Nursing home
Albuquerque Heights Healthcare and Rehabilitation
103 Hospital Loop Ne, Albuquerque, NM 87109 · Map
For profit - Corporation · Part of Genesis Healthcare (193 facilities) · 134 certified beds
Albuquerque Heights Healthcare and Rehabilitation is a Medicare-certified nursing home in Albuquerque, New Mexico. CMS rates it 3 out of 5 stars overall (4/5 for staffing, 2/5 for health inspections). Nurse staffing is 3.75 hours per resident per day, above the New Mexico average of 3.56. Its most recent inspection on Apr 15, 2025 cited 18 deficiencies.
- 1 fine totaling $8,170In CMS records: 1 total penalty.
CMS quality ratings
Ratings from the Centers for Medicare & Medicaid Services (CMS), updated monthly. 5 stars is the highest quality.
How Albuquerque Heights Healthcare and Rehabilitation compares
This facility vs. the New Mexico and national averages, from CMS data. For staffing, higher is generally better; for turnover and deficiencies, lower is better.
| Metric | This facility | New Mexico avg | National avg | Compared with the state |
|---|---|---|---|---|
| Total nurse staffing (hrs/resident/day) | 3.75 | 3.56 | 3.89 | above avg |
| RN staffing (hrs/resident/day) | 1.20 | 0.62 | 0.68 | above avg |
| Aide staffing (hrs/resident/day) | 1.82 | 2.23 | 2.34 | below avg |
| Nursing staff turnover | 58.5% | 53.0% | 46.4% | above avg |
| Deficiencies cited, last inspection | 18.0 | 16.6 | 9.5 | above avg |
Staffing
Hours per resident per day as reported to CMS. Higher numbers indicate more direct care time.
Staff turnover
Lower turnover typically indicates better working conditions and continuity of care. National average for nursing staff is 46.4%.
Recent health inspection
CMS inspects nursing facilities regularly. Deficiencies are categorized by severity.
Penalties in CMS records: 1 fine totaling $8,170, 1 total penalty.
What inspectors found at Albuquerque Heights Healthcare and Rehabilitation
Specific deficiencies cited in recent CMS health inspections, most recent first. Severity follows the CMS scope/severity scale. Source: CMS Care Compare.
- Potential for harm
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Environmental Deficiencies · Feb 3, 2026 · Full report (PDF) - Potential for harm
PASARR screening for Mental disorders or Intellectual Disabilities
Resident Assessment and Care Planning Deficiencies · Feb 3, 2026 · Full report (PDF) - Potential for harm
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Quality of Life and Care Deficiencies · Dec 31, 2025 · Full report (PDF) - Potential for harm
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Quality of Life and Care Deficiencies · Dec 12, 2025 · Full report (PDF) - Potential for harm
Ensure services provided by the nursing facility meet professional standards of quality.
Resident Assessment and Care Planning Deficiencies · Dec 12, 2025 · Full report (PDF)
Show all 12 deficiencies
- Potential for harm
Provide routine and 24-hour emergency dental care for each resident.
Quality of Life and Care Deficiencies · Dec 12, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Dec 12, 2025 · Full report (PDF) - Potential for harm
Reasonably accommodate the needs and preferences of each resident.
Resident Rights Deficiencies · Dec 12, 2025 · Full report (PDF) - Potential for harm
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Resident Assessment and Care Planning Deficiencies · Aug 14, 2025 · Full report (PDF) - Potential for harm
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Assessment and Care Planning Deficiencies · Jun 10, 2025 · Full report (PDF) - Potential for harm
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Resident Rights Deficiencies · Jun 10, 2025 · Full report (PDF) - Potential for harm
Provide or obtain x-rays/tests when ordered and promptly tell the ordering practitioner of the results.
Administration Deficiencies · Apr 15, 2025 · Full report (PDF)
Read the full inspection reports on Medicare.gov Each inspection there has a “Read the full report” link with the inspectors’ written findings.
About this facility
- Address
- 103 Hospital Loop Ne
Albuquerque, NM 87109 - CMS certification #
- 325069
- Ownership
- For profit - Corporation
- Certified beds
- 134
- Avg residents/day
- 122.6
- Provider type
- Medicare and Medicaid
- First certified
- 1992-05-01
- Chain
- Genesis Healthcare (193 facilities)
- Setting
- Urban
Part of Genesis Healthcare
Genesis Healthcare operates 193 nursing facilities across the United States. View all Genesis Healthcare facilities →
Not SLA enrolled. This facility hasn’t enrolled in resident survey verification. Learn about enrollment →
Location and nearby
Explore the area around Albuquerque Heights Healthcare and Rehabilitation using Google Maps.
Other public records
- Website says A memory care unit, respite stays, transportation, pets allowed
- Staff pay 1 federal wage case with violations found, since 2015
Full public records, with dates and sources
Care and services
From the community’s website
What Albuquerque Heights Healthcare and Rehabilitation says about itself, quoted from its own site. We have not checked these claims against licensing records. Ask about each one on a tour.
- Has a separate memory care unit, wing or neighborhood.
We also have a specialized Memory Support Unit for residents with Alzheimer's or dementia.
(page, checked Oct 12, 2026) - Offers respite or short-term stays.
a skilled nursing facility offering post-hospital, short-term rehabilitation as well as long-term and respite care services.
(page, checked Oct 12, 2026) - Provides transportation.
Coordinated transportation
(page, checked Oct 12, 2026) - Pets allowed.
Pets Permitted
(page, checked Oct 12, 2026) - Apartment types named: private room, semi-private room.
