Lilisity

Nursing home

Rio Rancho Center

4210 Sabana Grande Se, Rio Rancho, NM 87124 · Map
For profit - Limited Liability company · Part of Genesis Healthcare (193 facilities) · 120 certified beds

Medicare and Medicaid certified
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Rio Rancho Center is a Medicare-certified nursing home in Rio Rancho, New Mexico. CMS rates it 1 out of 5 stars overall (1/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.13 hours per resident per day, below the New Mexico average of 3.56. Its most recent inspection on Feb 25, 2025 cited 19 deficiencies.

1 out of 5Overall CMS rating
2 out of 5Health inspections
1 out of 5Staffing
120 bedsCertified beds

CMS quality ratings

Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.

Overall rating1/5
Health inspections2/5
Staffing1/5
Quality measures3/5
Long-stay quality2/5
Short-stay quality4/5

How Rio Rancho Center compares

This facility vs. the New Mexico and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.

MetricThis facilityNew Mexico avgNational avgCompared with the state
Total nurse staffing (hrs/resident/day)3.133.563.89below avg
RN staffing (hrs/resident/day)0.380.620.68below avg
Aide staffing (hrs/resident/day)1.732.232.34below avg
Nursing staff turnover62.0%53.0%46.4%above avg
Deficiencies cited, last inspection19.016.69.5above avg

Staffing

Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.

3.13Total nurse hrs/resident/day
0.38RN hrs/resident/day
1.01LPN hrs/resident/day
1.73Aide hrs/resident/day
2.70Weekend nurse hrs/resident/day

Staff turnover

Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.

Total nursing staff62.0%
Registered nurses75.0%
Administrator changes1 in last year

Recent health inspection

CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.

Feb 25, 2025Most recent inspection
19Deficiencies found
100Health inspection score
0Fines

What inspectors found at Rio Rancho Center

Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.

  • Potential for harm

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    Nutrition and Dietary Deficiencies · Mar 10, 2026 · Full report (PDF)
  • Potential for harm

    Ensure that residents are free from significant medication errors.

    Pharmacy Service Deficiencies · Mar 10, 2026 · Full report (PDF)
  • Potential for harm

    Ensure services provided by the nursing facility meet professional standards of quality.

    Resident Assessment and Care Planning Deficiencies · Mar 10, 2026 · Full report (PDF)
  • Potential for harm

    Protect each resident from the wrongful use of the resident's belongings or money.

    Freedom from Abuse, Neglect, and Exploitation Deficiencies · Mar 10, 2026 · Full report (PDF)
  • Potential for harm

    Reasonably accommodate the needs and preferences of each resident.

    Resident Rights Deficiencies · Mar 10, 2026 · Full report (PDF)
Show all 12 deficiencies
  • Potential for harm

    Provide and implement an infection prevention and control program.

    Infection Control Deficiencies · Nov 18, 2025 · Full report (PDF)
  • Potential for harm

    Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

    Resident Assessment and Care Planning Deficiencies · Jun 6, 2025 · Full report (PDF)
  • Potential for harm

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    Nursing and Physician Services Deficiencies · Feb 25, 2025 · Full report (PDF)
  • Potential for harm

    Ensure medication error rates are not 5 percent or greater.

    Pharmacy Service Deficiencies · Feb 25, 2025 · Full report (PDF)
  • Potential for harm

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    Pharmacy Service Deficiencies · Feb 25, 2025 · Full report (PDF)
  • Potential for harm

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    Resident Assessment and Care Planning Deficiencies · Feb 25, 2025 · Full report (PDF)
  • Potential for harm

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    Resident Rights Deficiencies · Feb 25, 2025 · Full report (PDF)

Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.

About this facility

Address
4210 Sabana Grande Se
Rio Rancho, NM 87124
CMS certification #
325033
Ownership
For profit - Limited Liability company
Certified beds
120
Avg residents/day
107.7
Provider type
Medicare and Medicaid
First certified
1982-11-04
Chain
Genesis Healthcare (193 facilities)
Setting
Urban

Part of Genesis Healthcare

Genesis Healthcare operates 193 nursing facilities across the United States. View all Genesis Healthcare facilities →

Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →

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Location and nearby

Explore the area around Rio Rancho Center using Google Maps.

Other public records

  • Website says Respite stays, works with hospice, transportation
  • Staff pay 1 federal wage case with violations found, since 2006
  • Workplace safety 1 OSHA workplace safety inspection since 2022, no violations cited
Full public records, with dates and sources

Care and services

From the community’s website

What Rio Rancho Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.

