Nursing home
Eddy Heritage House Nursing and Rehabilitation Center
2920 Tibbits Avenue, Troy, NY 12180 · Map
Non profit - Corporation · Part of Trinity Health (20 facilities) · 120 certified beds
Eddy Heritage House Nursing and Rehabilitation Center is a Medicare-certified nursing home in Troy, New York. CMS rates it 1 out of 5 stars overall (3/5 for staffing, 1/5 for health inspections). Nurse staffing is 3.67 hours per resident per day, above the New York average of 3.65. Its most recent inspection on Feb 27, 2024 cited 13 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Eddy Heritage House Nursing and Rehabilitation Center compares
This facility vs. the New York and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New York avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.67 | 3.65 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.66 | 0.70 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 1.99 | 2.18 | 2.34 | below avg |
| Nursing staff turnover | 57.3% | 40.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 13.0 | 7.6 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the November 26, 2025 inspection was corrected by February 6, 2026
What inspectors found at Eddy Heritage House Nursing and Rehabilitation Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Immediate jeopardy
Ensure that residents are free from significant medication errors.
Pharmacy Service Deficiencies · Nov 26, 2025 · Full report (PDF) - Immediate jeopardy
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Nov 26, 2025 · Full report (PDF) - Potential for harm
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Quality of Life and Care Deficiencies · Nov 26, 2025 · Full report (PDF) - Potential for harm
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
Administration Deficiencies · Nov 26, 2025 · Full report (PDF) - Potential for harm
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Pharmacy Service Deficiencies · Nov 26, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.
Nursing and Physician Services Deficiencies · Nov 26, 2025 · Full report (PDF) - Potential for harm
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Nov 26, 2025 · Full report (PDF) - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Nov 26, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Resident Rights Deficiencies · Nov 26, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Feb 27, 2024 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Feb 27, 2024 · Full report (PDF) - Potential for harm
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Pharmacy Service Deficiencies · Feb 27, 2024 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 2920 Tibbits Avenue
Troy, NY 12180 - CMS certification #
- 335760
- Ownership
- Non profit - Corporation
- Certified beds
- 120
- Avg residents/day
- 111.5
- Provider type
- Medicare and Medicaid
- First certified
- 1992-11-12
- Chain
- Trinity Health (20 facilities)
- Setting
- Urban
Part of Trinity Health
Trinity Health operates 20 nursing facilities across the United States. View all Trinity Health facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Eddy Heritage House Nursing and Rehabilitation Center using Google Maps.
Other public records
- Staff pay 1 federal wage case with violations found, since 2001
Full public records, with dates and sources
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Nov 17, 2001 to Nov 15, 2003. Violations found: Overtime. Back wages: $5,868 owed to 43 employees. Employer as DOL recorded it: Heritage House Nursing Center. Case 1390610.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Samaritan Hospital Of Troy, New York, Troy. 0.5 miles away, straight line. CMS overall hospital rating: 3 of 5 stars.
- Nearest Medicare nursing home
- Eddy Memorial Geriatric Center, Troy. 0.5 miles away, straight line.
- Nearest home health agency office
- Eddy Visiting Nurse & Rehab Association, Troy. 1.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 0.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 12180 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- Dci - Rubin Dialysis Center - Troy, Troy, 0.7 miles away, straight line (CMS rating 1 of 5 stars)
Fresenius Kidney Care Troy, Troy, 2.9 miles away, straight line (CMS rating 3 of 5 stars)
Fresenius Kidney Care Latham, Latham, 5.6 miles away, straight line (has a shift starting after 5 pm; CMS rating 1 of 5 stars) - Hospice
- 2 Medicare hospices tell CMS they serve ZIP code 12180.
Community Hospice, Inc, The, office in Albany, 9.1 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- The James A Eddy Memorial Geriatric Center, Inc, Troy. 0.5 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane relatively low, inland flooding relatively moderate, wildfire very low, tornado relatively moderate, heat wave relatively low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| New York State Department of Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | Could not read the site |
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Frequently asked questions
Is Eddy Heritage House Nursing and Rehabilitation Center a good nursing home?
CMS gives Eddy Heritage House Nursing and Rehabilitation Center an overall rating of 1 out of 5 stars, including 3/5 for staffing and 1/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Eddy Heritage House Nursing and Rehabilitation Center staffed?
Eddy Heritage House Nursing and Rehabilitation Center reports 3.67 total nurse hours per resident per day, compared with the New York average of 3.65.
Has Eddy Heritage House Nursing and Rehabilitation Center had inspection problems?
Its most recent CMS inspection cited 13 deficiencies.
How many beds does Eddy Heritage House Nursing and Rehabilitation Center have?
Eddy Heritage House Nursing and Rehabilitation Center is certified for 120 beds.