Assisted Living
Bonney Home, E Hill Ave
802 E Hill Ave, Gallup, NM 87301 · Map
Licensed for 6 residents
Bonney Home, E Hill Ave is a state-licensed assisted living community in Gallup, New Mexico. It is licensed for 6 residents. Lilisity publishes no score or ranking for this community; the details below come from the state licensing record.
Prices
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Lilisity’s independent report
What the public record shows
Gathered by Lilisity from state and federal sources. Communities can’t edit this part of the page.
State inspections
Latest survey report shown: Nov 9, 2020. See the record
License
Active, 6 residents
Assisted Living Facility 5533.
Side by side with nearby communities
The 4 nearest communities that offer assisted living, by straight-line distance. Prices are starting prices each community publishes; we never show estimates.
| Community | Distance | Licensed capacity | Published starting price | License | Inspection citations |
|---|---|---|---|---|---|
| Bonney Home, E Hill Ave this community | 6 | Not published | Active | 56 deficiencies in 18 reports | |
| Villa Guadalupe/Little Sisters of The Poor | 0.9 mi | 23 | Not published | Active | 0 deficiencies in 21 reports |
| Sundance Care Home | 0.9 mi | 12 | Not published | Active | 0 deficiencies in 11 reports |
| Bonney Home, William Street | 1.6 mi | 9 | Not published | Active | 0 deficiencies in 0 reports |
| Beehive Homes of Gallup | 1.9 mi | 21 | Not published | Active | 0 deficiencies in 0 reports |
State inspection record56 deficiencies in 18 reports
- NM license number
- 5533
- Licensed beds (state listing)
- 6
- Latest survey report shown
- November 9, 2020
- Survey reports posted
- 18
- Deficiencies cited
- 56
- Substantiated complaints
- 2
- Unsubstantiated complaints
- 2
Survey reports
- November 9, 2020 (Complaint survey): no deficiencies cited report (Internet Archive copy of XCKR11.pdf)
- April 16, 2020 (offsite suviallance survey): no deficiencies cited report (Internet Archive copy of ZJU811.pdf)
- March 30, 2020 (offsite suviallance survey): no deficiencies cited report (Internet Archive copy of CZZS11.pdf)
- March 19, 2020 (Onsite Surveillance survey): no deficiencies cited report (Internet Archive copy of 7WY811.pdf)
- October 31, 2019 (Complaint survey): no deficiencies cited, complaint 36815 unsubstantiated report (Internet Archive copy of AIHE11.pdf)
Show all 18
- July 26, 2019 (Revisit/Follow-up survey): no deficiencies cited report (Internet Archive copy of QKXH13.pdf)
- January 16, 2019 (Revisit/Follow-up survey): 13 deficiencies cited report (Internet Archive copy of QKXH12.pdf)
- Staff Training The state wrote that this is an uncorrected deficiency from the survey of February 15, 2018. A017, 7.8.2.17 NMAC
- Policies. The state found: “The facility failed to have all the required written personnel policies for staff and volunteers.” The state wrote that this is an uncorrected deficiency from the survey of February 15, 2018. A018, 7.8.2.18 NMAC
- Admissions and Discharge. The rule: “The facility shall complete an admission agreement for each resident.” The state wrote that this is an uncorrected deficiency from the survey of February 15, 2018. A020, 7.8.2.20 NMAC
- Facility Reports, Records, Rules, Policies and Procedures. The state found: “The facility failed to have all the required facility specific written policies and procedures for staff and residents to review.” The state wrote that this is an uncorrected deficiency from the survey of February 15, 2018. A022, 7.8.2.22 NMAC
- Resident Evaluation. The state found: “The facility failed to ensure for 2 (R #s 1 and 2) of 2 (R#s land 2) residents whose Evaluations/Assessments were reviewed for compliance that they were reviewed by a Licensed Practical Nurse (LPN), Registered Nurse (RN), or Physicians Extender (PE) every 6 months or when a change of condition occurs.” The state wrote that this is an uncorrected deficiency from the survey of February 15, 2018. A025, 7.8.2.25 NMAC
- Custodial Drug Permits. The state found: “The facility failed to have a separate locked refrigerator for medications that require refrigeration.” The state wrote that this is an uncorrected deficiency from the survey of February 15, 2018. A034, 7.8.2.34 NMAC
