asks if she can do anything else, and the campus is beautiful. The nursing director followed up and scheduled a care plan meeting with the family. They really work with us, and we appreciate them listening to us and always finding a way to resolve our questions.”

Gloria GateskillJul 2026
★★★★★

“My parents fell in love with how it doesn't feel apartment-like. They're big outdoor people, and the grounds are kept up so beautifully, and in the cottage they have their own little place without having to do the work. The sales team was personable and responsive and made them feel like family right away. They're very impressed with the quality and variety of the food, and it feels like they're being pampered a little. Maintenance has been very attentive, and I've already recommended it.”

Nancy GlazeFamily member · Apr 2026
★★★★★

“It's good food, really, and if there's something I don't care for, I can choose something else. Housekeeping is very fastidious about cleaning, and they're really timely. Maintenance was very helpful when I moved in, and the front of the building looks nice with flowers. The care staff are very attentive to my needs and right on time. It's a great comfort, and I would definitely recommend it.”

Deborah ScottMar 2026
★★★★★

“The staff is the most reliable and helpful people who get things done, especially Missy at the front desk. The food is good, the servers are great, and they even have over 25 options for every meal. I was astounded to see how much variety they offer at meals! They also do a great job on the activities and have at least five things every day to keep them busy, and they keep my brother in law's room and the building clean. I couldn't ask for a better place!”

Brent HathawaySep 2025
★★★★

“The amenities are fantastic, and my grandmother loves the variety of food options available. The staff has been incredibly helpful and attentive, making the transition smooth for her. There are plenty of activities to keep her engaged, and the apartment is beautiful and comfortable. Overall, it feels like a top-tier place, and I highly recommend it to anyone looking for a great community.”

Betty CollinsFamily member · May 2025
★★★★★

“The staff has been incredibly responsive and respectful, making the onboarding process smooth, the food options are impressive, and my mom really enjoys the meals, and the building is well-maintained, and they even accommodated our requests quickly. Overall, it feels like a safe and welcoming place, and I'm glad we chose this community!”

Lillian TateFamily member · Feb 2025
★★★★

“The staff was incredibly helpful from the initial tour and through to the moving process, and everyone we met was friendly and responsive, especially the maintenance team, who tackled anything we requested promptly. The ambiance of the facility is also lovely, almost like a resort. Overall, it feels like a great place for her to be, and I highly recommend it!”

Gayle RoseyFeb 2025
★★★★★

“I live in this community and they've been so effective and so kind. I just feel extremely blessed to be able to be here and I feel like I’m completely safe here. My apartment is my santuary and everybody there is extremely nice and extremely positive.”

Scott RaymondResident · Oct 2024
★★★★

“Both my husband and I are at the community and it is a very comfortable and homey type of place to be. We are happy with it all and I love our apartment. I am really happy with everything here and I'm just really impressed with how everything has been done!”

Janet DahlquistFamily member · Oct 2024
★★★★

“My mom lives at this community and the staff is always very accommodating. They serve good food, they have a nice variety of activities for people to participate in, and the staff is good.”

Judith JacksonFamily member · Mom lives here · Sep 2024
★★★★★

“So far this has been a great experience. Everyone is very friendly and helpful, the food is decent and there are activities to participate in. The care is also wonderful here!”

William McKaigApr 2024
★★★★

“They seem to be settling in and getting to know people. We've been very pleased as family members with everything so far and we feel like they made a good choice.”

Alvin KammerNov 2023
★★★★

“My experience so far has been excellent. The manager Ms. Bishop did a great job. She did a fabulous job getting my parents in and settled and taken care of right away. I know when Ms. Bishop didn't know the answer she looked it up and called me within 30 minutes. I really appreciated that. I felt that I could trust her to take care of my parents which is great. The healthcare staff are really good and do an excellent job. I have been pleased with how quickly all of the maintenance things have been taken care of. I feel that the atmosphere is great, everybody that I have come across has a big smile on their face and they are happy to be there. They know people's names which is a big deal. I do really like this community and I think that it is a good fit for my parents.”

Kenneth SaundersSep 2023
★★★★

“The facility was very unique compared to others that I looked at that were more institutional and this community has a unique layout around an old mansion. My encounters with the management has been good. The staff overall like the front desk and the dining room and the activity staff has been very friendly so greeting him by his first name has been very good. They have good offerings for activities and what is very nice to see is how much they offer and how much they are doing. I would recommend this community to others.”

John TaylorSep 2023
★★★★★

“The staff here have helped us with every aspect of getting things set up and they answered all our questions. They have also planned enjoyable activities such as, happy hour, movies and singing and the housekeeping is good.”

Alfie EiseleSep 2023
★★★★

“We chose this place for my brother due to their affiliation with the VA and provided someone has the resources, I'd recommend it to others. The management team has been transparent and just real nice. He has his meals brought up to him and from the tour, it looked like they had good activities. We're happy with the apartment cleaning and the maintenance staff respond promptly. He feels safe and comfortable being there.”

