Nursing home · Top rated by CMS
The Laurels of New London
204 W Main St, New London, OH 44851 · Map
For profit - Limited Liability company · Part of Ciena Healthcare/Laurel Health Care (84 facilities) · 50 certified beds
The Laurels of New London is a Medicare-certified nursing home in New London, Ohio. CMS rates it 5 out of 5 stars overall (3/5 for staffing, 5/5 for health inspections). Nurse staffing is 3.56 hours per resident per day, below the Ohio average of 3.72. Its most recent inspection on Dec 26, 2024 cited 2 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Laurels of New London compares
This facility vs. the Ohio and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Ohio avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.56 | 3.72 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.65 | 0.63 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.15 | 2.14 | 2.34 | above avg |
| Nursing staff turnover | 23.9% | 49.8% | 46.4% | below avg |
| Deficiencies cited, last inspection | 2.0 | 10.2 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at The Laurels of New London
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Dec 26, 2024 · Full report (PDF) - Minimal
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · Dec 26, 2024 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Apr 26, 2024 · Full report (PDF) - Potential for harm
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · Jan 31, 2024 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Jan 31, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Jan 31, 2024 · Full report (PDF) - Minimal
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Jan 31, 2024 · Full report (PDF) - Actual harm
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Quality of Life and Care Deficiencies · Aug 23, 2021 - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Aug 23, 2021 - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Aug 23, 2021 - Potential for harm
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Aug 23, 2021 - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Aug 23, 2021
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 204 W Main St
New London, OH 44851 - CMS certification #
- 365656
- Ownership
- For profit - Limited Liability company
- Certified beds
- 50
- Avg residents/day
- 45.2
- Provider type
- Medicare and Medicaid
- First certified
- 1985-05-16
- Chain
- Ciena Healthcare/Laurel Health Care (84 facilities)
- Setting
- Rural
Part of Ciena Healthcare/Laurel Health Care
Ciena Healthcare/Laurel Health Care operates 84 nursing facilities across the United States. View all Ciena Healthcare/Laurel Health Care facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Laurels of New London using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day
- Workplace safety 1 OSHA workplace safety inspection since 2025, 1 violation cited
Full public records, with dates and sources
Care and services
From the community’s website
What The Laurels of New London says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- May 28, 2025: programmed (planned) inspection, partial (health). Case closed Nov 18, 2025. 1 violation cited (1 serious). Penalties: $5,426 proposed, $3,798 now. OSHA record. OSHA recorded the employer as The Laurels of New London, LLC.
Details
- Serious: Medical services and first aid (including eyewash stations) (1910.151(c)). Penalty $5,426 proposed, $3,798 now. To be fixed by Oct 2, 2025.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Fisher-Titus Hospital, Norwalk. 14.0 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Elms Retirement Village INC, Wellington. 11.4 miles away, straight line.
- Nearest home health agency office
- Fisher Titus Home Health Center, Norwalk. 14.0 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Drug Mart. 12.1 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 44851 as rural (rural area).
- Dialysis within 15 miles
- Fmc - Norwalk, Norwalk, 13.8 miles away, straight line (CMS rating 3 of 5 stars)
- Hospice
- 11 Medicare hospices tell CMS they serve ZIP code 44851.
- Nearest geriatric medicine practice
- Third Street Community Clinic, Inc., Mansfield. 23.4 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado relatively moderate, heat wave relatively low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Only cases that look tied to an earlier operator (not shown) |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is The Laurels of New London a good nursing home?
CMS gives The Laurels of New London an overall rating of 5 out of 5 stars, including 3/5 for staffing and 5/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Laurels of New London staffed?
The Laurels of New London reports 3.56 total nurse hours per resident per day, compared with the Ohio average of 3.72.
Has The Laurels of New London had inspection problems?
Its most recent CMS inspection cited 2 deficiencies.
How many beds does The Laurels of New London have?
The Laurels of New London is certified for 50 beds.