Nursing home
Red Rocks Care Center
3720 Church Rock Road, Gallup, NM 87301 · Map
For profit - Limited Liability company · Part of Genesis Healthcare (193 facilities) · 102 certified beds
Red Rocks Care Center is a Medicare-certified nursing home in Gallup, New Mexico. CMS rates it 4 out of 5 stars overall (2/5 for staffing, 4/5 for health inspections). Nurse staffing is 3.05 hours per resident per day, below the New Mexico average of 3.56. Its most recent inspection on Dec 5, 2025 cited 18 deficiencies.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Red Rocks Care Center compares
This facility vs. the New Mexico and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New Mexico avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.05 | 3.56 | 3.89 | below avg |
| RN staffing (hrs/resident/day) | 0.32 | 0.62 | 0.68 | below avg |
| Aide staffing (hrs/resident/day) | 2.16 | 2.23 | 2.34 | below avg |
| Nursing staff turnover | 47.5% | 53.0% | 46.4% | below avg |
| Deficiencies cited, last inspection | 18.0 | 16.6 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
- Every deficiency from the December 5, 2025 inspection was corrected by January 29, 2026
What inspectors found at Red Rocks Care Center
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Dec 5, 2025 · Full report (PDF) - Potential for harm
Provide and implement an infection prevention and control program.
Infection Control Deficiencies · Dec 5, 2025 · Full report (PDF) - Potential for harm
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Pharmacy Service Deficiencies · Dec 5, 2025 · Full report (PDF) - Potential for harm
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Resident Assessment and Care Planning Deficiencies · Dec 5, 2025 · Full report (PDF) - Potential for harm
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Dec 5, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Make sure that a working call system is available in each resident's bathroom and bathing area.
Environmental Deficiencies · Dec 5, 2025 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Dec 5, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.
Nutrition and Dietary Deficiencies · Dec 5, 2025 · Full report (PDF) - Potential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Dec 5, 2025 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Dec 5, 2025 · Full report (PDF) - Potential for harm
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Resident Assessment and Care Planning Deficiencies · Dec 5, 2025 · Full report (PDF) - Potential for harm
Ensure each resident receives an accurate assessment.
Resident Assessment and Care Planning Deficiencies · Dec 5, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 3720 Church Rock Road
Gallup, NM 87301 - CMS certification #
- 325070
- Ownership
- For profit - Limited Liability company
- Certified beds
- 102
- Avg residents/day
- 83.3
- Provider type
- Medicare and Medicaid
- First certified
- 1992-03-01
- Chain
- Genesis Healthcare (193 facilities)
- Setting
- Rural
Part of Genesis Healthcare
Genesis Healthcare operates 193 nursing facilities across the United States. View all Genesis Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Red Rocks Care Center using Google Maps.
Other public records
- Website says Respite stays, works with hospice, transportation, pets allowed, secured outdoor area
Full public records, with dates and sources
Care and services
From the community’s website
What Red Rocks Care Center says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Offers respite or short-term stays.
Red Rocks Care Center is a skilled nursing facility offering post-hospital, short-term rehabilitation as well as long-term and respite care.
(page, checked Oct 12, 2026) - Offers hospice care on site or works with hospice providers.
Hospice care
(page, checked Oct 12, 2026) - Provides transportation.
Coordinated transportation
(page, checked Oct 12, 2026) - Pets allowed.
Pets permitted to visit with updated vaccination record
(page, checked Oct 12, 2026) - Has a secured outdoor area.
Enclosed courtyard
(page, checked Oct 12, 2026) - Apartment types named: private room, semi-private room.
Private and Semi-Private Rooms
(page, checked Oct 12, 2026) - Smoke-free.
Smoke free environment
(page, checked Oct 12, 2026)
Location and nearby care
- Nearest hospital with an emergency room
- Rehoboth Mckinley Christian Health Care Services, Gallup. 3.5 miles away, straight line.
- Nearest Medicare nursing home
- Gallup Nursing & Rehabilitation LLC, Gallup. 3.6 miles away, straight line.
- Nearest home health agency office
- Radiant Home Healthcare, Gallup. 5.3 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 2.6 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 87301 as micropolitan (micropolitan core).
- Dialysis within 15 miles
- Usrc Gallup Dialysis, Gallup, 3.5 miles away, straight line (CMS rating 3 of 5 stars)
Usrc Gallup Home, Gallup, 3.5 miles away, straight line (CMS rating 3 of 5 stars)
Usrc Solid Rock Dialysis, Gallup, 5.3 miles away, straight line (CMS rating 3 of 5 stars) - Hospice
- 3 Medicare hospices tell CMS they serve ZIP code 87301.
- Nearest geriatric medicine practice
- Unm Medical Group Inc, Albuquerque. 119.7 miles away, straight line. 3 geriatric medicine doctors listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively moderate. By hazard: inland flooding relatively high, wildfire very low, tornado very low, heat wave very low, earthquake relatively low. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: FEMA rates wildfire risk here very low |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Red Rocks Care Center a good nursing home?
CMS gives Red Rocks Care Center an overall rating of 4 out of 5 stars, including 2/5 for staffing and 4/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Red Rocks Care Center staffed?
Red Rocks Care Center reports 3.05 total nurse hours per resident per day, compared with the New Mexico average of 3.56.
Has Red Rocks Care Center had inspection problems?
Its most recent CMS inspection cited 18 deficiencies.
How many beds does Red Rocks Care Center have?
Red Rocks Care Center is certified for 102 beds.