Anthony CooleyFamily member · Sep 2023
★★★★★

“We chose this place for dad because we were comfortable with the place and everything has been very positive. We always get quick responses from management and dad enjoys the dining experience. The activities are well planned and consistently offered. The housekeeping is very good and building maintenance is satisfactory. In general, he feels safe and comfortable there.”

Nicholas AmbrosianoFamily member · May 2023
★★★★★

“The management staff are the best. So far they have done everything possible for us. The food is very good and there is a good variety. In regards to the activities, we see what we can go to and they fit our needs and the transportation is great. I have never rode in such a nice car. The huosekeepers are courteous and they do the job. They are very good. Maintenance has been very good to us as well and they have done what we need. They even crawled under our bed and got stuff out. The building is beautiful too and our apartment is wonderful. It is a very nice community. It is very likely that we would recommend this community to others.”

Donald & Carola WilliamsApr 2023

Photos, prices and details provided by the community. This community is a Senior Living Alliance member.

About the community

Written by Evergreen Retirement Community

History and heart come together on Evergreen's 63-acre grounds: once a vineyard and a stop on the Underground Railroad. Families in 20 phone-verified testimonials describe a well-kept, welcoming community with responsive nursing.

  • 63-acre historic campus with on-site golf course and greenhouse
  • Full continuum: independent living through skilled nursing
  • Embrace Memory Care in a secure neighborhood
  • 20 voice-verified resident and family testimonials

Life at Evergreen Retirement Community

Dining

Residents have restaurant-style dining for breakfast, lunch and dinner, and private dining rooms are available on request. The bistro and bar has a full bar, serves lunch and coffee and tea, and holds a happy hour.

Activities

The community sits on 63 acres that were once a vineyard and a stop on the Underground Railroad, with a three-hole golf course, an outdoor pool and a greenhouse. Programs include book clubs, a travel club, hobby clubs, games and puzzles, exercise classes and water aerobics. Residents can garden on site, and scheduled transportation covers off-site excursions.

63 Historic AcresA former vineyard and Underground Railroad stop, with walking grounds, golf, and a greenhouse.

Every Level of CareMove once: independent living through Wellspring skilled nursing on one campus.

Embrace Memory CareDementia care built on connection and enrichment.

Accessible Pricing

Amenities

  • Three-hole golf course
  • Outdoor pool
  • Greenhouse
  • Fitness center
  • Walking paths
  • Chapel
  • Game room
  • Arts and crafts studio
  • Enclosed courtyards
  • Library
  • Beauty shop and barbershop
  • Piano lounge

Memory care program

Embrace Memory Care uses a five-pillar framework (connection, enrichment, challenge, creativity and wellness) with named programs such as Essence aromatherapy, Thymeless indoor hydroponic gardening and Spark, which includes Brain Health University.

Awards
U.S. News & World Report Best Nursing Home for Short Term Rehabilitation 2025 (Wellspring)
Video
Watch the community’s video

Floor plans

8 layouts from Evergreen Retirement Community’s website. Sizes and prices are as the community lists them; ask which are available now.

Prices

Starting prices the community publishes, with the date we checked each one and a link to where it is published. Care charges are usually added after an assessment.

CareStarting atChecked
Assisted Living$3,620 /moOct 12, 2026

Area costs

Assisted Living in Ohio typically starts at $4,300 to $5,650 a month. Based on 188 communities that publish prices. These are area figures, not this community's price.
Independent Living in Ohio typically starts at $2,900 to $4,050 a month. Based on 73 communities that publish prices. These are area figures, not this community's price.

Care and services

From the community’s website

What Evergreen Retirement Community says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Provides transportation. Transportation (page, checked Oct 15, 2026)
  • Pets allowed. Pet Friendly (page, checked Oct 15, 2026)
  • Has a secured outdoor area. Game Room, Arts & Crafts Studio, Enclosed Courtyards, Chapel (page, checked Oct 15, 2026)

How this page is paid for. Lilisity is operated by Senior Living Alliance. Evergreen Retirement Community is a member and pays SLA for its resident and family interview program. Payment never changes a testimonial, a rating or the order of search results. The description, features and photos come from the community. Testimonials come from SLA phone interviews. Prices, license details and inspections come from the community’s published rates and public records. How we verify testimonials · How we are paid

Lilisity’s independent report

What the public record shows

Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.

State inspections

5Licensure survey citations
1Complaint survey citations

Counts updated: Sep 30, 2026. See the record

License

Active, 121 residents

Residential Care Facility 1883R, current license dated Jan 1, 2026. Licensee GA HC REIT II EVERGREEN TRS SUB, LLC.

Nearest emergency room

5.4 miles

Good Samaritan Hospital, rated 4 of 5 stars by CMS.

State inspection record5 licensure survey citations, 1 complaint survey citation
Citations from ODH licensure surveys
5
Citations from ODH complaint surveys
1
Counts last updated by the state
September 30, 2026

See detailed survey information → · Ohio Long-Term Care Quality Navigator → (Evergreen Retirement Community)

What these terms mean

Licensure survey citations: These citations are a result of Ohio Department of Health annual licensure survey findings. Inspections, “surveys,” are conducted by the Ohio Department of Health every 9-15 months.

