Brookdale Reno

Last state inspection

April 14, 2026 Complaint investigation, Grading re-survey

State inspections

13

Deficiencies cited

118

Most recent grade from the state

C April 14, 2026

Complaints investigated

8: 5 substantiated, 3 not substantiated

State sanctions

0

• License active since 1998

Most recent inspections with deficiencies

• April 14, 2026, complaint investigation, grading re-survey: 9 deficiencies, grade C
  • Administrator's Responsibilities-Complete Rec (NAC 449.194): Based on record review, interview, and document review, the Administrator failed to ensure that 1 of 4 closed resident records reviewed (Resident #7) was maintained with complete and accurate documentation related to hospice care and 1 of 6 sampled residents' (Resident #4) clinical health record was complete and accurate. severity 2 (potential for harm), scope 1 (isolated); correction date July 3, 2026
  • Kitchens- Equipment Works; Clean And Sanitary (NAC 449.217): Based on observation, interview and document review, the facility failed to ensure 1) quat buckets contained a sufficient amount of sanitizing agent to clean and sanitize surface areas used to prepare food, 2) staff tested for appropriate levels of sanitizing agents used in dishwashing machines and had supplies necessary to complete the testing, 3) the handwashing sink in 1 of 4 satellite kitchens was stocked with paper towels, and 4) hair restraints were worn by staff when plating food for residents. severity 2 (potential for harm), scope 3 (widespread); correction date July 8, 2026
  • Rights of Residents; Procedure for Filing (NAC 449.268): Based on observation, interview, and document review, the facility failed 1) to protect a resident from physical abuse and failed to report the incident to the Aging and Disability Services Division (ADSD) as required, for 1 of 1 unsampled residents (Resident #11), and 2) to ensure a resident was provided with a bath or shower over a four-week period for 1 of 11 sampled residents (Resident #5). severity 2 (potential for harm), scope 1 (isolated); correction date July 31, 2026
  • Medical Care of Resident After Illness (NAC 449.274): Based on resident file review, document review, and interview, the facility failed to obtain the results of a general physical examination for 1 of 6 sampled residents (Resident #2). severity 2 (potential for harm), scope 1 (isolated); correction date June 5, 2026
  • Medication Administration-Report Received (NAC 449.2742): Based on record review and interview, the facility failed to ensure the Administrator reviewed and initialed the written pharmacy review report within 72 hours after the administrator of the facility received the report for 1 of 6 sampled residents (Resident #1, #2, #3, #4, #5, and #6). severity 1 (no harm likely), scope 3 (widespread); correction date May 7, 2026
  • Medication/OTCS, Supplements, Change Order (NAC 449.2742): Based on observation, interview, record review and document review, the facility failed to ensure a change order label was affixed to a medication container when the administration instructions were changed by a physician’s order for 2 of 6 sampled residents (Resident #3 and #5). severity 2 (potential for harm), scope 1 (isolated); correction date August 26, 2026
  • and 3 more in the report
• November 5, 2025, complaint investigation, grading re-survey: 9 deficiencies, grade C
  • Health & Sanitation - Screens (NAC 449.209): Based on observation and interview, the facility failed to ensure the interior of the facility was clean, free of black widow spiders in rooms, and windowsills were in good repair. severity 2 (potential for harm), scope 1 (isolated); correction date March 31, 2026
  • Kitchens- Equipment Works; Clean And Sanitary (NAC 449.217): Based on observation, interview, and document review, the facility failed to ensure 1) the kitchen had an operable handwashing sink to include hot water, 2) dishwashing machines were dispensing sanitizing and cleaning agents, 3) staff were aware of proper sanitizing and cleaning of dishes manually, 4) quat buckets contained sanitizing agents, 5) refrigerators were clean from food debris, and 6) various non-edible items were not stored with resident food. severity 2 (potential for harm), scope 3 (widespread); correction date June 19, 2026
  • Supervision and Treatment of Residents (NAC 449.259): Based on record review and interview, the facility failed to ensure a person-centered service plan was reviewed with the resident and/or the resident’s family or representative to address the facility’s treatment of residents for 1 of 9 sampled residents reviewed for service plans (Resident #3). severity 2 (potential for harm), scope 1 (isolated); correction date April 30, 2026
