Nursing home
Clifton Springs Hospital and Clinic Extended Care
2 Coulter Road, Clifton Springs, NY 14432 · Map
Non profit - Corporation · Part of Rochester Regional Health (5 facilities) · 108 certified beds
Clifton Springs Hospital and Clinic Extended Care is a Medicare-certified nursing home in Clifton Springs, New York. CMS rates it 4 out of 5 stars overall (3/5 for staffing, 4/5 for health inspections). Nurse staffing is 4.35 hours per resident per day, above the New York average of 3.65. Its most recent inspection on Nov 15, 2024 cited 5 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Clifton Springs Hospital and Clinic Extended Care compares
This facility vs. the New York and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New York avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 4.35 | 3.65 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 0.71 | 0.70 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 2.32 | 2.18 | 2.34 | above avg |
| Nursing staff turnover | 42.2% | 40.5% | 46.4% | above avg |
| Deficiencies cited, last inspection | 5.0 | 7.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the November 15, 2024 inspection was corrected by January 14, 2025
What inspectors found at Clifton Springs Hospital and Clinic Extended Care
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Nov 15, 2024 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Nov 15, 2024 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Nov 15, 2024 · Full report (PDF) - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Nov 15, 2024 · Full report (PDF) - Minimal
Post nurse staffing information every day.
Nursing and Physician Services Deficiencies · Nov 15, 2024 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Mar 3, 2023 - Potential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · May 18, 2021 - Potential for harm
Provide care and assistance to perform activities of daily living for any resident who is unable.
Quality of Life and Care Deficiencies · May 18, 2021 - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · May 18, 2021 - Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · May 18, 2021 - Minimal
Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.
Resident Rights Deficiencies · May 18, 2021 - Minimal
Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.
Resident Rights Deficiencies · May 18, 2021
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 2 Coulter Road
Clifton Springs, NY 14432 - CMS certification #
- 335361
- Ownership
- Non profit - Corporation
- Certified beds
- 108
- Avg residents/day
- 105.1
- Provider type
- Medicare and Medicaid
- First certified
- 1972-01-10
- Chain
- Rochester Regional Health (5 facilities)
- Setting
- Urban
Part of Rochester Regional Health
Rochester Regional Health operates 5 nursing facilities across the United States. View all Rochester Regional Health facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Clifton Springs Hospital and Clinic Extended Care using Google Maps.
Other public records
- Website says Staff speak spanish
Full public records, with dates and sources
Care and services
From the community’s website
What Clifton Springs Hospital and Clinic Extended Care says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Staff speak Spanish.
We will coordinate the services of a professional interpreter (Spanish or other languages) for all in-person interpretation needs.
(page, checked Oct 15, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Clifton Springs Hospital And Clinic, Clifton Springs. 0.1 miles away, straight line. CMS overall hospital rating: 2 of 5 stars.
- Nearest Medicare nursing home
- Ontario Center for Rehabilitation and Healthcare, Canandaigua. 6.4 miles away, straight line.
- Nearest home health agency office
- Ur Medicine Home Care, Certified Services, Inc, Webster. 24.6 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Rite Aid. 6.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 14432 as small town (small town core).
- Dialysis within 15 miles
- Fresenius Kidney Care - Newark, Newark, 6.4 miles away, straight line (CMS rating 2 of 5 stars)
Geneva General Hospital, Geneva, 9.6 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars) - Hospice
- 2 Medicare hospices tell CMS they serve ZIP code 14432.
Ur Medicine Hospice, office in Webster, 24.6 miles away, straight line (CMS family survey rating 4 of 5 stars) - Nearest geriatric medicine practice
- Highland Hospital Of Rochester, Canandaigua. 10.0 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- FEMA has a flood map for this community (effective July 23, 1982), but it is not in FEMA's digital flood map data, so the zone at this address could not be read. FEMA's Map Service Center has the map. (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: hurricane very low, inland flooding relatively moderate, wildfire very low, tornado relatively low, heat wave very low, earthquake very low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| New York State Department of Health kitchen inspections | Oct 15, 2026 | No kitchen matched |
| Hurricane evacuation zone maps | Not in a mapped zone | |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Clifton Springs Hospital and Clinic Extended Care a good nursing home?
CMS gives Clifton Springs Hospital and Clinic Extended Care an overall rating of 4 out of 5 stars, including 3/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Clifton Springs Hospital and Clinic Extended Care staffed?
Clifton Springs Hospital and Clinic Extended Care reports 4.35 total nurse hours per resident per day, compared with the New York average of 3.65.
Has Clifton Springs Hospital and Clinic Extended Care had inspection problems?
Its most recent CMS inspection cited 5 deficiencies.
How many beds does Clifton Springs Hospital and Clinic Extended Care have?
Clifton Springs Hospital and Clinic Extended Care is certified for 108 beds.