Complaint survey citations: These citations are a result of Ohio Department of Health complaint survey findings. Complaint surveys are investigations completed by surveyors when complaints are received by the Ohio Department of Health's complaint unit. The toll-free number for registering complaints is 1-800-342-0553.

Ohio rule 3701-16-04: ODH inspects each residential care facility at least once before it is licensed, then at least once every fifteen months, and at least one unannounced inspection is done every fifteen months.

Ohio publishes these as two counts per community; it does not say here which years they cover. The state’s detailed survey page lists each inspection and citation. The Navigator lists no license numbers; this record was matched to the community by name and address. This community is licensed for 121 residents; larger communities are inspected and cited more often, so read counts with size in mind. Source: Ohio Department of Health (survey citations), published by the Ohio Department of Aging, counts last updated September 30, 2026. Always visit in person and ask the community about anything listed here.

Kitchen inspections19 inspections by Cincinnati Health Department since 2023; latest Approved - Minor Violations (October 2026)

The local health department inspects the kitchen that serves residents. Results are in the agency's own words.

Cincinnati Health Department: Evergreen Retirement Assisted Living

  • Oct 8, 2026 (routine / critical control point): Approved - Minor Violations.
    1 violation
    • Cleaning- Frequency and Restrictions. Inspector’s note: The physical facilities are not cleaned as often as necessary to keep them clean. Observed dusty vents above food prep area. Ensure to clean as often as necessary.
  • Apr 10, 2026 (routine / critical control point): Approved - Minor Violations.
    4 violations
    • VII. Protection from Contamination - Packaged and Unpackaged Food - Separation, Packaging, and Segregation. Inspector’s note: Ready-to-eat food was not protected from cross-contamination by raw animal food. Discontinue storing whole raw eggs above piles food and RTF
    • VII. Protection from Contamination - Equipment Food-Contact Surfaces and Utensils: Clean to Sight and Touch. Inspector’s note: Food-contact surfaces were not clean to the sight and touch. Iced Tea nozzles are soiled--Tea discarded. PIC to assure Iced Tea nozzles are disassembled, washed and sanitized
    • VI. Time/Temperature Controlled Safety Food - Time/Temperature Controlled for Safety Food - Cold Holding. Inspector’s note: TCS foods were being held at temperatures >41° F. Observed shredded chicken held at 54 degrees F atop Ice. When using an Ice Bath assure containers of food are submerged in Ice up to product line verses similar atop Ice. Maintain cold TCS Foods at 41 degrees F
    • Reduced oxygen packaging without a variance. Inspector’s note: A commercially prepackaged, frozen, RTE Food that was labeled to keep frozen until time of use was not maintained frozen before, during, and after packaging. PRIOR To thawing frozen ROP fish, either cut hole in cryovac wrapper or remove it from wrapper completely
  • Oct 21, 2025 (routine / standard inspection): Approved - Minor Violations.
    4 violations
    • In-use utensils - between-use storage. Inspector’s note: In-use utensils are improperly stored. Ice cream scoop was not under running water. Keep ice cream scoop under running water. Corrected on site.
    • Cleaning- Frequency and Restrictions. Inspector’s note: The physical facilities are not cleaned as often as necessary to keep them clean. Moldy caulk on the wall in dish washing area. Replace caulk.
    • Food Storage Containers - Identified with Common Name of Food. Inspector’s note: Working containers of food are not properly labeled. Unlabeled Mustered and mayo dressing in upright cooler.
    • Nonfood-contact surfaces - cleaning frequency. Inspector’s note: Nonfood-contact surfaces are not cleaned frequently enough. Soiled freezer and coolers door handles. Clean all surfaces regularly.
  • Mar 27, 2025 (routine / standard inspection): Approved - Minor Violations.
    1 violation
    • VI. Time/Temperature Controlled Safety Food - Time/Temperature Controlled for Safety Food - Cold Holding. Inspector’s note: TCS foods were being held at temperatures >41° F. Beans and cooked carrots held on temp. 66 F. Keep cold TSC food on temp. 41 F or below to prevent growth of bacterias.
  • Oct 30, 2024 (routine / standard inspection): Approved - Minor Violations.
    6 violations
    • In-use utensils - between-use storage. Inspector’s note: In-use utensils are improperly stored. Observed ice cream scoops stored in water well with out running water. Keep it in water well under running water. Corrected on site.
    • Miscellaneous sources of contamination. Inspector’s note: Miscellaneous sources of contamination observed. Broom and dust pan stored while there handles touching clean dishes rack. Keep all cleaning supplies and tools in separate space away from food and food contact surfaces. Corrected on site.
    • Facilities: Cleaning: Frequency. Inspector’s note: The physical facilities are not cleaned as often as necessary to keep them clean. Sticky kitchen floor. Clean it properly.
    • VII. Protection from Contamination - Cleaning Frequency. Inspector’s note: Surfaces of utensils or equipment contacting non-TCS food were not cleaned at appropriate frequency. Soiled ice machine inside. Discard ice clean and sanitize ice machine. Clean ice machine thoroughly. Corrected on site.
    • VI. Time/Temperature Controlled Safety Food - TCS - hot and cold holding. Inspector’s note: TCS foods were being hot held at temperatures <135° F or a roast <130° F. Baked beans held on temp. 112 F on line. Keep hot TCS food on temp.135 and above to prevent growth of bacterias. Corrected on site.
    • Food Storage containers. Inspector’s note: Working containers of food are not properly labeled. Salt container on top shelf of rack was not labeled. Corrected on site.
  • Apr 25, 2024 (routine / standard inspection): No Access.
    7 violations
    • Facilities: Maintenance: Good repair. Inspector’s note: The physical facilities were not maintained in good repair. Kitchen under renovation no inspection was done in first round.
    • Miscellaneous sources of contamination. Inspector’s note: Miscellaneous sources of contamination observed. Food stored around hand washing sink. Keep food and food contact surfaces away from hand sink to prevent contamination during hand washing.
    • Facilities: Maintenance: Good repair. Inspector’s note: The physical facilities were not maintained in good repair. Splash guard needed on hand washing sink to prevent splashes on food and food contact surfaces.
    • VI. Time/Temperature Controlled Safety Food - TCS - hot and cold holding. Inspector’s note: TCS foods were being hot held at temperatures <135° F or a roast <130° F. Braised Briskets held on temp.114 F. Corrected on site.
    • X. Chemical - Poisonous/toxic material. Inspector’s note: Poisonous/toxic materials are stored in a manner that could contaminate food, equipment, utensils, linens, or single-service or single-use articles. Chemicals stored with food in the cabinet. Corrected on site. Keep chemical away or below from food and food contact surfaces to prevent ...
    • Food labels. Inspector’s note: Food is not properly labeled. No ingredients information provided on self serve food in cold case.
    • Equipment, food-contact surfaces, nonfood-contact surfaces, and utensils. Inspector’s note: Non-food contact surfaces are dirty. Soiled unused sink. Keep all non food contact surfaces clean.