  • Offers respite or short-term stays. Respite care (page, checked Oct 12, 2026)
  • Offers hospice care on site or works with hospice providers. Hospice care (page, checked Oct 12, 2026)
  • Provides transportation. Coordinated transportation (page, checked Oct 12, 2026)
  • Apartment types named: private room, semi-private room. Private and Semi-Private Rooms (page, checked Oct 12, 2026)
  • Smoke-free. Smoke free environment (page, checked Oct 12, 2026)

Staff pay and workplace safety

Federal records about how the employer here treats its staff.

Federal wage and hour cases

The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.

  • Findings for May 29, 2006 to May 28, 2008. Violations found: Overtime. Back wages: $1,208 owed to 2 employees. Employer as DOL recorded it: Rio Rancho Nursing & Rehabilitation (Peak Medical New Mexico Number 3 Inc.). Case 1511187.

Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.

OSHA workplace safety inspections

OSHA inspects workplaces for staff safety, such as lifting, needles, chemicals and workplace violence. It does not inspect resident care.

  • Jun 7, 2022: fatality or catastrophe inspection, partial (health). Case closed Aug 3, 2022. No violations cited. OSHA record. OSHA recorded the employer as Genesis Healthcare. Matched by street address; the name OSHA recorded differs from the community's.

Source: U.S. Department of Labor OSHA enforcement data, as of Oct 15, 2026, inspections since 2016. Penalties can change while a case is open or contested.

Location and nearby care

Nearest hospital with an emergency room
Lovelace Westside Hospital, Albuquerque. 2.9 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
Nearest Medicare nursing home
The Neighborhood In Rio Rancho, Rio Rancho. 2.1 miles away, straight line.
Nearest home health agency office
Angels Above Home Care, LLC, Rio Rancho. 1.5 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
Nearest pharmacy
Walgreens. 0.4 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
Area
USDA classes ZIP code 87124 as metropolitan (metropolitan core).
Dialysis within 15 miles
322520 Rio Rancho Dialysis (Dci), Rio Rancho, 0.5 miles away, straight line (CMS rating 3 of 5 stars)
322509 Rio Rancho Dialysis (Fmc), Rio Rancho, 1.3 miles away, straight line (CMS rating 3 of 5 stars)
322548 - Liberty Rio Rancho (Fmc), Albuquerque, 3.5 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
Hospice
27 Medicare hospices tell CMS they serve ZIP code 87124.
Ricelands Home Health Care And Hospice, LLC, office in Rio Rancho, 2.2 miles away, straight line
Advantage Hospice Dba Corus Hospice, office in Albuquerque, 4.8 miles away, straight line
High Desert Hospice, office in Albuquerque, 5.0 miles away, straight line (CMS family survey rating 3 of 5 stars)
Nearest geriatric medicine practice
Twilight Physician Group, Albuquerque. 8.3 miles away, straight line. 1 geriatric medicine doctor listed there.

Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.

Emergency and natural hazard risk

Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.

Flood zone
Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
FEMA National Risk Index
Overall: relatively low. By hazard: inland flooding relatively low, wildfire relatively low, tornado very low, heat wave relatively moderate, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)

A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.

What we checked

Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.

SourceData as ofWhat we found
U.S. Department of Labor wage and hour casesOct 15, 2026See above
OSHA workplace safety inspections since 2016Oct 15, 2026See above
FEMA flood mapSee above
USDA wildfire riskApr 15, 2026Not shown: FEMA rates wildfire risk here relatively low
FEMA National Risk IndexSee above
CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmaciesSee above
HUD Multifamily Properties - AssistedJul 6, 2026Nothing on record
State Veterans Homes (NASVH directory)Sep 20, 2026Nothing on record
CMS Hospice - General InformationAug 19, 2026Nothing on record
CMS Home Health Care AgenciesMay 27, 2026Nothing on record
The community’s own websiteSee above

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Frequently asked questions

Is Rio Rancho Center a good nursing home?

CMS gives Rio Rancho Center an overall rating of 1 out of 5 stars, including 1/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.

How is Rio Rancho Center staffed?

Rio Rancho Center reports 3.13 total nurse hours per resident per day, compared with the New Mexico average of 3.56.

Has Rio Rancho Center had inspection problems?

Its most recent CMS inspection cited 19 deficiencies.

How many beds does Rio Rancho Center have?

Rio Rancho Center is certified for 120 beds.