  • Rights of Residents; Procedure for Filing (NAC 449.268): Based on record review, interview, and document review, the Administrator failed to ensure 1 of 9 sampled residents (Resident #4) was kept safe from physical abuse. severity 2 (potential for harm), scope 1 (isolated); correction date March 11, 2026
  • Residents Requiring Use of Oxygen (NAC 449.2712): Based on observation, interview, and document review, the facility failed to ensure a resident’s Oxygen concentrator was not running while the resident was not being administered Oxygen, nor in the resident’s room for 1 of 9 sampled residents (Resident #2). severity 2 (potential for harm), scope 1 (isolated); correction date July 1, 2026
  • Medical Care of Resident After Illness (NAC 449.274): Based on record review, document review, and interview, the facility failed to ensure a physical examination was completed annually and retained by the facility for 1 of 9 sampled residents (Resident #2). severity 2 (potential for harm), scope 1 (isolated); correction date July 1, 2026
  • and 3 more in the report
• March 18, 2025, grading re-survey: 10 deficiencies, grade D
  • Permits-Comply with NAC 446 on Food Service (NAC 449.217): Based on observation on 3/18/25, the facility failed to ensure the kitchen and supportive dining services complied with the standards of NAC 446. severity 2 (potential for harm), scope 3 (widespread); correction date June 30, 2025
  • Supervision and Treatment of Residents (NAC 449.259): Based on record review and interview, the facility failed to ensure a person-centered service plan was reviewed with the resident and/or the resident's family or representative to address the facility's treatment of residents for 15 of 15 sampled residents reviewed for service plans (Resident #1, #2, #3, #4, #5, #6, #7, #8, #9, #10, #11, #12, #13, #14, and #15). severity 2 (potential for harm), scope 3 (widespread); correction date June 30, 2025
  • Tag 0644 (NRS 449.184): Based on observation and interview, the facility failed to post the Administrator's designee with contact information and the facility rates in a conspicuous place in the facility. severity 1 (no harm likely), scope 3 (widespread); correction date March 20, 2025
  • Medical Care of Resident After Illness (NAC 449.274): Based on record review and interview, the facility failed to ensure a physical examination was completed annually for 1 of 15 residents (Resident #11). severity 2 (potential for harm), scope 1 (isolated); correction date June 15, 2025
  • Medication Administration-Report Received (NAC 449.2742) severity 2 (potential for harm), scope 3 (widespread); correction date May 3, 2025
  • Medication/OTCS, Supplements, Change Order (NAC 449.2742): Based on record review, observation, and interview, the facility failed to ensure 1) medication was administered as prescribed for 2 of 15 sampled residents (Resident #12 and #4), 2) medication in use was correct and a change label was placed on a medication when changed by a physician's order for 1 of 15 residents (Resident #2), and 3) a medication was available on site to administer as prescribed for 1 of 15 sampled residents (Resident #12). severity 2 (potential for harm), scope 1 (isolated); correction date June 30, 2025
  • and 4 more in the report
• September 30, 2024, complaint investigation: 1 deficiency, grade A
  • Infection Control Required Training - Infection Control Required Training LCB File No. (R048-22 Sec. 5): Based on personnel file review, document review, and interview, the facility failed to ensure the secondary infection control person met the required 15 hours of initial infection control training per Legislative Council Bureau (LCB) File Number R048-22, Section 5, with the potential to affect 23 of 23 residents. severity 1 (no harm likely), scope 3 (widespread); correction date October 16, 2024

Complaints with substantiated allegations

• November 5, 2025: 2 complaints substantiated (some allegations)
• May 15, 2024: 1 complaint substantiated (some allegations)
• September 21, 2023: 1 complaint substantiated (some allegations)
• March 24, 2023: 1 complaint substantiated (some allegations)

Read every report on the state’s site → Search license 1884-AGC-43, then choose View Detail and SOD/POC for each inspection.

Deficiency names and findings are quoted from the state’s Statements of Deficiencies. Fine amounts are read from the state’s scanned sanction notices. This community is licensed for 56 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: Nevada Health Authority, Health Care Quality and Compliance (formerly DPBH, Bureau of Health Care Quality and Compliance), data as of October 15, 2026, showing the last five years. The state’s search shows active licenses only. Always visit in person and ask the community about anything listed here.