Source: the agency's records, inspections since Oct 16, 2023, as of Oct 15, 2026. Critical: Marked critical in the Ohio Uniform Food Safety Code as cited by the city.

Cincinnati Health Department: Evergreen Retirement Main Kitchen

  • Oct 8, 2026 (routine / critical control point): Approved - Minor Violations.
    2 violations
    • Food Contact Surfaces Cleanability. Inspector’s note: Multiuse food-contact surfaces were not smooth or free of breaks, open seams, cracks, chips, inclusions, pits, sharp internal angles, space corners, or crevices. Observed torn rubber spatulas. Ensure food contact surfaces are smooth and easily cleanable. Person in charge voluntarily discarded.
    • Cleaning- Frequency and Restrictions. Inspector’s note: The physical facilities are not cleaned as often as necessary to keep them clean. Observed buildup of dust on walls, vents, and ceiling. Buildup of debris on floor corners next to reach in ice cream freezer. Ensure to clean as often as necessary.
  • Apr 10, 2026 (routine / critical control point): Approved - Minor Violations.
    8 violations
    • Preset Tableware. Inspector’s note: Preset tableware was not protected from contamination by being wrapped, covered, or inverted.
    • Floors, walls, and ceilings. Inspector’s note: The floors coverings, walls coverings, or ceilings are not designed, constructed, and installed so they are smooth and easily cleanable. Observed cracked floor tiles--repair
    • VII. Protection from Contamination - Packaged and Unpackaged Food - Separation, Packaging, and Segregation. Inspector’s note: Food is stored unwrapped or in uncovered containers. Observed uncovered food on rolling cart--may place clean tray atop cart
    • VII. Protection from Contamination - Equipment Food-Contact Surfaces and Utensils: Clean to Sight and Touch. Inspector’s note: Food-contact surfaces were not clean to the sight and touch. Observed soiled Iced Tea nozzles--PIC To assure nozzles are disassembled, washed and sanitized.
    • VI. Time/Temperature Controlled Safety Food - Ready-to-eat, TCS - date marking. Inspector’s note: Date marking was not done in a consistent manner according to the code.
    • Reduced oxygen packaging without a variance. Inspector’s note: A commercially prepackaged, frozen, RTE Food that was labeled to keep frozen until time of use was not maintained frozen before, during, and after packaging. PRIOR to thawing ROP frozen fish either poke hole in cryovac wrapper or remove from wrapper completely
    • Plumbing System- Maintained in Good Repair. Inspector’s note: Plumbing system is not maintained in good repair. Observed pipe under hand sink in dish room leaking--repair
    • Drying Mops. Inspector’s note: After use, mops are not placed in a position that allows them to air-dry without soiling walls, equipment, or supplies. Hand mop heads to air dry between use
  • Oct 21, 2025 (routine / critical control point): Approved - Minor Violations.
    4 violations
    • Equipment - Good Repair and Proper Adjustment. Inspector’s note: Equipment components were not intact, tight or properly adjusted. Coke machine was leaking in the pan below. Fix leak.
    • Repairing. Inspector’s note: The physical facilities were not maintained in good repair. Big squar gap wher red pipe was going into the wall. Hand sink in storage area had cracked caulk. Recaulk. Holes in the wall above storage hand washing sink and rough surface due to pice of dry wall chipped. Fill all cracks and crevices to ...
    • VII. Protection from Contamination - Equipment Food-Contact Surfaces and Utensils: Clean to Sight and Touch. Inspector’s note: Food-contact surfaces were not clean to the sight and touch. Pink slime inside ice machine. Discard ice clean and sanitize ice machine. Corrected on site.
