Nursing home
Embassy of Willard
370 E Howard St, Willard, OH 44890 · Map
For profit - Corporation · Part of Embassy Healthcare (37 facilities) · 59 certified beds
Embassy of Willard is a Medicare-certified nursing home in Willard, Ohio. CMS rates it 3 out of 5 stars overall (3/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.17 hours per resident per day, below the Ohio average of 3.72. Its most recent inspection on Apr 25, 2024 cited 7 deficiencies.
- 1 fine totaling $17,345In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Embassy of Willard compares
This facility vs. the Ohio and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | Ohio avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.17 | 3.72 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.35 | 0.63 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.89 | 2.14 | 2.34 | below avg |
| Nursing staff turnover | 25.6% | 49.8% | 46.4% | below avg |
| Deficiencies cited, last inspection | 7.0 | 10.2 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 1 fine totaling $17,345, 1 total penalty.
What inspectors found at Embassy of Willard
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Immediate jeopardy
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Apr 24, 2025 · Full report (PDF) - Potential for harm
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Apr 25, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Apr 25, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Apr 25, 2024 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Apr 25, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Quality of Life and Care Deficiencies · Apr 25, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Apr 25, 2024 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Nov 6, 2023 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Nov 12, 2021 - Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Nov 12, 2021 - Potential for harm
Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.
Quality of Life and Care Deficiencies · Nov 12, 2021 - Potential for harm
Provide safe and appropriate respiratory care for a resident when needed.
Quality of Life and Care Deficiencies · Nov 12, 2021
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 370 E Howard St
Willard, OH 44890 - CMS certification #
- 365343
- Ownership
- For profit - Corporation
- Certified beds
- 59
- Avg residents/day
- 53.0
- Provider type
- Medicare and Medicaid
- First certified
- 1976-09-27
- Chain
- Embassy Healthcare (37 facilities)
- Setting
- Rural
Part of Embassy Healthcare
Embassy Healthcare operates 37 nursing facilities across the United States. View all Embassy Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Embassy of Willard using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day, works with hospice, diabetes care, transportation
- Workplace safety 3 OSHA workplace safety inspections since 2020, 2 violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What Embassy of Willard says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Respite Care
(page, checked Oct 12, 2026) - Nurse on site: 24 hours a day.
24-hour skilled nursing staff
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
Our hospice services include but aren’t limited to:
(page, checked Oct 12, 2026) - Offers diabetes care.
Diabetes Care
(page, checked Oct 12, 2026) - Provides transportation.
Transportation
(page, checked Oct 12, 2026) - Pets allowed.
Pet-friendly facilities
(page, checked Oct 12, 2026) - Apartment types named: private room, semi-private room.
Private and semi-private suites
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Apr 7, 2022: follow-up inspection, partial (health). Case closed May 4, 2022. No violations cited. OSHA record. OSHA recorded the employer as Willard Healthcare LLC.
- Apr 7, 2022: follow-up inspection, partial (health). Case closed Aug 24, 2022. 1 violation cited (1 other). Penalties: $1,450 proposed, $1,450 now. OSHA record. OSHA recorded the employer as Willard Healthcare LLC.
Details
- Other than serious: Electronic submission of injury and illness records (1904.41(a)(2)). Penalty $1,450 proposed, $1,450 now.
- Dec 7, 2020: referral inspection, partial (health). Case closed Jun 9, 2021. 1 violation cited (1 serious). Penalties: $9,557 proposed, $9,557 now. OSHA record. OSHA recorded the employer as Willard Healthcare LLC.
Details
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(m)(2)(i)). Penalty $9,557 proposed, $9,557 now. To be fixed by May 26, 2021.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Mercy Health - Willard Hospital, Willard. 2.5 miles away, straight line. Location approximate.
- Nearest Medicare nursing home
- Willows at Willard the, Willard. 1.9 miles away, straight line.
- Nearest home health agency office
- Fisher Titus Home Health Center, Norwalk. 13.7 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Rite Aid. 0.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 44890 as small town (small town core).
- Dialysis within 15 miles
- Fmc - Willard, Willard, 0.6 miles away, straight line (CMS rating 2 of 5 stars)
Fmc - Norwalk, Norwalk, 13.6 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 8 Medicare hospices tell CMS they serve ZIP code 44890.
Avita Home Health And Hospice, office in Galion, 20.9 miles away, straight line - Nearest geriatric medicine practice
- North Central Ohio Family Care Center Inc, Ontario. 19.4 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado relatively high, heat wave very low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Embassy of Willard a good nursing home?
CMS gives Embassy of Willard an overall rating of 3 out of 5 stars, including 3/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Embassy of Willard staffed?
Embassy of Willard reports 3.17 total nurse hours per resident per day, compared with the Ohio average of 3.72.
Has Embassy of Willard had inspection problems?
Its most recent CMS inspection cited 7 deficiencies.
How many beds does Embassy of Willard have?
Embassy of Willard is certified for 59 beds.