Nursing home
Valley View Manor Nursing Home
40 Park Street, Norwich, NY 13815 · Map
For profit - Limited Liability company · Part of The Mayer Family (11 facilities) · 82 certified beds
Valley View Manor Nursing Home is a Medicare-certified nursing home in Norwich, New York. CMS rates it 3 out of 5 stars overall (3/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.92 hours per resident per day, above the New York average of 3.65. Its most recent inspection on May 3, 2024 cited 6 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Valley View Manor Nursing Home compares
This facility vs. the New York and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New York avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.92 | 3.65 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.56 | 0.70 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.70 | 2.18 | 2.34 | above avg |
| Nursing staff turnover | 45.3% | 40.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 6.0 | 7.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at Valley View Manor Nursing Home
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Respond appropriately to all alleged violations.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Dec 11, 2024 · Full report (PDF) - Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Dec 11, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Nov 5, 2024 · Full report (PDF) - Potential for harm
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · May 3, 2024 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · May 3, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · May 3, 2024 · Full report (PDF) - Potential for harm
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Nutrition and Dietary Deficiencies · May 3, 2024 · Full report (PDF) - Potential for harm
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Nursing and Physician Services Deficiencies · May 3, 2024 · Full report (PDF) - Potential for harm
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · May 3, 2024 · Full report (PDF) - Potential for harm
Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.
Resident Rights Deficiencies · Aug 29, 2023 - Potential for harm
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · Aug 29, 2023 - Potential for harm
Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.
Resident Rights Deficiencies · Aug 29, 2023
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 40 Park Street
Norwich, NY 13815 - CMS certification #
- 335208
- Ownership
- For profit - Limited Liability company
- Certified beds
- 82
- Avg residents/day
- 77.3
- Provider type
- Medicare and Medicaid
- First certified
- 1967-04-06
- Chain
- The Mayer Family (11 facilities)
- Setting
- Rural
Part of The Mayer Family
The Mayer Family operates 11 nursing facilities across the United States. View all The Mayer Family facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Valley View Manor Nursing Home using Google Maps.
Other public records
- Website says Transportation
- Staff pay 1 federal wage case with violations found, since 2005
- Workplace safety 2 OSHA workplace safety inspections since 2021, 1 violation cited
- Emergency In FEMA's high-risk flood area (Zone AE)
Full public records, with dates and sources
Care and services
From the community’s website
What Valley View Manor Nursing Home says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Provides transportation.
Transportation Services
(page, checked Oct 15, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Mar 4, 2005 to Mar 3, 2007. Violations found: Overtime. Back wages: $44,754 owed to 9 employees. Employer as DOL recorded it: Valley View Manor (Valley View Manor, LLC). Case 1473018.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Mar 29, 2022: follow-up inspection, partial (health). Case closed Aug 25, 2022. No violations cited. OSHA record. OSHA recorded the employer as Valley View Manor Nursing Home.
- Mar 26, 2021: complaint inspection, partial (health). Case closed May 29, 2025. 1 violation cited (1 serious). Penalties: $8,192 proposed, $5,325 now. OSHA record. OSHA recorded the employer as Valley View Manor Nursing Home.
Details
- Serious: Respiratory protection (respirators, N95 fit testing) (1910.134(f)(1)). Penalty $8,192 proposed, $5,325 now. To be fixed by Aug 24, 2021.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Chenango Memorial Hospital, Norwich. 0.8 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Norwich Rehabilitation & Nursing Center, Norwich. 1.1 miles away, straight line.
- Nearest home health agency office
- Hcr / Hcr Home Care Chha (Oneonta), Oneonta. 21.9 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.5 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 13815 as small town (small town core).
- Dialysis within 15 miles
- Chenango Dialysis Center, Norwich, 0.4 miles away, straight line (CMS rating 3 of 5 stars)
- Hospice
- 1 Medicare hospice tells CMS it serves ZIP code 13815.
Hospice & Palliative Care Of Chenango County Inc., office in Norwich, 0.6 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Nirav Agrawal, Cooperstown. 32.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Zone AE: 1% annual chance flood area (high risk); base flood elevation set. This is inside FEMA's Special Flood Hazard Area, where flood insurance is required for federally backed mortgages. (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively high. By hazard: hurricane relatively low, inland flooding very high, wildfire very low, tornado relatively moderate, heat wave very low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| New York State Department of Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Valley View Manor Nursing Home a good nursing home?
CMS gives Valley View Manor Nursing Home an overall rating of 3 out of 5 stars, including 3/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Valley View Manor Nursing Home staffed?
Valley View Manor Nursing Home reports 3.92 total nurse hours per resident per day, compared with the New York average of 3.65.
Has Valley View Manor Nursing Home had inspection problems?
Its most recent CMS inspection cited 6 deficiencies.
How many beds does Valley View Manor Nursing Home have?
Valley View Manor Nursing Home is certified for 82 beds.