    • Nonfood-contact surfaces - cleaning frequency. Inspector’s note: Nonfood-contact surfaces are not cleaned frequently enough. Observed lots of dust on metal hanger above food prep. And used to hang clean utensils. Keep it clean to prevent contamination of clean food contact surfaces. Exhaust fan and area around it soiled with dirt and dust. Clean exhaust fan ...
  • Mar 26, 2025 (routine / standard inspection): Approved - Minor Violations.
    8 violations
    • Equipment - Good Repair and Proper Adjustment. Inspector’s note: Equipment components were not intact, tight or properly adjusted. Paint peeling and chipping in walk in cooler and freezer. Scrap paint and repaint with food grade paint. Observed duct tape used to attach white sheild inside ice machine. Remove duct tape and properly repair or replace sheild.
    • Cleaning- Frequency and Restrictions. Inspector’s note: The physical facilities are not cleaned as often as necessary to keep them clean. Mold on wall in dish washing area. Light sheilds in dish washing area soiled. Clean or replace.
    • VII. Protection from Contamination - Manual/Mechanical Warewashing Equipment, Chemical Sanitization Criteria. Inspector’s note: A chemical sanitizer was unregistered or improperly used. No sanitizer in dish washer. Discontinue use of dish washer until fixed. Check sanitizer conc. daily to ensure proper sanitization of food contact surafaces.
    • VI. Time/Temperature Controlled Safety Food - Time/Temperature Controlled for Safety Food - Cold Holding. Inspector’s note: TCS foods were being held at temperatures >41° F. Beans held on temp. 61 F. Keep cold TCS food on temp. 41 F or below to prevrnt growth of bacterias.
    • Kitchenware and Tableware - Handling. Inspector’s note: Single-service articles that are intended for food-or lip-contact were not furnished for consumer self-service with the original individual wrapper intact or from an approved dispenser. Silverware stored handles down in caddy.
    • Food Storage Containers - Identified with Common Name of Food. Inspector’s note: Working containers of food are not properly labeled. Unlabeled liquid margrine.
    • Nonfood-contact surfaces - cleaning frequency. Inspector’s note: Nonfood-contact surfaces are not cleaned frequently enough. Soiled cooler door of Lo Boy cooler.
    • Repairing. Inspector’s note: The physical facilities were not maintained in good repair. Bau dry storage wall and by hand sink paint is chipping and peeling. Scrap paint and repaint.
  • Apr 25, 2024 (routine / standard inspection): Approved - Minor Violations.
    5 violations
    • Facilities: Cleaning: Frequency. Inspector’s note: The physical facilities are not cleaned as often as necessary to keep them clean. Observed mold on back wall of 3 comp. where spray installed.
    • VII. Protection from Contamination - Protection from Contamination. Inspector’s note: Food is stored unwrapped or in uncovered containers. Uncovered containers of food in 4 door cooler. Corrected on site.
    • VII. Protection from Contamination - Cleaning frequency. Inspector’s note: Food storage equipment is not cleaned frequently enough. Observed mold on white shield covering ice machine ceiling. Discard ice clean and sanitize machine.
    • VI. Time/Temperature Controlled Safety Food - Ready-to-eat, TCS - date marking. Inspector’s note: Refrigerated, ready-to-eat, TCS food that is prepared in the food facility and held refrigerated for more than 24 hours is not properly date marked. No discard date on pasta in 2 door cooler and pudding in walk in. Corrected on site.
    • Food Storage containers. Inspector’s note: Working containers of food are not properly labeled. unlabeled food in upright cooler.

Source: the agency's records, inspections since Oct 16, 2023, as of Oct 15, 2026. Critical: Marked critical in the Ohio Uniform Food Safety Code as cited by the city.