- Laundry Services. The state found: “The facility failed to ensure cleaning supplies/chemicals were kept in a secured room, closet, or cabinet.” The state wrote that this is an uncorrected deficiency from the survey of February 15, 2018. A037, 7.8.2.37 NMAC
- Maintenance of Building and Grounds. The state found: “The facility failed to ensure that the 2nd floor (main) kitchen was maintained in a safe and presentable condition and free of tripping hazards.” The state wrote that this is an uncorrected deficiency from the survey of February 15, 2018. A042, 7.8.2.42 NMAC
- Lighting and Lighting Fixtures 7.8.2.47 NMAC
- Exits. The state found: “The facility failed to ensure that the path of exit to evacuate during an emergency, does not pass through the laundry room.” The state wrote that this is an uncorrected deficiency from the survey of February 23, 2018. A050, 7.8.2.50 NMAC
- Fire Alarms, Smoke Detectors and Other Equipment. The state found: “The facility failed to ensure that the fire alarm system has a battery back system.” The state wrote that this is an uncorrected deficiency from the survey of February 15, 2018. A061, 7.8.2.61 NMAC
- Fire Safety Equivalency System Rating. The state found: “The facility failed to ensure the safety and welfare for 6 (R #s 1-6) of 6 (R #s 1-6) residents whose files were reviewed for compliance, had the required completed Fire Safety Equivalency System (FSES) ratings evaluation forms.” The state wrote that this is an uncorrected deficiency from the survey of February 15, 2018. A064, 7.8.2.64 NMAC
- Staff and Resident Fire and Safety Training The state wrote that this is an uncorrected deficiency from the survey of February 15, 2018. A066, 7.8.2.66 NMAC
- February 15, 2018 (Full-Onsite/Complaint survey): 24 deficiencies cited, complaint 30458 substantiated report (Internet Archive copy of QKXH11.pdf)
- Staff Qualifications. The rule: “A facility shall employ staff with the following qualifications.” 7.8.2.16 NMAC
- Staff Training 7.8.2.17 NMAC
- Policies 7.8.2.18 NMAC
- Admissions and Discharge. The rule: “The facility shall complete an admission agreement for each resident.” 7.8.2.20 NMAC
- Resident Records. The state found: “The facility failed to maintain their resident records in an organized manner so that they are readily available to assist staff with the care of the 3 (R #s 1-3) of 3 (R #s 1-3) residents sampled for compliance.” 7.8.2.21 NMAC
- Facility Reports, Records, Rules, Policies and Procedures. The state found: “The facility failed to have all the required facility specific written policies and procedures for staff and residents to review.” 7.8.2.22 NMAC
- Resident Evaluation 7.8.2.25 NMAC
- Individual Service Plan (ISP). The rule: “An ISP shall be developed and implemented within ten (10) calendar days of admission for each resident residing in the facility.” 7.8.2.26 NMAC
- Resident Rights. The rule: “All licensed facilities shall understand, protect and respect the rights of all residents.” 7.8.2.33 NMAC
- Custodial Drug Permits. The rule: “A facility with two (2) or more residents that is licensed pursuant to this rule and that assists with self-administration or safeguards medications for residents shall have a current custodial drug permit issued by the state board of pharmacy.” 7.8.2.34 NMAC
- Medications. The rule: “Administration of medications or staff assistance with self-administration of medications shall be in accordance with state and federal laws.” 7.8.2.35 NMAC
- Nutrition. The state found: “The facility failed to ensure that food being stored and used at for meals was not passed its expiration date.” 7.8.2.36 NMAC
- Laundry Services. The state found: “The facility failed to ensure cleaning supplies were kept in a secured room or closet.” 7.8.2.37 NMAC
- Building Construction. The state found: “The facility failed to provide Handicapped Access/Egress (exiting to the public way) from street level to the second level main entrance and access to the rear yard from the front of the building.” 7.8.2.41 NMAC
- Maintenance of Building and Grounds. The rule: “The building(s) shall be maintained in good repair at all times.” 7.8.2.42 NMAC
- Heating, Air-Conditioning and Ventilation. The state found: “The facility failed to ensure that the fuel fired heater and hot water heater was checked and tested by qualified personnel.” 7.8.2.44 NMAC
