Mariella Senior Living of Reno

Last state inspection

May 28, 2025 Complaint investigation, Grading re-survey

State inspections

5

Deficiencies cited

56

Most recent grade from the state

B May 28, 2025

Complaints investigated

9: 5 substantiated, 4 not substantiated

State sanctions

0

• License active since 2023

Most recent inspections with deficiencies

• May 28, 2025, complaint investigation, grading re-survey: 6 deficiencies, grade B
  • Health& Sanitation-odors-hazards-insects-dirt (NAC 449.209): Based on observation and interview, the facility failed to ensure the premises were free from safety hazards. severity 2 (potential for harm), scope 3 (widespread); correction date November 10, 2025
  • Laundry & Linen Services Provided (NAC 449.213): Based on observation interview and document review, the facility failed to ensure 1 of 9 dryers was ventilated to the outside of the building and the laundry rooms were free of lint and debris on the floor, on the surfaces in the rooms, and behind the dryers. severity 2 (potential for harm), scope 3 (widespread); correction date May 28, 2025
  • Medication/OTCS, Supplements, Change Order (NAC 449.2742): Based on observation, clinical record review, and interview, the facility failed to ensure 1) medications were on-site to administer as prescribed for 3 of 15 residents (Resident #8, #6, and #12), 2) lacked a physician's order for medications to be administered 1 of 15 sampled residents (Resident #7) and 3) a medication had an order change sticker affixed to the label when a new order was received for 1 of 15 sampled residents (Resident #13). severity 2 (potential for harm), scope 1 (isolated); correction date June 13, 2025
  • Administration of Medication Maintenance (NAC 449.2744): Based on observation, record review, and interview the facility failed to ensure the Medication Administration Record (MAR) was accurate for 1 of 15 sampled residents (Resident #6). severity 2 (potential for harm), scope 1 (isolated); correction date June 13, 2025
  • Administration of Medication Restrictions (NAC 449.2746): Based on observation, record review, and interview, the facility failed to clarify 1 of 15 residents written instructions requiring assessment indicating when to hold a medication based on heart rate (Resident #7). severity 2 (potential for harm), scope 1 (isolated); correction date June 13, 2025
  • Medication: Storage (NAC 449.2748): Based on observation, interview, and document review, the facility failed to ensure medications in a resident room was safely stored in a locked area and inaccessible to other residents or visitors for 1 of 6 resident rooms (Room #253) severity 2 (potential for harm), scope 1 (isolated); correction date May 28, 2025
• October 29, 2024, complaint investigation, grading re-survey: 15 deficiencies, grade D
  • Elder Abuse Training (NRS 449.093): Based on personnel file review, document review, and interview, the Administrator failed to ensure 8 of 10 sampled employees received initial elder abuse training prior to beginning work at the facility or received annual elder abuse prevention training, and employee competency was determined by a graded post test (Employee #7, #8, #9, #10, #11, #12, #13 and #14). severity 2 (potential for harm), scope 3 (widespread); correction date December 30, 2024
  • Staffing Schedule (NAC 449.199): Based on document review and interview, the Administrator failed to maintain an accurate staffing schedule including all amended changes. severity 1 (no harm likely), scope 3 (widespread); correction date December 30, 2024
  • First Aid & CPR (NAC 449.231): Based on personnel file review, document review, and interview, the facility failed to ensure employees had cardiopulmonary resuscitation and first aid training which included skills testing for 6 of 10 employees (Employee #6, #8, #9, #10, #11, and #14. severity 2 (potential for harm), scope 3 (widespread); correction date December 30, 2024
  • Supervision and Treatment of Residents (NAC 449.259): Based on clinical record review, document review and interview, the facility failed to ensure a person-centered service plan was updated to address the resident's hospice care when admitted to hospice care services for 1 of 23 sampled residents (Resident #10). severity 2 (potential for harm), scope 1 (isolated); correction date December 30, 2024