Cincinnati Health Department: Bistro @ Evergreen

  • Oct 8, 2026 (routine / standard inspection): Approved - Minor Violations.
    1 violation
    • VII. Protection from Contamination - Equipment Food Contact Surfaces and Utensils – Cleaning Frequency. Inspector’s note: Surfaces of utensils or equipment contacting non-TCS food were not cleaned at appropriate frequency. Observed inside ice machine unclean. Ensure to clean as often as necessary. Person in charge to clean and sanitize.
  • Apr 10, 2026 (routine / standard inspection): Approved - Minor Violations.
    7 violations
    • Standards of Identity. Inspector’s note: Food product labels are not in compliance with identity requirements. Prepackaged grab and-go salads had no labels. The following information is required on all pre-packaged grab and go items: ID Label, Statement of responsibility, Ingredient and sub-ingredient listing, allergens information, Net ...
    • Temperature Measuring Device - Functionality. Inspector’s note: Temperature measuring devices are missing, not correctly placed, not readable, or of improper design.
    • Warewashing equipment: Determining Chemical Sanitizer Concentration. Inspector’s note: Sanitizer concentration is not being monitored.
    • VII. Protection from Contamination - Sanitizing Frequency Utensils/Food Contact Surfaces - Before Use After Cleaning. Inspector’s note: After being cleaned, food-contact surfaces and utensils were not sanitized using an effective or approved combination of exposure time, chemical concentration, temperature, and/or pH. Observed NO sanitizer at dish machine
    • VI. Time/Temperature Controlled Safety Food - Time/Temperature Controlled for Safety Food - Cold Holding. Inspector’s note: TCS foods were being held at temperatures >41° F. Observed milk and half and half held at 65 degrees F--Discarded. Maintain cold TCS Foods at 41 degrees F or below
    • III. Preventing Contamination by Hands - Handwashing Sinks - Hand Drying Provision. Inspector’s note: Handwashing lavatory had no, unapproved, or inoperable hand drying provision.
    • Food Labeling - Allergens. Inspector’s note: A food label did not include the name of the food source of each major food allergen contained in a food unless the food source is already part of the common or usual name of the respective ingredient. Observed pre-packaged grab and go salads and sandwiches with no Allergen information. PIC agreed ...
  • Oct 22, 2025 (routine / standard inspection): Approved - Minor Violations.
    9 violations
    • Equipment, Utensils, Linens - Storage. Inspector’s note: Cleaned equipment or utensils, laundered linens, or single-service or single-use articles are not stored in a clean, dry location, protected from contamination. Clean utensils stored in soiled container. Clean container regularly to prevent contamination.
    • Storing maintenance tools. Inspector’s note: Maintenance tools such as brooms, mops, vacuum cleaners and similar items are improperly stored Broom and dust pan stored by ice machine. Keep it away from food prep. Food and food contact surfaces to prevent contamination.
    • Sanitizing solutions - Testing Devices. Inspector’s note: There is no test kit available for measuring the concentration of the sanitizer. Provide chlorine test strips to measure the conc. Of sanitizer in dishwasher.Corrected on site.
    • VII. Protection from Contamination. Inspector’s note: Manual/Mechanical Warewashing Equipment, Chemical Sanitization Criteria A chemical sanitizer was unregistered or improperly used. No sanitizer in dish washer. Discontinue use of dishwasher until fixed. Must Check conc. Of sanitizer before loading dishes to ensure proper sanitizaion of food contact ...
    • VI. Time/Temperature Controlled Safety Food - Ready-to-eat, TCS - date marking. Inspector’s note: Refrigerated, ready-to-eat, TCS food that is prepared in the food facility and held.refrigerated for more than 24 hours is not properly date marked. No discard date on. Ranch dressing indivisual cups in cooler. Refrigerated, ready-to-eat, TCS food that is prepared in the food facility and held. ...
    • III. Preventing Contamination by Hands - Handwashing Sinks - Hand Drying Provision. Inspector’s note: Handwashing lavatory had no, unapproved, or inoperable hand drying provision. No paper towels at hand sink in kitchen.
    • Cleaning of Plumbing Fixtures. Inspector’s note: Plumbing fixtures are being kept clean and maintained. Soiled hand sink. Clean hand sink daily.
    • Food Labeling. Inspector’s note: Food is not properly labeled. No ingredients information on self serve TCS food in cold case. Provide ingredient information or put it behind the counter.
    • Nonfood-contact surfaces - cleaning frequency. Inspector’s note: Nonfood-contact surfaces are not cleaned frequently enough. Ice machine soiled from outside.
  • Mar 26, 2025 (routine / standard inspection): Approved - Minor Violations.
    3 violations
    • Temperature Measuring Device - Functionality. Inspector’s note: Temperature measuring devices are missing, not correctly placed, not readable, or of improper design. Broken thermometer in front cold case. Provide working thermometer for daily temp. check.
    • VI. Time/Temperature Controlled Safety Food - Ready-to-eat, TCS - date marking. Inspector’s note: Date marking was not done in a consistent manner according to the code. Discard was not change when food taken out from freezer. Change discard date after food taken out from freezer. Corrected on site.
    • Cleaning of Plumbing Fixtures. Inspector’s note: Plumbing fixtures are being kept clean and maintained. Soiled hand washing sink. Clean hand sink regularly.
  • Apr 25, 2024 (routine / standard inspection): Approved - Minor Violations. No violations listed.

Source: the agency's records, inspections since Oct 16, 2023, as of Oct 15, 2026. Critical: Marked critical in the Ohio Uniform Food Safety Code as cited by the city.