- Doors. The state found: “The facility failed to ensure the locking devices on all exit doors were in the unlocked position and does not require the use of a key, a special device or special knowledge to unlock these locks in the event of an emergency.” The state wrote that this is an repeat deficiency. 7.8.2.49 NMAC
- Exits. The state found: “The facility failed to ensure there are two approved exits for both the first and second levels of the facility.” The state wrote that this is an repeat deficiency. 7.8.2.50 NMAC
- Resident Rooms. The state found: “The facility failed to ensure for 2 (R #s 2 and 3) of 6(R#s 1-6) residents that their shared room had proper window coverings such as shades, drapes, curtains, or blinds.” 7.8.2.54 NMAC
- Fire Alarms, Smoke Detectors and Other Equipment. The state found: “The facility failed to provide an approved Fire Alarm and Detection system as required by State Regulations and NFPA 72 National Fire Alarm Code.” The state wrote that this is an repeat deficiency. 7.8.2.61 NMAC
- Fire Safety Equivalency System Rating. The state found: “The facility failed to ensure they maintained a Fire Safety Equivalency System (FSES) rating score of "prompt" required for facilities without a sprinkler system.” 7.8.2.64 NMAC
- Fire Drills. The state found: “The facility failed to conduct and document at least one fire drill per month during each 8 hour shift.” The state wrote that this is an repeat deficiency. 7.8.2.65 NMAC
- Staff and Resident Fire and Safety Training The state wrote that this is an repeat deficiency. 7.8.2.66 NMAC
- Incorporated and Related Rules and Codes. The rule: “The facilities that are subject to this rule are also subject to other rules, codes and standards that may, from time to time, be amended.” 7.8.2.70 NMAC
- April 11, 2017 (Life Safety Code revisit survey): see the report report (Internet Archive copy of T7U723.pdf)
- November 15, 2016 (Life Safety Code revisit survey): 3 deficiencies cited report (Internet Archive copy of T7U722.pdf)
- Building Construction. The state found: “The facility failed to provide Handicapped Access/Egress (exiting to the public way) from street level to the second level main entrance and access to the rear yard from the front of the building.” The state wrote that this is an uncorrected deficiency. A041, 7.8.2.41 NMAC
- Hazardous Areas. The state found: “The facility failed to ensure the furnace/hot water heater room was constructed with a one hour fire rating, that there were no penetrations in the ceiling/walls of this room and, the door to this room is a solid core 1 3/4 inch thick door with a self closing device.” The state wrote that this is an uncorrected deficiency. A043, 7.8.2.43 NMAC
- Fire Alarms, Smoke Detectors and Other Equipment. The state found: “The facility failed to provide an approved Fire Alarm and Detection system as required by State Regulations and NFPA 72 National Fire Alarm Code.” A061, 7.8.2.61 NMAC
- March 30, 2016 (Life Safety Code survey): 11 deficiencies cited report (Internet Archive copy of T7U721.pdf)
- Building Construction. The state found: “The facility failed to provide Handicapped Access/Egress (exiting to the public way) from street level to the second level main entrance and access to the rear yard from the front of the building.” 7.8.2.41 NMAC
- Hazardous Areas. The state found: “The facility failed to ensure the furnace/hot water heater room was constructed with a one hour fire rating, that there were no penetrations in the ceiling/walls of this room and, the door to this room is a solid core 1 3/4 inch thick door with a self closing device.” 7.8.2.43 NMAC
- Lighting and Lighting Fixtures. The state found: “The facility failed to ensure that all battery powered emergency lighting devices (3) were functioning.” 7.8.2.47 NMAC
- Electrical System. The state found: “The facility failed to provide a Ground Fault Circuit Interrupter Outlet (GFCI) in five locations and failed to ensure that wall out outlet covers were not broken and in place.” 7.8.2.48 NMAC
- Doors. The state found: “The facility failed to ensure the locking devices on all exit doors were in the unlocked position and does not require the use of a key, a special device or special knowledge to unlock these locks in the event of an emergency.” 7.8.2.49 NMAC
