Nursing home
Union Plaza Care Center
33 23 Union Street, Flushing, NY 11354 · Map
For profit - Corporation · 280 certified beds
Union Plaza Care Center is a Medicare-certified nursing home in Flushing, New York. CMS rates it 4 out of 5 stars overall (3/5 for staffing, 4/5 for health inspections). Nurse staffing is 3.16 hours per resident per day, below the New York average of 3.65. Its most recent inspection on Aug 28, 2024 cited 5 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Union Plaza Care Center compares
This facility vs. the New York and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New York avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.16 | 3.65 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.57 | 0.70 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.04 | 2.18 | 2.34 | below avg |
| Nursing staff turnover | 21.5% | 40.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 5.0 | 7.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the August 28, 2024 inspection was corrected by October 22, 2024
What inspectors found at Union Plaza Care Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Aug 28, 2024 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Aug 28, 2024 · Full report (PDF) - Potential for harm
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
Quality of Life and Care Deficiencies · Aug 28, 2024 · Full report (PDF) - Potential for harm
Allow resident to participate in the development and implementation of his or her person-centered plan of care.
Resident Rights Deficiencies · Aug 28, 2024 · Full report (PDF) - Minimal
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Resident Assessment and Care Planning Deficiencies · Aug 28, 2024 · Full report (PDF)
Show all 9 deficiencies
- Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 28, 2023 - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Mar 11, 2020 - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Mar 11, 2020 - Potential for harm
Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.
Nutrition and Dietary Deficiencies · Mar 11, 2020
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 33 23 Union Street
Flushing, NY 11354 - CMS certification #
- 335799
- Ownership
- For profit - Corporation
- Certified beds
- 280
- Avg residents/day
- 266.2
- Provider type
- Medicare and Medicaid
- First certified
- 1996-08-28
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Union Plaza Care Center using Google Maps.
Other public records
- Emergency In hurricane evacuation Zone 6
Full public records, with dates and sources
Location and nearby care
- Nearest hospital with an emergency room
- Flushing Hospital Medical Center, Flushing. 1.3 miles away, straight line. CMS overall hospital rating: 2 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Waterview Nursing Care Center, Flushing. 0.0 miles away, straight line.
- Nearest home health agency office
- Emerest Home Health Care Of Long Island, Flushing. 0.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Rite Aid. 0.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 11354 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Queens Dialysis At The Pavilion, LLC, Flushing, 0.4 miles away, straight line (has a shift starting after 5 pm; CMS rating 1 of 5 stars)
Crd Associates LLC Cliffside Nursing Home, Flushing, 1.2 miles away, straight line (has a shift starting after 5 pm)
The Ny Hosp Med Ctr Of Queens, Flushing, 1.6 miles away, straight line (has a shift starting after 5 pm) - Hospice
- 6 Medicare hospices tell CMS they serve ZIP code 11354.
Calvary Home Health Agency And Hospice Care, office in Bronx, 5.5 miles away, straight line (CMS family survey rating 2 of 5 stars)
Hospice Of New York, LLC, office in Long Island City, 6.1 miles away, straight line (CMS family survey rating 2 of 5 stars)
Vnsny Hospice And Palliative Care, office in New York, 7.9 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- Chinatown True Care Medical PLLC, Flushing. 0.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Hurricane evacuation zone
- Zone 6 on the New York City hurricane evacuation zones. (NYC Emergency Management, map updated May 8, 2025)
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively low, coastal flooding very low, tornado very low, heat wave relatively high, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | See above | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is Union Plaza Care Center a good nursing home?
CMS gives Union Plaza Care Center an overall rating of 4 out of 5 stars, including 3/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Union Plaza Care Center staffed?
Union Plaza Care Center reports 3.16 total nurse hours per resident per day, compared with the New York average of 3.65.
Has Union Plaza Care Center had inspection problems?
Its most recent CMS inspection cited 5 deficiencies.
How many beds does Union Plaza Care Center have?
Union Plaza Care Center is certified for 280 beds.