  • Provision of Dental, Optical and Hearing Care (NAC 449.262): Based on interview and document review, the facility failed to ensure abuse of a resident was reported to the Aging and Disability Services Division (ADSD) or law enforcement within 24 hours of the abuse for 1 of 23 sampled residents (Resident #21). severity 2 (potential for harm), scope 1 (isolated); correction date December 30, 2024
  • Rights of Residents; Procedure for Filing (NAC 449.268): Based on interview and document review, the Administrator failed to ensure a resident was kept safe from verbal and physical abuse by a visitor for 1 of 23 sampled residents (Resident #21). severity 2 (potential for harm), scope 1 (isolated); correction date December 30, 2024
  • and 9 more in the report
• February 28, 2024, complaint investigation, annual licensure survey: 16 deficiencies, grade D
  • Administrator's Responsibilities-Complete Rec (NAC 449.194): Based on record review and interview, the Administrator failed to ensure the facility maintained complete and accurate records. severity 1 (no harm likely), scope 3 (widespread); correction date February 28, 2024
  • Elder Abuse Training (NRS 449.093): Based on personnel file review and interview, the Administrator failed to ensure 1 of 15 sampled employees received initial elder abuse training prior to beginning work at the facility and annually, thereafter (Employee #9). severity 2 (potential for harm), scope 1 (isolated); correction date February 28, 2024
  • Advertising (NAC 449.205): NAC 449.169 "Medical professional" defined. "Medical professional" means a physician or a physician assistant, advanced practice registered nurse, registered nurse, physical therapist, occupational therapist, speech-language pathologist or practitioner of respiratory care who is trained and licensed to perform medical procedures and care prescribed by a physician. severity 1 (no harm likely), scope 3 (widespread); correction date February 28, 2024
  • First Aid & CPR (NAC 449.231): Based on personnel file review and interview, the facility failed to ensure first aid and cardiopulmonary resuscitation (CPR) training was received within 30 days of employment for 1 of 9 sampled employees working in the facility greater than 30 days (Employee #5). severity 2 (potential for harm), scope 1 (isolated); correction date February 28, 2024
  • Provision of Dental, Optical and Hearing Care (NAC 449.262): Based on observation and interview, the facility failed to ensure bed rails were not used as a restraint for 1 of 25 residents (Resident #11). severity 2 (potential for harm), scope 1 (isolated); correction date February 28, 2024
  • Medical Care of Resident After Illness (NAC 449.274): Based on record review and interview, the facility failed to ensure an annual physical examination was completed for 1 of 25 residents (Resident #2). severity 2 (potential for harm), scope 1 (isolated); correction date February 28, 2024
  • and 10 more in the report
• April 13, 2023, complaint investigation, grading re-survey, change of ownership survey: 2 deficiencies, grade A
  • Alzheimer's Care Standards for Safety (NAC 449.2756): Based on observation and interview, the facility failed to ensure dangerous items were inaccessible to residents housed in the memory care unit for 1 of 30 resident rooms accessible to residents. severity 2 (potential for harm), scope 1 (isolated); correction date May 15, 2023
  • Alzheimer's Care Standards for Safety (NAC 449.2756): Based on observation, interview and document review, the facility failed to ensure toxic items were secured in 2 of 30 resident rooms accessible to residents in the memory care unit. severity 2 (potential for harm), scope 1 (isolated); correction date May 15, 2023

Complaints with substantiated allegations

• October 29, 2024: 3 complaints substantiated (some allegations)
• February 7, 2023: 2 complaints substantiated (some allegations)

Read every report on the state’s site → Search license 10746-AGC-3, then choose View Detail and SOD/POC for each inspection.

Deficiency names and findings are quoted from the state’s Statements of Deficiencies. Fine amounts are read from the state’s scanned sanction notices. This community is licensed for 134 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Nevada Health Authority, Health Care Quality and Compliance (formerly DPBH, Bureau of Health Care Quality and Compliance), data as of October 15, 2026, showing the last five years. The state’s search shows active licenses only. Always visit in person and ask the community about anything listed here.