- Exits. The state found: “The facility failed to ensure there are two approved exits for the second level and for the first level.” 7.8.2.50 NMAC
- Fire Clearance and Inspections. The state found: “The facility failed to ensure that annual fire inspections by the local Authority having jurisdiction has been conducted.” 7.8.2.60 NMAC
- Fire Alarms, Smoke Detectors and Other Equipment. The state found: “The facility failed to provide an approved Fire Alarm and Detection system as required by State Regulations and NFPA 72 National Fire Alarm Code.” 7.8.2.61 NMAC
- Fire Extinguishers. The state found: “The facility failed to maintain all portable fire extinguishers in accordance with NFPA 10 Standard for Portable Fire Extinguishers.” 7.8.2.63 NMAC
- Fire Drills. The rule: “All facilities shall conduct monthly fire drills which are to be documented.” 7.8.2.65 NMAC
- Staff and Resident Fire and Safety Training. The state found: “The facility failed to provide annual Fire and Disaster training to staff and clients.” 7.8.2.66 NMAC
- September 1, 2010 (Complaint investigation): 2 deficiencies cited, complaint 26531 substantiated report (Internet Archive copy of S_LSXR11.pdf)
- Maintenance of Building and Grounds. The state found: “The facility failed to ensure that oven door was in proper functioning order.” A042, 7.8.2.42 NMAC
- Lighting and Lighting Fixtures A047, 7.8.2.47 NMAC
- August 28, 2009: complaint 27222 unsubstantiated report (Internet Archive copy of S_PBY411.pdf)
- November 6, 2008: see the report report (Internet Archive copy of S_YPYV11.pdf)
- May 28, 2008 (complaint investigation): see the report report (Internet Archive copy of S_KW8D21.pdf)
- September 24, 2007: 2 deficiencies cited report (Internet Archive copy of S_41KN11.pdf)
- Building Construction. The state found: “The facility failed to provide documentation that its fuel-fired | (gas) heater had been checked, tested, and : maintained annually by qualified personnel.” 7.8.2.41 NMAC
- Fire Clearance and Inspections. The state found: “, S11 acknowledged that the facility failed to ensure that a fire extinguisher was located in the kitchen or food preparation area.” 7.8.2.60 NMAC
- May 24, 2007: see the report report (Internet Archive copy of S_F10L11.pdf)
- June 9, 2006: 1 deficiency cited report (Internet Archive copy of S_GYG111.pdf)
- Staff Qualifications. The state found: “The facility failed to provide evidence that 1 of 4 staff members, Caregiver #2 was trained in First Aide and that a certificate was in the personnel file.” 7.8.2.16 NMAC
The state’s listing for license 5533 (Internet Archive copy) →
New Mexico’s License Oversight Bureau posts each survey’s Statement of Deficiencies as a scanned PDF. We read the scans by OCR and show, for each report, the survey date, the kind of survey in the state’s words, each deficiency tag with the rule it cites and the state’s own one-sentence finding when OCR reads it whole. Each rule is named by its heading in New Mexico’s assisted living rules: 7.8.2 NMAC until June 30, 2024, and 8.370.14 NMAC (same section numbers) since July 1, 2024. The rules say: “If violations of this rule are cited, the facility will be provided with an official statement of deficiencies within 10 business days following the survey.” The facility’s plan of correction is printed in the right-hand column of the same report. The reports give no severity level for assisted living deficiencies, and the state’s site lists no fines or license actions. Revisit reports often repeat the complaint outcomes of the survey they follow up on; we count each complaint once. The state’s site (alf.hca.nm.gov) has not answered since at least September 2026, so we read the listing and reports from the Internet Archive’s copies, captured between January 16, 2026 and June 12, 2026. Reports the state posted after that are not shown. This community is licensed for 6 residents; larger communities are inspected and reported on more often, so read counts with size in mind. Source: New Mexico Health Care Authority, Division of Health Improvement, License Oversight Bureau, read October 16, 2026. The report itself is the official record. Always visit in person and ask the community about anything listed here.