Cincinnati Health Department: Bistro @ Evergreen

  • Dec 18, 2023 (routine / standard inspection): Not Abated.
    3 violations
    • Violation - Non-food contact surfaces-Cleaning Frequency Nonfood-contact surfaces are not cleaned frequently enough.. Inspector’s note: Non-food contact surfaces-Cleaning Frequency Nonfood-contact surfaces are not cleaned frequently enough. Grease build up on filters under hood
    • Violation - RTE TCS, date marking Date marking was not done in a consistent manner according to the code.. Inspector’s note: OBSERVATION: RTE TCS, date marking Date marking was not done in a consistent manner according to the code. CORRECTIVE ACTION: PIC to assure dressing cups have DISCARD DATE
    • Violation - TCS-Hot Holding TCS foods were being hot held at temperatures <135° F or a roast <130° F.. Inspector’s note: OBSERVATION: TCS-Hot Holding TCS foods were being hot held at temperatures <135° F Beef Patty held at 124 degrees F Reheated to 165 CORRECTIVE ACTION: Maintain hot TCS Foods at 135 degrees F or above

Source: the agency's records, inspections since Oct 16, 2023, as of Oct 15, 2026. Critical: Marked critical in the Ohio Uniform Food Safety Code as cited by the city.

Cincinnati Health Department: Evergreen Retirement Main Kitchen

  • Dec 18, 2023 (routine / standard inspection): Not Abated.
    6 violations
    • Violation - Reduced oxygen packaging (ROP)-fish packaging A food facility is packaging fresh, slacked, or thawed fish using a reduced oxygen packaging method.. Inspector’s note: OBSERVATION: Reduced oxygen packaging (ROP)-fish packaging A food facility is packaging fresh, slacked, or thawed fish using a reduced oxygen packaging method. Observed thawed ROP fish in sealed cryovac wrapping--Discarded CORRECTIVE ACTION: PRIOR to thawing ROP frozen fish either poke hole in ...
    • Violation - RTE TCS, date marking Date marking was not done in a consistent manner according to the code.. Inspector’s note: OBSERVATION: RTE TCS, date marking Date marking was not done in a consistent manner according to the code. CORRECTIVE ACTION: PIC to assure all open processed foods (i.e open Deli meatsetc) and prepared TCS foods (i.e cooked beans, pasta, potatoes etc) held > 24 hours have a DISCARD DATE. Best ...
    • Violation - Equipment cleanliness-food contact Food-contact surfaces were dirty.. Inspector’s note: OBSERVATION: Equipment cleanliness-food contact Food-contact surfaces were dirty. CORRECTIVE ACTION: Wash and sanitize can opener blade after each use
    • Violation - Cutting surfaces. Cutting surface(s) unable to be effectively cleaned and sanitized.. Inspector’s note: Cutting surfaces. Cutting surface(s) unable to be effectively cleaned and sanitized.
    • Violation - Facilities-floors, walls, ceilings Indoor floor, wall, or ceiling surfaces are not smooth, durable, and easily cleanable in areas where FSO or RFE activities are conducted.. Inspector’s note: Facilities-floors, walls, ceilings Indoor floor, wall, or ceiling surfaces are not smooth, durable, and easily cleanable in areas where FSO or RFE activities are conducted. Cracked damaged floor tiles
    • Violation - In-use utensils-between-use storage In-use utensils are improperly stored.. Inspector’s note: In-use utensils-between-use storage In-use utensils are improperly stored. Discontinue storing knife between rack and prep table.

Source: the agency's records, inspections since Oct 16, 2023, as of Oct 15, 2026. Critical: Marked critical in the Ohio Uniform Food Safety Code as cited by the city.

Cincinnati Health Department: Evergreen Retirement Assisted Living

  • Dec 18, 2023 (routine / standard inspection): Not Abated.
    1 violation
    • Violation - TCS-Hot Holding TCS foods were being hot held at temperatures <135° F or a roast <130° F.. Inspector’s note: OBSERVATION: TCS-Hot Holding TCS foods were being hot held at temperatures <135° F Beef Patty held at 124 degrees F Reheated to 165 CORRECTIVE ACTION: Maintain hot TCS foods at 135 degrees F or above

Source: the agency's records, inspections since Oct 16, 2023, as of Oct 15, 2026. Critical: Marked critical in the Ohio Uniform Food Safety Code as cited by the city.

License and ownershipActive license, licensee GA HC REIT II EVERGREEN TRS SUB, LLC
License type
Residential Care Facility
License number
1883R
License status
Active
Current license dated
2026-01-01
Licensed capacity
121
Licensee
GA HC REIT II EVERGREEN TRS SUB, LLC
Administrator
Amy Wylie

Source: Ohio state licensing records (agency listing), retrieved 2026-09-09. Licensing status is a matter of public record; it is not a quality rating.

Administrator name from the Ohio licensing record, as of Sep 9, 2026.

Paying with Medicaid and other programsHow Medicaid pays for care in Ohio, and other programs

How Medicaid pays for care in Ohio

  • Assisted Living HCBS Waiver Program (Assisted Living Waiver). Ohio Medicaid's Assisted Living Waiver can pay for services in a licensed residential care facility that the Ohio Department of Aging has certified. A person who is eligible is enrolled only if the waiver has not reached the number of participants the federal government approved for that year. (state page)

Ask the community whether it accepts Medicaid.

