Nursing home
The Pavilion at Queens for Rehabilitation
36 17 Parsons Boulevard, Flushing, NY 11354 · Map
For profit - Partnership · 302 certified beds
The Pavilion at Queens for Rehabilitation is a Medicare-certified nursing home in Flushing, New York. CMS rates it 3 out of 5 stars overall (2/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.73 hours per resident per day, above the New York average of 3.65. Its most recent inspection on Nov 20, 2024 cited 11 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Pavilion at Queens for Rehabilitation compares
This facility vs. the New York and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New York avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.73 | 3.65 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.73 | 0.70 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.41 | 2.18 | 2.34 | above avg |
| Nursing staff turnover | 21.3% | 40.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 11.0 | 7.6 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
What inspectors found at The Pavilion at Queens for Rehabilitation
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Nov 20, 2024 · Full report (PDF) - Potential for harm
Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.
Nursing and Physician Services Deficiencies · Nov 20, 2024 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Nov 20, 2024 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Nov 20, 2024 · Full report (PDF) - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Nov 20, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Nutrition and Dietary Deficiencies · Nov 20, 2024 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Nov 20, 2024 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Nov 20, 2024 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Nov 20, 2024 · Full report (PDF) - Potential for harm
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Resident Rights Deficiencies · Nov 20, 2024 · Full report (PDF) - Minimal
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Nov 20, 2024 · Full report (PDF) - Minimal
Dispose of garbage and refuse properly.
Nutrition and Dietary Deficiencies · Nov 20, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 36 17 Parsons Boulevard
Flushing, NY 11354 - CMS certification #
- 335804
- Ownership
- For profit - Partnership
- Certified beds
- 302
- Avg residents/day
- 288.8
- Provider type
- Medicare and Medicaid
- First certified
- 1997-12-29
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Pavilion at Queens for Rehabilitation using Google Maps.
Other public records
- Workplace safety 1 OSHA workplace safety inspection since 2023, no violations cited
- Emergency In hurricane evacuation Zone 6
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Feb 10, 2023: complaint inspection, partial (safety). Case closed Jun 9, 2023. No violations cited. OSHA record. OSHA recorded the employer as The Pavilion at Queens for Rehabilitation & Nursing.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Flushing Hospital Medical Center, Flushing. 1.3 miles away, straight line. CMS overall hospital rating: 2 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Waterview Nursing Care Center, Flushing. 0.0 miles away, straight line.
- Nearest home health agency office
- Emerest Home Health Care Of Long Island, Flushing. 0.2 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Rite Aid. 0.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 11354 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Queens Dialysis At The Pavilion, LLC, Flushing, 0.4 miles away, straight line (has a shift starting after 5 pm; CMS rating 1 of 5 stars)
Crd Associates LLC Cliffside Nursing Home, Flushing, 1.2 miles away, straight line (has a shift starting after 5 pm)
The Ny Hosp Med Ctr Of Queens, Flushing, 1.6 miles away, straight line (has a shift starting after 5 pm) - Hospice
- 6 Medicare hospices tell CMS they serve ZIP code 11354.
Calvary Home Health Agency And Hospice Care, office in Bronx, 5.5 miles away, straight line (CMS family survey rating 2 of 5 stars)
Hospice Of New York, LLC, office in Long Island City, 6.1 miles away, straight line (CMS family survey rating 2 of 5 stars)
Vnsny Hospice And Palliative Care, office in New York, 7.9 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- Chinatown True Care Medical PLLC, Flushing. 0.6 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Hurricane evacuation zone
- Zone 6 on the New York City hurricane evacuation zones. (NYC Emergency Management, map updated May 8, 2025)
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively low, coastal flooding very low, tornado very low, heat wave relatively high, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| Hurricane evacuation zone maps | See above | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
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Frequently asked questions
Is The Pavilion at Queens for Rehabilitation a good nursing home?
CMS gives The Pavilion at Queens for Rehabilitation an overall rating of 3 out of 5 stars, including 2/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Pavilion at Queens for Rehabilitation staffed?
The Pavilion at Queens for Rehabilitation reports 3.73 total nurse hours per resident per day, compared with the New York average of 3.65.
Has The Pavilion at Queens for Rehabilitation had inspection problems?
Its most recent CMS inspection cited 11 deficiencies.
How many beds does The Pavilion at Queens for Rehabilitation have?
The Pavilion at Queens for Rehabilitation is certified for 302 beds.