Nursing home
The Neighborhood In Rio Rancho (Skilled Nursing and Continuing Care)
900 Loma Colorado Blvd Ne, Rio Rancho, NM 87124 · Map
Non profit - Corporation · 72 certified beds
The Neighborhood In Rio Rancho (Skilled Nursing and Continuing Care) is a Medicare-certified nursing home in Rio Rancho, New Mexico. CMS rates it 2 out of 5 stars overall (4/5 for staffing, 2/5 for health inspections). Nurse staffing is 6.08 hours per resident per day, above the New Mexico average of 3.56. Its most recent inspection on Nov 17, 2025 cited 16 deficiencies. Note: it carries a CMS abuse icon.
- CMS abuse iconThis facility has an active abuse icon on its CMS record.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How The Neighborhood In Rio Rancho (Skilled Nursing and Continuing Care) compares
This facility vs. the New Mexico and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New Mexico avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 6.08 | 3.56 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 1.16 | 0.62 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 4.20 | 2.23 | 2.34 | above avg |
| Nursing staff turnover | 83.9% | 53.0% | 46.4% | above avg |
| Deficiencies cited, last inspection | 16.0 | 16.6 | 9.5 | below avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the March 13, 2026 inspection was corrected by April 10, 2026
What inspectors found at The Neighborhood In Rio Rancho (Skilled Nursing and Continuing Care)
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 13, 2026 · Full report (PDF) - Actual harm
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Freedom from Abuse, Neglect, and Exploitation Deficiencies · Nov 19, 2025 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Nov 19, 2025 · Full report (PDF) - Potential for harm
Provide enough food/fluids to maintain a resident's health.
Quality of Life and Care Deficiencies · Nov 19, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Nov 19, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Resident Rights Deficiencies · Nov 19, 2025 · Full report (PDF) - Potential for harm
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Nutrition and Dietary Deficiencies · Nov 17, 2025 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Nov 17, 2025 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Nov 17, 2025 · Full report (PDF) - Potential for harm
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Nov 17, 2025 · Full report (PDF) - Potential for harm
Provide or obtain dental services for each resident.
Quality of Life and Care Deficiencies · Nov 17, 2025 · Full report (PDF) - Potential for harm
Observe each nurse aide's job performance and give regular training.
Nursing and Physician Services Deficiencies · Nov 17, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 900 Loma Colorado Blvd Ne
Rio Rancho, NM 87124 - CMS certification #
- 325130
- Ownership
- Non profit - Corporation
- Certified beds
- 72
- Avg residents/day
- 38.9
- Provider type
- Medicare and Medicaid
- First certified
- 2016-08-10
- Setting
- Urban
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around The Neighborhood In Rio Rancho (Skilled Nursing and Continuing Care) using Google Maps.
Other public records
- Website says Nurse 24 hours a day, transportation
- Workplace safety 1 OSHA workplace safety inspection since 2024, 6 violations cited
Full public records, with dates and sources
Care and services
From the community’s website
What The Neighborhood In Rio Rancho (Skilled Nursing and Continuing Care) says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Nurse on site: 24 hours a day.
Skilled Nursing offers round-the-clock licensed nursing care for individuals with complex medical needs.
(page, checked Oct 15, 2026) - Provides transportation.
...e television, internet, telephone, indoor and outdoor maintenance, groundskeeping, biweekly housekeeping, meals credits in all our on-campus dining venues, and scheduled transportation for shopping or medical appointments.
(page, checked Oct 15, 2026) - Apartment types named: studio, one-bedroom.
The Supportive Care team is a dedicated and welcoming group who works tirelessly to make our spacious, private studio and one-bedroom apartments feel like home.
(page, checked Oct 12, 2026) - Entry fee: none.
All levels of care are provided—Assisted Living, Alzheimer’s and Dementia Care, Nursing Care, and Rehabilitation and Skilled Care—all with no entry fee.
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
OSHA workplace safety inspections
OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.
- Jan 17, 2024: accident investigation inspection, partial (health). Case closed Jul 30, 2024. 6 violations cited (5 serious, 1 other). Penalties: $37,300 proposed, $37,300 now. OSHA record. OSHA recorded the employer as The Neighborhood in Rio Rancho Life Plan Community.
Details
- Serious: Floors and walking surfaces (slips, trips and falls) (1910.22(a)(3)). Penalty $5,950 proposed, $5,950 now. To be fixed by Aug 5, 2024.
- Serious: Personal protective equipment (general) (1910.132(d)(1)(i)). Penalty $8,500 proposed, $8,500 now. To be fixed by Aug 5, 2024.
- Serious: Lockout of equipment during maintenance (1910.147(c)(7)(i)(a)). Penalty $5,950 proposed, $5,950 now. To be fixed by Aug 5, 2024.
- Serious: Medical services and first aid (including eyewash stations) (1910.151(c)). Penalty $5,950 proposed, $5,950 now. To be fixed by Aug 5, 2024.
- Serious: Hazard communication (chemical labels, safety data sheets, training) (1910.1200(h)(1)). Penalty $5,950 proposed, $5,950 now. To be fixed by Aug 5, 2024.
- Other than serious: Reporting a death, hospitalization, amputation or eye loss to OSHA (1904.39(a)(2)). Penalty $5,000 proposed, $5,000 now. To be fixed by Aug 5, 2024.
Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.
Location and nearby care
- Nearest hospital with an emergency room
- Lovelace Westside Hospital, Albuquerque. 4.7 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Rio Rancho Center, Rio Rancho. 2.1 miles away, straight line.
- Nearest home health agency office
- Angels Above Home Care, LLC, Rio Rancho. 2.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 2.0 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 87124 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- 322520 Rio Rancho Dialysis (Dci), Rio Rancho, 2.5 miles away, straight line (CMS rating 3 of 5 stars)
322509 Rio Rancho Dialysis (Fmc), Rio Rancho, 3.1 miles away, straight line (CMS rating 3 of 5 stars)
322548 - Liberty Rio Rancho (Fmc), Albuquerque, 4.7 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars) - Hospice
- 27 Medicare hospices tell CMS they serve ZIP code 87124.
Ricelands Home Health Care And Hospice, LLC, office in Rio Rancho, 2.7 miles away, straight line
Advantage Hospice Dba Corus Hospice, office in Albuquerque, 6.8 miles away, straight line
High Desert Hospice, office in Albuquerque, 7.0 miles away, straight line (CMS family survey rating 3 of 5 stars) - Nearest geriatric medicine practice
- Twilight Physician Group, Albuquerque. 10.4 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively high, wildfire relatively low, tornado relatively low, heat wave relatively moderate, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | See above |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here relatively low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is The Neighborhood In Rio Rancho (Skilled Nursing and Continuing Care) a good nursing home?
CMS gives The Neighborhood In Rio Rancho (Skilled Nursing and Continuing Care) an overall rating of 2 out of 5 stars, including 4/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is The Neighborhood In Rio Rancho (Skilled Nursing and Continuing Care) staffed?
The Neighborhood In Rio Rancho (Skilled Nursing and Continuing Care) reports 6.08 total nurse hours per resident per day, compared with the New Mexico average of 3.56.
Has The Neighborhood In Rio Rancho (Skilled Nursing and Continuing Care) had inspection problems?
Its most recent CMS inspection cited 16 deficiencies.
How many beds does The Neighborhood In Rio Rancho (Skilled Nursing and Continuing Care) have?
The Neighborhood In Rio Rancho (Skilled Nursing and Continuing Care) is certified for 72 beds.