License and ownershipActive license
- License type
- Assisted Living Facility
- License number
- 5533
- License status
- Active
- Licensed capacity
- 6
- County
- McKinley County
State listing as of May 2026. New Mexico HCA assisted living directory, archived copy.
Source: New Mexico state licensing records (agency listing), retrieved 2026-05-11. Licensing status is a matter of public record; it is not a quality rating.
Paying with Medicaid and other programsHow Medicaid pays for care in New Mexico, and other programs
How Medicaid pays for care in New Mexico
- Turquoise Care Community Benefit (Agency-Based Community Benefit). Yes. New Mexico Medicaid's Community Benefit, provided through Turquoise Care managed care plans, lists assisted living as a covered service. (state page)
Ask the community whether it accepts Medicaid.
Questions to ask on a tour10 questions picked for this community from its record
Picked for this community from its record. Ask them in person and write down the answers.
- What does the base rate include, and when did rates last go up?
- Who is here at night? Are they awake, or asleep and on call?
- Who covers when the owner is sick, on vacation, or away for the day? Can we meet them?
- Is it one flat rate, or does it rise with care needs?
- Can you help someone who needs two people to move, or a mechanical lift?
- How many caregivers are on duty during the day and at night?
- What happens if care needs increase? When would someone need to move?
- What fees are charged at move-in?
- How do you tell families about falls, illness or changes?
- How long have the executive director and the head of care been here?
What we checked7 public sources we searched, with dates
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| New Mexico Health Care Authority, Division of Health Improvement, License Oversight Bureau inspection records | Oct 16, 2026 | See above |
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | Nothing on record |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
Common questionsAnswers to 4 questions families ask
What type of care does Bonney Home, E Hill Ave provide?
Bonney Home, E Hill Ave is licensed by the state of New Mexico for assisted living in Gallup, New Mexico. Its licensed capacity is 6 residents.
Does Lilisity rate Bonney Home, E Hill Ave?
No. We publish state licensing details for Bonney Home, E Hill Ave but no score, rating, or ranking. Only communities on the Top Communities list or with a Senior Living Alliance Excellence Award, both based on phone-verified resident and family interviews, are ranked.
How much does Bonney Home, E Hill Ave cost?
Bonney Home, E Hill Ave does not publish its prices.
How do I contact Bonney Home, E Hill Ave?
Visit Bonney Home, E Hill Ave at 802 E Hill Ave, Gallup, NM 87301.
How Lilisity works. The only scores or rankings Lilisity publishes are the Top Communities list and the Excellence Awards, both built from phone-verified resident and family interviews. Communities can pay Lilisity a flat monthly fee to manage their own listing: photos, prices, contact details, and receiving the inquiries families choose to send them. The fee is the same no matter how many families contact them or move in. Senior Living Alliance, which runs Lilisity, offers the same listing to its member communities as part of their membership; members pay SLA for its resident and family interview program. No community pays Lilisity per inquiry, per referral or per move-in. Payment never changes a testimonial, a rating, or the order of search results. The "Nearby Senior Living Alliance communities" box shows member communities only. How we verify testimonials · How we are paid