Staff pay and workplace safety1 OSHA inspection, 1 violation cited

Federal records about how the employer here treats its staff.

OSHA workplace safety inspections

OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.

  • Mar 23, 2022: monitoring inspection, partial (health). Case closed Apr 27, 2022. 1 violation cited (1 other). Penalties: $1,554 proposed, $1,088 now. OSHA record. OSHA recorded the employer as SL Wellspring, L.l.c. Matched by street address; the name OSHA recorded differs from the community's.
    Details
    • Other than serious: Keeping injury and illness records for five years (1904.33(a)). Penalty $1,554 proposed, $1,088 now.

Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.

Location and nearby careNearest hospital 5.4 mi, nursing home 0.1 mi, pharmacy 1.7 mi
Nearest hospital with an emergency room
Good Samaritan Hospital, Cincinnati. 5.4 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
Nearest Medicare nursing home
Wellspring Health Center, Cincinnati. 0.1 miles away, straight line.
Nearest home health agency office
Blessing Home Health Care Inc, Cincinnati. 1.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walgreens. 1.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 45215 as metropolitan (metropolitan core).
Dialysis within 15 miles
Dca My Dialysis, Mount Healthy, 3.0 miles away, straight line (CMS rating 1 of 5 stars)
Davita Affinity Place Dialysis, Cincinnati, 3.0 miles away, straight line (CMS rating 2 of 5 stars)
Davita College Hill Dialysis, Cincinnati, 3.3 miles away, straight line (CMS rating 2 of 5 stars)
Hospice
22 Medicare hospices tell CMS they serve ZIP code 45215.
Viaquest Hospice, LLC, office in Cincinnati, 3.0 miles away, straight line
Ohio Living Village Hospice, office in Cincinnati, 3.6 miles away, straight line (CMS family survey rating 2 of 5 stars)
Ahc Home Health Of Cincinnati LLC, office in Cincinnati, 5.2 miles away, straight line
Nearest geriatric medicine practice
University Of Cincinnati Physicians Company LLC, Cincinnati. 0.4 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard riskFEMA overall risk relatively moderate; outside FEMA's high-risk flood areas

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively moderate. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado relatively high, heat wave relatively high, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

Questions to ask on a tour10 questions picked for this community from its record

Picked for this community from its record. Ask them in person and write down the answers.

  1. The current license dates from 2026. Has the owner or operator changed recently?
  2. Your published starting price is a base rate. What would the total monthly cost be for my parent's needs?
  3. How much have prices gone up in each of the last three years?
  4. How many caregivers are on duty during the day and at night?
  5. What happens if care needs increase? When would someone need to move?
  6. What fees are charged at move-in?
  7. How do you tell families about falls, illness or changes?
  8. How long have the executive director and the head of care been here?
  9. Who gives medications, and what training do they have?
  10. For what reasons can a resident be asked to leave?
What we checked13 public sources we searched, with dates

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
Ohio Department of Health (survey citations), published by the Ohio Department of Aging inspection recordsSep 30, 2026See above
U.S. Department of Labor wage and hour casesOct 15, 2026Nothing on record
OSHA workplace safety inspections since 2016Oct 15, 2026See above
Cincinnati Health Department kitchen inspectionsOct 15, 2026See above
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here very low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above
Common questionsAnswers to 7 questions families ask
What levels of care does Evergreen Retirement Community offer?

Evergreen is a continuing care retirement community (CCRC) offering Independent Living, Assisted Living, Embrace Memory Care, and Short-Term Stays, with the Wellspring skilled nursing center on the same campus.

What is special about the campus?

Sixty-three acres with a working greenhouse, an on-site golf course, and a documented history as a vineyard and a stop on the Underground Railroad.

What happens if care needs change?

That is the point of a CCRC: residents move between independent living, assisted living, memory care, and Wellspring skilled nursing without leaving the campus.

Are the testimonials for this community real?

Yes. All 20 testimonials come from recorded, voice-to-voice phone interviews with named residents and family members, verified by Senior Living Alliance and published unedited.

Does Evergreen Retirement Community have verified testimonials?

Yes. 20+ residents and family members have shared testimonials about Evergreen Retirement Community through phone interviews verified by Senior Living Alliance.

How much does Evergreen Retirement Community cost?

Assisted Living in Ohio typically starts at $4,300 to $5,650 a month. Based on 188 communities that publish prices. These are area figures, not this community's price. The starting prices it publishes are in the Prices section on this page.

How do I contact Evergreen Retirement Community?

Use Evergreen Retirement Community's website, seniorlifestyle.com/property/ohio/evergreen-retirement-community, or visit at 230 West Galbraith Road, Cincinnati, OH 45215.

Choosing assisted livingOur care guide: what to look for, what it costs, how families pay, and more questions to ask (PDF)

Report a wrong fact

Senior Living Alliance member. Evergreen Retirement Community is a member. Members pay SLA for its resident and family interview program. Payment never changes a testimonial or what appears on this page. How we are paid