Private and Semi-Private Rooms
(page, checked Oct 12, 2026)
Staff pay and workplace safety
Federal records about how the employer here treats its staff.
Federal wage and hour cases
The Department of Labor checks that staff are paid minimum wage and overtime as the law requires.
- Findings for Dec 13, 2015 to Dec 12, 2017. Violations found: Fair Labor Standards Act (pay and hours), Wages on federal service contracts. Employer as DOL recorded it: ABQ Heights Healthcare & Rehab Center (ABQ Heights Healthcare & Rehab Center, LLC). Case 1840018.
Source: U.S. Department of Labor, Wage and Hour Division enforcement data, loaded Oct 15, 2026. Concluded cases only. The dates are the period in which DOL found violations, not when the case opened or closed. Back wages are what the employer agreed to pay; penalties are what DOL assessed. DOL does not publish a page for each case, so search the dataset by case number.
Location and nearby care
- Nearest hospital with an emergency room
- Lovelace Women'S Hospital, Albuquerque. 0.1 miles away, straight line. CMS overall hospital rating: 4 of 5 stars.
- Nearest Medicare nursing home
- Spanish Trails Rehabilitation Suites, Albuquerque. 1.2 miles away, straight line.
- Nearest home health agency office
- Harmony Home Health Services, LLC, Albuquerque. 1.4 miles away, straight line. Agencies travel to clients, so ask which ones serve this address.
- Nearest pharmacy
- Walgreens. 1.7 miles away, straight line. From OpenStreetMap, which does not list every pharmacy, so one may be closer.
- Area
- USDA classes ZIP code 87109 as metropolitan (metropolitan core).
- Dialysis within 15 miles
- 322523 North Albuquerque Dialysis Center (Fmc), Albuquerque, 0.5 miles away, straight line (has a shift starting after 5 pm; CMS rating 2 of 5 stars)
Davita Del Norte Dialysis, Albuquerque, 0.6 miles away, straight line (CMS rating 2 of 5 stars)
322546 - Liberty Albuquerque Dialysis (Fmc), Albuquerque, 1.1 miles away, straight line (has a shift starting after 5 pm; CMS rating 3 of 5 stars) - Hospice
- 25 Medicare hospices tell CMS they serve ZIP code 87109.
Lilycare Of New Mexico, office in Albuquerque, 0.2 miles away, straight line
Luna Del Valle, office in Albuquerque, 0.4 miles away, straight line (CMS family survey rating 2 of 5 stars)
Harmony Home Health Services, LLC, office in Albuquerque, 1.4 miles away, straight line - Nearest geriatric medicine practice
- Twilight Physician Group, Albuquerque. 0.4 miles away, straight line. 1 geriatric medicine doctor listed there.
Distances are straight lines from the community, not driving distance. Hospitals, home health, dialysis, hospice and doctors come from CMS provider data (CMS, hospital list updated Jul 22, 2026). Star ratings are CMS’s own.
Emergency and natural hazard risk
Public hazard maps for this location. Ask the community about its emergency plan, its generator and where residents would go in an evacuation.
- Flood zone
- Outside the high and moderate risk flood areas on FEMA's flood map (Zone X, minimal flood hazard, or not studied). (FEMA flood map)
- FEMA National Risk Index
- Overall: relatively low. By hazard: inland flooding relatively low, tornado very low, heat wave relatively low, earthquake relatively moderate. These are FEMA’s ratings for the census tract, compared with tracts nationwide. (FEMA, December 2025)
A flood zone describes the map at this point, not the building's elevation. In an emergency, follow the local emergency management agency.
What we checked
Every public source we searched for this community. “Nothing on record” means we found no record that matched it. A record can be missed when a name or address differs.
| Source | Data as of | What we found |
|---|---|---|
| U.S. Department of Labor wage and hour cases | Oct 15, 2026 | See above |
| OSHA workplace safety inspections since 2016 | Oct 15, 2026 | Nothing on record |
| FEMA flood map | See above | |
| USDA wildfire risk | Apr 15, 2026 | Not shown: no FEMA wildfire rating of moderate or higher here |
| FEMA National Risk Index | See above | |
| CMS hospitals, home health, dialysis, hospice and doctors; OpenStreetMap pharmacies | See above | |
| HUD Multifamily Properties - Assisted | Jul 6, 2026 | Nothing on record |
| State Veterans Homes (NASVH directory) | Sep 20, 2026 | Nothing on record |
| CMS Hospice - General Information | Aug 19, 2026 | Nothing on record |
| CMS Home Health Care Agencies | May 27, 2026 | Nothing on record |
| The community’s own website | See above |
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Frequently asked questions
Is Albuquerque Heights Healthcare and Rehabilitation a good nursing home?
CMS gives Albuquerque Heights Healthcare and Rehabilitation an overall rating of 3 out of 5 stars, including 4/5 for staffing and 2/5 for health inspections. These ratings come from the Centers for Medicare & Medicaid Services and are updated monthly.
How is Albuquerque Heights Healthcare and Rehabilitation staffed?
Albuquerque Heights Healthcare and Rehabilitation reports 3.75 total nurse hours per resident per day, compared with the New Mexico average of 3.56.
Has Albuquerque Heights Healthcare and Rehabilitation had inspection problems?
Its most recent CMS inspection cited 18 deficiencies.
How many beds does Albuquerque Heights Healthcare and Rehabilitation have?
Albuquerque Heights Healthcare and Rehabilitation is certified for 134 beds.