Nursing home
Regal Heights Rehabilitation and Health Care Center
70-05 35 Avenue, Jackson Heights, NY 11372 · Map
For profit - Partnership · 280 certified beds
Regal Heights Rehabilitation and Health Care Center is a Medicare-certified nursing home in Jackson Heights, New York. CMS rates it 4 out of 5 stars overall (2/5 for staffing, 3/5 for health inspections). Nurse staffing is 3.06 hours per resident per day, below the New York average of 3.65. Its most recent inspection on Dec 1, 2023 cited 9 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Regal Heights Rehabilitation and Health Care Center compares
This facility vs. the New York and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New York avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.06 | 3.65 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.63 | 0.70 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.06 | 2.18 | 2.34 | below avg |
| Nursing staff turnover | 35.8% | 40.5% | 46.4% | below avg |
| Deficiencies cited, last inspection | 9.0 | 7.6 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the February 17, 2026 inspection was corrected by March 23, 2026
What inspectors found at Regal Heights Rehabilitation and Health Care Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies · Feb 17, 2026 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Dec 1, 2023 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Dec 1, 2023 · Full report (PDF) - Potential for harm
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Nursing and Physician Services Deficiencies · Dec 1, 2023 · Full report (PDF) - Potential for harm
Provide safe, appropriate pain management for a resident who requires such services.
Quality of Life and Care Deficiencies · Dec 1, 2023 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Honor each resident's preferences, choices, values and beliefs.
Quality of Life and Care Deficiencies · Dec 1, 2023 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Dec 1, 2023 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Dec 1, 2023 · Full report (PDF) - Potential for harm
Keep residents' personal and medical records private and confidential.
Resident Rights Deficiencies · Dec 1, 2023 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Dec 1, 2023 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Sep 10, 2021 - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Sep 10, 2021
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 70-05 35 Avenue
Jackson Heights, NY 11372 - CMS certification #
- 335820
- Ownership
- For profit - Partnership
- Certified beds
- 280
- Avg residents/day
- 273.0
- Provider type
- Medicare and Medicaid
- First certified
- 2000-02-08
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Regal Heights Rehabilitation and Health Care Center using Google Maps.
Other public records
- Website says Respite stays, nurse 24 hours a day
Full public records, with dates and sources
Care and services
From the community’s website
What Regal Heights Rehabilitation and Health Care Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Our adult day care program is designed to promote socialization, mental stimulation, and physical well-being while offering caregivers peace of mind and much-needed respite.
(page, checked Oct 15, 2026) - Nurse on site: 24 hours a day.
Conveniently located in historical Jackson Heights, NY, our 280-bed, state-of-the-art facility has 24-hour skilled nursing care, using the latest rehabilitation and medical equipment, provided by our highly trained and specialized staff.
(page, checked Oct 12, 2026) - Apartment types named: private room.
Our facility includes great outdoor space and private rooms for family members to take advantage of.
(page, checked Oct 15, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Elmhurst Hospital Center, Elmhurst. 0.8 miles away, straight line. CMS overall hospital rating: 2 of 5 stars. Location approximate.
- Nearest Medicare nursing home
- Queens Boulevard Extended Care Facility, Woodside. 1.3 miles away, straight line.
- Nearest home health agency office
- Assured Care Home Health, LLC, East Elmhurst. 1.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Vitalscript Pharmacy and Medical Supplies. 0.0 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 11372 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Fms-Queens Artificial Kidney Center, Jackson Heights, 0.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 5 of 5 stars)
Atlantic Dms - Elmhurst Hospital Broadway, Flushing, 0.8 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars)
Davita Elmcare Dialysis, Elmhurst, 0.8 miles away, straight line - Hospice
- 8 Medicare hospices tell CMS they serve ZIP code 11372.
Hospice Of New York, LLC, office in Long Island City, 2.9 miles away, straight line (CMS family survey rating 2 of 5 stars)
Vnsny Hospice And Palliative Care, office in New York, 4.8 miles away, straight line (CMS family survey rating 2 of 5 stars)
Calvary Home Health Agency And Hospice Care, office in Bronx, 7.1 miles away, straight line (CMS family survey rating 2 of 5 stars) - Nearest geriatric medicine practice
- Long Island Internal Medicine PLLC, Middle Village. 1.7 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, tornado very low, heat wave relatively high, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Regal Heights Rehabilitation and Health Care Center a good nursing home?
CMS gives Regal Heights Rehabilitation and Health Care Center an overall rating of 4 out of 5 stars, including 2/5 for staffing and 3/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Regal Heights Rehabilitation and Health Care Center staffed?
Regal Heights Rehabilitation and Health Care Center reports 3.06 total nurse hours per resident per day, compared with the New York average of 3.65.
Has Regal Heights Rehabilitation and Health Care Center had inspection problems?
Its most recent CMS inspection cited 9 deficiencies.
How many beds does Regal Heights Rehabilitation and Health Care Center have?
Regal Heights Rehabilitation and Health Care Center is certified for 280 beds.